※Depending on the current international postal situation, only express shipping is available. Also, shipping conditions vary by country, so please inquire before purchasing. And delivery may be delayed depending on your location.

14K/ 18K solid gold items ship by EMS.(Express Mail Service)
*Estimated shipping times: 6~8 business days
※Delivery is delayed due to Covid 19.

Shipping charge varies by country.

From J Design will make a note to you the EMS tracking number of your parcel once it has been dispatched.
Your signature is required when the package arrives.

√ It can not ship to APO/FPO addresses.
√ Please provide your mobile phone number when ordering.
√ Tracking is available at www.usps.com (only US)

Most orders require 8~10 progress business days.

In accordance with Duty and Customs Law from your country, your purchases could be levied on tax and we will not be responsible for those charges.

Due to the customization handmade order items, can't accept returns and exchanges.
Also all natural gemstones and colored diamonds may vary slightly in color, size and cut due to the nature of natural gemstones.
It can't be a reason for return, so please consider it before purchasing.
Feel free to contact us for more information if needed.

[ RESIZING ]
After your order, we will send you a ring chart of FROM J DESIGN.
Please confirm your correct US ring size prior to ordering rings.

√Repair costs may apply.
-Ring size can not be increased or decreased much.
-The size may not be adjustable depending on the design.
√Customer is responsible for the shipping cost of return and reshipping.

[ REPAIRS ]
If defects occur, repairs are possible.
*Only item purchased within 6 months are guaranteed.
√Repair costs may apply.
√Customer is responsible for the shipping cost of return and reshipping.

Feel free to contact us for more information if needed.

All items are buyers can request customization, please contact us for the price and design.
Customization order can't accept return and exchange, please your reference before order.

Feel free to contact us for more information if needed.

14K/ 18K solid gold items packed gift box.

Please make an order and check your confirmed address once more. My shop is not responsible for problems caused by giving us the wrong address.

U.S.A ship by standard shipping.
√1 item $15, each additional item $0.5
-Provide tracking number
-It usually takes 7~10 bueiness days.
However, it may be delayed depending on the situation.
-Tracking is available at www.usps.com (U.S.A)
√If you want Express Shipping, please make additional purchases from the link below.
https://www.etsy.com/listing/1202515634/shipping-upgrade-express-mail-service

Shipping methods and amounts vary by country, so please check the shipping cost when ordering.

Cancellation is possible within 2 hours of placing an order, but a 5% fee payable to PayPal will be deducted. Be sure to consider this situation please.

※In the case of a modified design or a different type of item from the item on the listing, be sure to contact me before ordering please.
√Please don't leave a note and be sure to message me.

※Customers in Europe, please pay V.A.T when placing an order if possible please.
If the package is returned to me due to customs issues, I cannot be held responsible for it.
Also, if this happens, the customer will have to pay the shipping cost to me once more so I can resend it.

※The internal lablet is opened and closed by turning a screw.
If this is not done and the item breaks, I cannot be held responsible.
This screw is made of very delicate work, so handle them with care please.