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Reviews
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SD63 on Apr 28, 2021
5 out of 5 starsLove my pillow cover - so cute! Gives me a smile every time I look at it! Item shipped quickly.
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Deborah on Mar 20, 2021
5 out of 5 starsOutstanding customer service. Beautiful item. I love it and will shop again at this store!
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Jeffrey on Feb 17, 2021
5 out of 5 starsBeautiful pillow and the recipient of the gift loves it thank you!
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debbi on Jan 23, 2021
5 out of 5 starsI love this pillow cover, exactly as pictured, material is quality, thank you.
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Rachel on Nov 27, 2020
4 out of 5 starsReally adorable. Only complaint is the hands blend in to the background a bit
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ddgeorger on Nov 9, 2020
5 out of 5 starsSo pretty! Love getting some early Christmas shopping done and I know my daughter will love this pillow. Shipping was very quick and well packaged. Thank you!
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Carolyn on Nov 5, 2020
5 out of 5 starsAna has been a dream with whom to work. She custom designed a pillow to go with a hanging bedroom quilt I already had. She made several designs with variations of colours. My pillow arrived today and steals the spotlight! These pillow slips are made to endure and I expect will last years. Thank you Ana!
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Vicki on Oct 27, 2020
5 out of 5 starsTHIS is sooooocool - my son loves all clocks!! This is perfect thank you
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Shop policies
I hope you enjoy viewing my designs as much as I love creating them.
Feel free to email me with questions about my items. I will make every effort to make your buying experience both pleasant and rewarding.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If you pay through Paypal, I ship to your Paypal address. If you need the order shipped to another address please include this information in the “notes to seller” box.
Please, make the payment directly after ordering. Items will be shipped after your payment has cleared.
Please, note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
Shipping
All shipments are made from USA.
Aproximate delivery times:
·Europe: 2-4 weeks
·USA: 10 -14 days
·Everywherelse: 2-4 weeks (depends on the country)
Please, note that international shipping is not guaranteed to arrive within this time frame and can sometimes be unpredictable ( very unpredictable at times, as packages tend to get held up in Customs).
Although I'll do my best to fix the problem, The Red Umbrella is not responsible for orders that can not be delivered due to incomplete or incorrect addresses.
Please, note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
Additional policies and FAQs
Thank you for taking the time to read my shop policies
©2015 The Red Umbrella, All Rights Reserved.
Privacy
Information I Collect. To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It. I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. Service providers.
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights. If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information.
Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me. For purposes of EU data protection law, I, Ana Garrido, am the data controller of your personal information. If you have any questions or concerns, you may contact me at theredumbrellashop5[@]gmail.com.
Seller details
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