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eero Home WiFi System (Pack of 3) - 1st generation, 2016

4.2 out of 5 stars 2,750 ratings

Currently unavailable.
We don't know when or if this item will be back in stock.
Brand eero
Model Name A010301
Special Feature WPS
Frequency Band Class Dual-Band
Wireless Communication Standard 802.11abg, 802.11a/b/g/n, 2.4 GHz Radio Frequency
Compatible Devices Tablet, Smartphone
Frequency 5 GHz
Included Components 3 eero Home WiFi System units
Connectivity Technology Wi-Fi

About this item

  • eero is the world’s best-reviewed Whole Home WiFi System that replaces your wireless router and any range extenders. No more dead zones. Now with Alexa Skills.
  • Three eeros cover the typical home - we recommend one eero for every 1,000 sq. ft. Start with three and add as many as you need.
  • eero stays new and gets better with regular software updates. With TrueMesh technology, eero is the most advanced WiFi system on the market.
  • Gigabit WiFi speed capability, and advanced settings let you configure DHCP, NAT, VPN passthrough, DNS, UPnP, Port Forwarding, Static IP, and parental controls.
  • Required for setup: Internet service, modem, supported Apple iOS device or Android smartphone with data connection. iOS requirements: Device running iOS 8.0 or later, Android requirements: Device running Android 4.3 or later (tablets included).
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What's in the box

  • 3 eero Home WiFi System units
  • Product Description

    eero is the world’s first whole home WiFi system. A set of three eeros covers the typical home. They work in perfect unison to deliver hyper-fast, super-stable WiFi to every square foot. Stream video, get work done, or swipe right in any room — not just next to your router. It’s simple to set up. Easy to manage. And gets better over time with new features and improved performance. Finally. WiFi that actually works.

    eero is powered by TrueMesh, the software and mesh routing algorithm at the core of the product. It’s the next generation of wireless mesh technology, custom-built from the ground up to work perfectly with eero. Taking full advantage of the hardware, it means that your WiFi is not only fast and resilient, but also intelligently adapts to your home.

    Product information

    Technical Details

    Collapse all
    Standing screen display size ‎9.7 Inches
    Wireless Type ‎802.11abg, 802.11a/b/g/n, 2.4 GHz Radio Frequency
    Brand ‎eero
    Series ‎A010301
    Item model number ‎A010301
    Operating System ‎Mac, PC, iOS, Android.
    Item Weight ‎8.5 ounces
    Product Dimensions ‎4.78 x 1.24 x 4.78 inches
    Item Dimensions LxWxH ‎4.78 x 1.24 x 4.78 inches
    Color ‎white
    Voltage ‎240 Volts
    Manufacturer ‎Eero
    ASIN ‎B00XEW3YD6
    Is Discontinued By Manufacturer ‎No
    Date First Available ‎July 15, 2015

    Additional Information

    Customer Reviews
    4.2 out of 5 stars 2,750 ratings

    4.2 out of 5 stars

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Product guides and documents

    Customer reviews

    4.2 out of 5 stars
    2,750 global ratings

    Review this product

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    Customers say

    Customers find the WiFi system easy to set up, taking about 20 minutes, and appreciate its strong signal throughout the house and doubled wireless speed. Moreover, they consider it worth the money and praise its functionality. However, connectivity and reliability receive mixed feedback - while some report stable connections and solid performance, others experience erratic connectivity and hardware failures.

    AI-generated from the text of customer reviews

    956 customers mention "Ease of setup"875 positive81 negative

    Customers find the WiFi system easy to set up, taking less than 20 minutes to complete, with one customer noting that the Bluetooth configuration process is intelligent.

    "...No double NAT, no extra access points. Nothing. Dead simple. I used a wireless scanner to check the signal in the entire house...." Read more

    "...These are highly complex devices making your life simple and easy. The first few months for eero were bumpy and that's also true for luma...." Read more

    "...All of this can effortlessly be set up through a smartphone or tablet app which allows you to secure your system and grant or deny access to users..." Read more

    "...got the product on Friday and it was very easy to setup. I ran into some issue with speed so I then switched it to bridge-mode...." Read more

    751 customers mention "Functionality"604 positive147 negative

    Customers report that the WiFi system works flawlessly, with the app performing brilliantly. One customer specifically mentions successful streaming of how-to videos.

    "...Eero actually works...." Read more

    "...Internet needs to work always and work well. I returned the luma after 2 days and my life with the eero has been glorious...." Read more

    "...Holy Cow! On to the den level. Again, dramatic measured results as I went from 14.12/13.17Mbps to 68.85/63.66Mbps..." Read more

    "...Every Nestcam has worked continuously without fail and I have full wifi calling on my iPhone...." Read more

    651 customers mention "Value for money"487 positive164 negative

    Customers find the router to be worth the money, describing it as a great system.

    "...They are startups that are well funded, and have recently launched devices that are about the size of an Apple TV or an Apple Airport Express...." Read more

    "...makes my decision to swap over a total no brainer and absolutely worth every penny...." Read more

    "...DESIGN The Eero hardware is really awesome. As others have mentioned, it looks like something that Apple would design...." Read more

    "...⦾ Elegant packaging ala Nest—close to Apple but not quite. Portrays a quality product. ⦾ Easy to set up...." Read more

    637 customers mention "Wifi performance"535 positive102 negative

    Customers praise the router's WiFi performance, noting its strong signal throughout the house and reliable coverage everywhere.

    "...And you can manage your network from anywhere. They are cloud powered routers. eero has written a lot about their cloud operations...." Read more

    "...about what this product can do and how I think it will dramatically improve WiFi in your home, I think you are going to be very, very impressed...." Read more

    "...Nestcam has worked continuously without fail and I have full wifi calling on my iPhone...." Read more

    "Has greatly improved my wifi experience! I was dubious about this product when I first heard about it...." Read more

    548 customers mention "Speed"434 positive114 negative

    Customers are satisfied with the router's speed, reporting that it doubles wireless performance and has no lags.

    "...Once it came alive I rechecked. 23 Mbps! Absolutely full speed that was rock solid...." Read more

    "...eero is actually showing a faster speed coming into my home, and some of the measured results using speedtest.net proved those measurements...." Read more

    "...Our laptops backed up faster via wireless and the NestCam has not dropped not even once since Monday evening and it Wednesday evening today...." Read more

    "...me check the status of my network from anywhere and has shown 60mbps of download speed, 5mbps of upload speed and all three eero units online since..." Read more

    217 customers mention "Coverage"205 positive12 negative

    Customers are satisfied with the router's coverage, reporting that it effectively covers entire houses and dead spots, with one customer noting complete 4-5 bar coverage throughout.

    "...now, I think the luma app has the edge because it has a visual map of your wifi coverage which I find handy. Winner: luma..." Read more

    "...the home thanks to its ability to create a mesh network that covers the entire home, eliminating dead spots and maintaining top bandwidth speed...." Read more

    "...Some days I hate eero. The days I love it -- it does have pretty good whole home coverage for the most part...." Read more

    "...App allows you to turn off the device indicator light. - Covers my two-story home with consistent high throughput wifi coverage...." Read more

    284 customers mention "Connectivity"162 positive122 negative

    Customers have mixed experiences with the router's connectivity: some report stable connections with no buffering or dropped connections, while others experience erratic connectivity and issues with multiple devices.

    "...Each unit gets plugged into a wall outlet and has two ethernet plugs in the rear so that you can have direct ethernet connection to devices in your..." Read more

    "...I really fumbled trying to get them back online as the app was having trouble connecting, the internet was barely able to be used, etc...." Read more

    "...I have never had to reboot it or restart it. I have never lost internet connectivity for a minute. No other router I have had has worked like this." Read more

    "...to give you the stink eye (i.e. red light of death) it totally messes with your connectivity and out the door goes wireless fidelity. No more Sonos...." Read more

    195 customers mention "Reliability"131 positive64 negative

    Customers have mixed experiences with the router's reliability, with some reporting it runs solid and provides solid 35m coverage everywhere in their apartments, while others find it very unreliable and report hardware problems.

    "...Winner: tie Reliability and Performance These are highly complex devices making your life simple and easy...." Read more

    "...Absolutely! However, I believe that the entire setup and maintenance process from start to finish is done better with eero...." Read more

    "...While setting up the first unit by the router, there was a failure message after I named the location for it. Stated it could not locate it any more...." Read more

    "...The Luma hardware is pretty nice also. Actually, the honeycomb is pretty handsome on a bookshelf and I like that it comes in different colors...." Read more

    eero has changed everything
    5 out of 5 stars
    eero has changed everything
    Fantastic and game changing. I have a large old brick home that requires internet on three floors. Here is a list of the wireless routers that I purchased in the last three years and that did not work to provide reliable wireless in our home: (1) Airport Extreme (2) Netgear N900 Wireless Router, (3) Linksys EA9200. In a failed attempt to make these three different wireless routers work I also added a Netgear range extender and used an Securfi Almond as a wireless range extender. None of these combinations provided reliable wireless internet throughout our home. Sometimes everything would work and sometimes some devices would get kicked off the network and could not login without rebooting everything. The range extenders often did nothing. Before I purchased eero, I was unplugging and restarting my modem and router at least once a day. Even at its best, I could never reliable get devices to work that required a reliable and strong wireless connection. In particular, I have 5 Nestcams that would rarely stay connected for a full day. They require a very strong and reliable wireless connection to work. Also, WiFi calling on my AT&T iPhone does not work unless it has a strong 5ghz wifi connection which I never was able to achieve consistently in my home. I have approximately 30 different devices connected to our network at any time (5 iPhones, 2 iPads, 2 apples TVs, 1 Roku, 1 iMac, 2 MacBook Air's, 8 Sonos speakers, 5 Nestcams, 1 Peleton bike, 2 printers, 2 backup hard disks etc.) and in order to get all this stuff, I had to hard wire as many of them as possible directly to ethernet because wifi was never reliable enough. eero has changed everything. It took less than an hour to set up 3 eero units. Everything worked on it immediately (Note: you have to restart your modem as instructed and unplug an restart any ethernet switches). We have wifi in every corner of every floor of our house. Every Nestcam has worked continuously without fail and I have full wifi calling on my iPhone. The eero app (which is fantastic) lets me check the status of my network from anywhere and has shown 60mbps of download speed, 5mbps of upload speed and all three eero units online since the moment I plugged them in. My family has never been happier. ps If anyone wants any of the routers or extenders the eero system replaced, let me know and I will send them to you for free (picture attached). Update as of June 26, 2016: since the day I set eero up in April, I have never touched it. I have never had to reboot it or restart it. I have never lost internet connectivity for a minute. No other router I have had has worked like this.
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    Top reviews from the United States

    • Reviewed in the United States on March 3, 2016
      I have an unusual situation that I had to solve. I'm trying to add wifi to a house that is 9000 square feet. The house is not heated and cooled at 9k sq. feet, it's built around a 4500 square foot masonry area so the house is a big hollow square. All sides of the house have one interior/exterior wall that is masonry with rebar reinforcement. This mean signal is a bear to get across the house. I had an awesome IT guy on staff and I've had him out here installing, tweaking, testing, etc. wifi over the years. No matter what I did I had decent to terrible signal. We've pulled hard lines across the house to have multiple wired access points, we've switched to the same enterprise system we used at work, we've done it all. The end result is my signal was crappy. Plugged into the router, I get 18-23 Mbps (max provided by AT&T). As I get into living areas, it drops as low as 1-2 Mbps. It varies by day, and with that level of signal drop, it sometimes just dies all together. Just recently I finally ripped out the existing access points we had and installed new Apple airport extremes. The signal was pretty much unusable meaning the frustrating enterprise access points were actually doing the best job possible.

      Since my IT guy doesn't work for me anymore, I can't have him come out and fix my issues any longer so I asked him if he had any ideas of what I could do. He shot me a link to Eero. Hmm, never heard of it. Amazon had it so with trust in Amazon's return policy I thought I'd give it a try. I pulled out the Airport and plugged in the Eero unit #1. (after installing the Eero app). In about 10 minutes I had it running (power issue on my end). Once it popped up live, I checked to see if it was working correctly and the internet popped. Very quick. I went into the room where I had 1-2 Mbps with the airport extreme and I had about 14 Mbps! This was a room where I couldn't pull cable so my thought was I could use the Eero to get some kind of decent signal. I had 64% of my total available speed before I even installed the second Eero. I quickly installed the second Eero in this room which basically meant plugging it in and selecting next a couple of times on the app. Once it came alive I rechecked. 23 Mbps! Absolutely full speed that was rock solid. Finally I went to the other side of the house to install another wired Eero to give signal over there. Another minute to get things installed and boom! 23 Mbps. They are installing fiber on our road and I frankly didn't care. My wifi was so bad I'd never be able to use fiber's speed. Now I'll be chasing the installers around asking them when I can get on the list! We still get some variance in speed as 23 Mbps is our rock solid top speed on our service but now that variance is with AT&T, not my wifi.

      I use OpenDNS to block content on our internet. Eero has a simple screen to enter custom DNS. 30 seconds and I had it working. No double NAT, no extra access points. Nothing. Dead simple.

      I used a wireless scanner to check the signal in the entire house. I've only covered two sides of the four sided square. According to the scanner, I've got plenty of signal in the whole house now. No problem. However I have more areas to cover besides the house.

      Because I didn't finish covering my property (I have an outbuilding where we work that needs it's own internet) I'm here ordering another pack of 3 to finish blanketing our property with rock solid wifi. That's $1000 worth of wifi, which is stupid. But if you've tried to work with crap wifi for years, you'd gladly pay for something that actually works. Eero actually works. It's also already automatically upgraded it's own software and emailed me to let me know it's done rather than the funky firmware upgrades I had to do on my old access points. It may all blow up later and I'll regret this. I know some other companies are coming to market with a cheaper alternative. But at this point they aren't to market yet so I'm sticking with Eero. It's actually a pleasure to use the internet again and I'm seven years into dealing with bad internet. Hopefully never again.

      Update 3-11-16

      After having the units installed about four days, I came home to find them dead. Two of the units had a red light rather than the normal white and one had a white light. I really fumbled trying to get them back online as the app was having trouble connecting, the internet was barely able to be used, etc. Eventually I deleted the entire network from the app but the devices didn't reset but my app did so I couldn't log in again. I finally contacted support and about a day later received a response with some things to try and that that person was escalating my case to another person who also contacted me shortly thereafter. The helpful tip, which I'd requested in my initial request was how to do a factory reset on the devices. It's a paperclip and hold the button down (tiny hole in the back of the unit) for 15 seconds. Once I reset all the units, I did the quick and easy reinstall which took about 10 minutes this time. Everything came back up and has been rock solid since. No idea what caused the issue but support worked, the units reset, and I've ordered another pack of three units which set up beautifully in my out building. Now if my internet is slow, I got to the AT&T router and reset it and it comes back to full speed. Wireless is NOT my problem anymore. This has solved so many problems I was having I cannot begin to explain how wonderful it is.
      4 people found this helpful
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    • Reviewed in the United States on August 29, 2016
      On paper, these two companies are similar. They are startups that are well funded, and have recently launched devices that are about the size of an Apple TV or an Apple Airport Express. You typically buy a pack of 3, plugging one into your modem and the others to ethernet or leave alone and they will create a wireless mesh network. eero has been the market longer than luma.
      If you have Sonos, then you are already familiar with mesh networks. Like Sonos, these devices can talk to each other via wireless, as long as each one can "see" the other. From there they re-distribute the wifi signal creating a constant amount of coverage.

      These devices are also incredibly easy to setup and manage (in theory). You do everything from your phone app. And you can manage your network from anywhere. They are cloud powered routers. eero has written a lot about their cloud operations. Impressive.

      However, that is where the comparisons end. I have used both devices now and can weigh in on which one is better. 

      I got an eero for my father and set that up in May. I also got a Luma for myself, and waited a few months longer to get that. Then I also got an eero for myself after some disappointing results with the luma.

      Below is my experience with both.

      Unboxing
      The clear winner here is eero. The simple explanation is that the eero is like unboxing an Apple Product. The box is easy to open, the materials are top notch (glossy white plastic and soft touch rubber). The charger and finishes are exactly what you would get from an Apple Product.

      The Luma on the other hand feels cheap. The power plug is gray, but exactly like any other electronic product. The device box is cheap plastic feeling. 
      For many people this device will be visible in their home (like it is for my parents) and so I think this matters.

      Oh, almost forgot. It was comical hard to actually open the luma box. No product should be hard to get out.

      Winner: eero

      Setup
      To set up each device, you install their iOS app, then plug in the first device and go through the setup process.

      The eero device completed setup in under 10 seconds. It was what I expected, so I didn't think much of it.

      The luma device took a very long time to setup and failed multiple times. This repeated with each device I set up. It was a bit baffling to be honest.
      Once the devices are set up, you are now ready to add more devices.

      Winner: eero

      Software updates
      Both devices manage software updates automatically. With the eero you can see what version you have. The software updates automatically overnight, and in the latest app update they added a mode where you can force an update. You can even see release notes here.

      The luma does not show you any information about what version of the software it's running and there is no way to update, or see release notes or anything.

      It's worth noting, that when I was setting up my father's eero devices, the software updates never came down. I called eero and talked to a live person and he was pretty amazing at getting it resolved. It took a few calls and emails and they determined that one of the devices was faulty and they overnight shipped a replacement the next day. I didn't have a chance to work with luma on anything like that, but the experience with eero was very impressive.

      Winner: eero

      Phone App
      As I mentioned you do everything from the phone app. In the case of the eero I can manage my network and my Dad's from the same app. When I next visit my sister, I plan to get her setup with eero as well and I'm guessing she will need at least 5 devices.

      In each phone app you can do things like manage your wifi setup and password, choose a guest network (and share the network name and password), see all the connected devices and also create profiles for each person in the house and do some basic parental controls.
      Right now, I think the luma app has the edge because it has a visual map of your wifi coverage which I find handy. 

      Winner: luma

      Parental Controls
      Both apps offer basic parental controls. The reason I wanted to get the luma was that they had said they would offer very deep parental controls. In that time eero added parental controls and luma still hasn't delivered on what they said they would offer.

      Here is the deal. They are both limited at this right now. The best parental control device (and generally useful network management device) is the Circle with Disney. I will review this soon, but I can tell you right now that it's 5 star.

      Circle, the most advanced parental control device

      Winner: tie

      Reliability and Performance
      These are highly complex devices making your life simple and easy. The first few months for eero were bumpy and that's also true for luma. Amazon Reviewers rate the eero far higher than luma (4.4 star for eero vs 2.9 stars for luma). There are some very troubling issues with luma that will be resolved with time. For one thing, the Amazon rating trajectory for them is rather bad. They will need to fix this.

      The biggest issue I immediately ran into with luma was that every few hours, my iPhone, PC, iPad would spin for a few seconds before completing a task such as loading a web page.

      I though maybe that was just me.... but no, my wife and kids noticed it to. I did some light trouble shooting turning parental controls off and so on (this is before we had the Circle). 

      I also did a lot of speed tests. I have 120 Mbps service from Comcast and with the Luma not once did I ever see sustained performance hard wired. The eero however has constantly been clocking in at my full bandwidth.
      In the end, my tolerance for this stuff is super low. Internet needs to work always and work well. I returned the luma after 2 days and my life with the eero has been glorious.

      Winner: eero

      Cost
      The luma is cheaper. This is by design as eero was the first to market and has a lot of mindshare. To get people to pay attention, I believe luma undercut them (the 3 pack is $100 cheaper from luma).
      However, this is an important investment for your house. I would not recommend getting the luma due to its lower cost. That $100 could be a big deal in the long run.

      When purchasing I'd recommend getting the 3 pack as each device is priced at $166 vs $199 individuals. There is also a 2 pack. I got one 3 and one 2 pack.

      Winner: luma

      Final Thoughts
      It's really exciting to  me that wifi is entering a new era. Surround wifi will solve dead spot and coverage issues for so many families.

      I fully expect the luma to resolve a number of the problems I identified. However, at this time the eero has been in the market longer, and is the clear leader.

      I am super happy with my setup. I now have 5 eero devices in my house, they are all hard wired except for the one. I have replaced everything else powering wifi in the house and it's glorious. 

      I highly recommend getting eeros.

      Winner: eero
      18 people found this helpful
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    Top reviews from other countries

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    • Alexen
      5.0 out of 5 stars El mejor producto para expandir wifi!!!!
      Reviewed in Mexico on February 21, 2019
      La maravilla de maravillas para expandir el wifi, de departamento, casa, CASOTA, oficinas.
      Report
    • Rulas
      4.0 out of 5 stars Excelente producto, no deberia de tardar tanto en llegar
      Reviewed in Mexico on March 14, 2017
      Me gustaria que no tardara tanto en llegar, deberian de cambiar de proveedor de mensajeria
      Quize recojer el paquete en ocurre y tenia que esperar 24 para eso
      Saludos