Manufacturer | Hive |
---|---|
Part Number | HAH2INSTAMZ-01 |
Product Dimensions | 10 x 10 x 5 cm; 212 g |
Batteries | 4 AA batteries required. (included) |
Item model number | HAH2INSTAMZ-01 |
Size | With Installation |
Colour | Black |
Style | Heating and Hot Water |
Shape | Rectangular |
Power Source | Battery Powered |
Voltage | 230 Volts |
Item Package Quantity | 1 |
Display style | LCD or LED |
Plug profile | Wall Mount |
Special Features | Remote Control, Video Recording |
Included Components | Wall Mount Bracket, Wi-Fi Antenna |
Batteries included? | Yes |
Batteries Required? | Yes |
Battery Cell Type | Alkaline |
Item Weight | 212 g |

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Hive Active Heating and Hot Water Thermostat with Professional Installation
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Brand | Hive |
Model name | Pro install |
Controller type | Amazon Alexa, Google Assistant |
Special feature | Remote Control, Video Recording |
Colour | Black |
Temperature Control Type | smart/remote |
Connectivity technology | Wi-Fi |
Included components | Wall Mount Bracket, Wi-Fi Antenna |
Power source | Battery Powered |
Item weight | 212 Grams |
About this item
- Heating and Hot Water Boost - For up to six hours
- Heating and Hot Water Schedules - Set up to 6 daily time slots
- Automatic Frost Protection - Helps prevent frozen pipes. System requirements: Internet connection recommended: 1.5Mbps or higher; iOS or Android device running an up-to-date operating system
- Holiday Mode - Tell Hive your holiday dates and come back to a warm home
- Text Control - Send your command to Hive via text
- Smart Home Hub required: Included in purchase
Videos for similar products
Product description
Product Description
Take control of your heating and hot water anytime, anywhere. Hive makes controlling your heating and hot water easy from your smartphone, tablet or laptop. The next generation Hive brings you elegant design, intuitive control and easy to use features. It also comes with professional installation from an engineer, no matter who supplies your energy. Hive works with your existing heating system you’ll never need to heat an empty home again, so you could save up to £130 a year on your heating bills. You can easily keep track of how you’re using your heating through the temperature graphs on the Hive app. If you have a hot water tank, you can easily control your hot water too. Once you receive your Hive Active Heating order, you’ll be able to redeem your voucher via the Hive website to book an installation at a time to suit you. Your installation will take around 90 minutes.
Please note that Hive Active Heating must be installed by a qualified professional. If you are buying Hive with no installation and you have a hot water tank and heating (conventional boiler), then Hive Active Heating and hot water is right for you. If you do not have a tank (combi boiler), then Hive Active Heating only is right for you. **Due to strong demand during Black Friday, installation dates may vary.
Box Contains
- 1 x Thermostat
- 1 x Voucher code to book your installation with an engineer. The engineer will bring the hub and receiver with them on the day of installation
Product information
Technical Details
Additional Information
ASIN | B011B3J6F4 |
---|---|
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | 186,401 in DIY & Tools (See Top 100 in DIY & Tools) 128 in Home Programmable Thermostats |
Date First Available | 15 July 2015 |
Warranty & Support
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Hive Active Heating and Hot Water Thermostat with Professional Installation
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This item Hive Active Heating and Hot Water Thermostat with Professional Installation | Recommendations | ||||
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Price | Currently unavailable. | £32.35£32.35 | £189.00£189.00 | £188.56£188.56 | -8% £164.99£164.99 RRP: £179.00 |
Delivery | — | — | Get it as soon as Thursday, Apr 10 | Get it as soon as Thursday, Apr 10 | Get it as soon as Thursday, Apr 10 |
Customer Ratings | |||||
Sold by | — | Amazon | Amazon | Amazon | Amazon |
control method | remote | touch | touch | touch | touch |
connectivity protocol | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi |
power source | Battery Powered | Battery Powered | Hardwired (via heating system) | — | Corded Electric |
controller type | Amazon Alexa, Google Assistant | Push Button | Touch, Voice | Push Button | app,voice |
mounting type | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount |
has backlight | ✓ | ✓ | ✓ | ✓ | ✓ |
Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the app useful and reliable. They appreciate the easy installation and setup process. The control system is praised for its simplicity, with features like automatic temperature reduction when no one is in the room. Many consider it a worthwhile purchase that saves money on heating bills. The manual control on the unit is also appreciated.
AI-generated from the text of customer reviews
Customers like the functionality of the app. They say it works well, is useful, and works perfectly with Alexa. The new unit looks and works better than the previous one. Overall, customers find it a good product that's easy to use and an integral part of any smart home.
"...Saved me time, effort and frustration learning a new gadget...." Read more
"...The app isn’t perfect but it is usable and has so far been reliable, which is all you can ask for really...." Read more
"...that mounts next to your boiler) keeps your home network of devices all connected plus allows you to control everything from wherever..." Read more
"...It works OK but I get a spell every week or so where everything goes offline. I used to power the hub down to try to fix it but now I just leave it...." Read more
Customers appreciate the easy installation of the HVAC control thermostat. They find the laptop and phone app easy to use, and the setup process is straightforward. The account creation takes just a minute, and the menus are well-organized.
"...And the whole set up and tutorial from the fitter was extremely helpful too. Saved me time, effort and frustration learning a new gadget...." Read more
"...So the Hive has proven, for me at least, to be convenient, but how much money will it save? The box suggests “up to £130 per year”...." Read more
"...and CM927 Wireless Room Thermostat so British Gas installation was straightforward and took approximately 40 minutes...." Read more
"...Installation took 2 and a half hours- but the engineer who installed it said this wasn't normal and it shouldn't usually take over an hour...." Read more
Customers like the control system. They say it's great to control heating from their phone, set the heating for the room they're in, and automatically reduce the temperature when the last person leaves the house. The unit seems to have sorted their heating problem in that both water and heating are boosted on the way home from work or the gym with the hot water and heating boost buttons. The Hive gives a real-time temperature and now the boiler cuts out when the target. It's simple to use (iphone) and you can turn the heating off when you are out for the day.
"...What a phenomenal difference it’s made. My house has been a cosy temperature and no one has complained of being too hot or cold...." Read more
"...your app or the internet goes down for whatever reason, your thermostat will still work...." Read more
"...You can even select ‘Ready By’ mode for heating whereby rather than switching on at your selected target temperature, the system will instead learn..." Read more
"...On the Tado, it will automatically reduce the temperature when the last person leaves the house and automatically increase it when the first person..." Read more
Customers appreciate the value for money of the thermostat. They say it's well worth the money and will save them money on their heating bill. The platform is easy to use and negotiate, and the house is now warmer. Overall, customers are satisfied with the product's performance and content.
"...high, but according to the Smart Meter this is already saving me quite a bit of money...." Read more
"...Now we've had a few months use, it really is a solid investment for £200...." Read more
"...Firstly, I got this for a great price from Amazon. It was clearly on offer at the time, £210 which included free fitting by a British Gas engineer...." Read more
"...Gas bills have gone down and house is now warmer, I think our old thermostat was broken turning the heating on and off all the time burning lots of..." Read more
Customers like the control of the product. They say it has a nice design and you can use the manual control on the unit for controlling heating. The app allows them to control everything from wherever they happen to be in the world. They can turn on their heating and control it while they're out. The devices are all connected plus allows you to control everything from wherever you happen to be in the World.
"...looks really nice too, it’s a lovely design and you can use the control manually on the unit too for controlling the heating...." Read more
"...your home network of devices all connected plus allows you to control everything from wherever you happen to be in the world...." Read more
"...CONTROL Controlling the thermostat is very easy and setting the schedule to my own preferences is a simple case of selecting start and end time...." Read more
"...that shows what is on, if anything and will enable you to manually turn your water or heating on should you have wi-fi issues...." Read more
Customers like the product's appearance. They find it well-designed and easy to use. The simple design makes it straightforward to navigate the menu.
"...The thermostat looks really nice too, it’s a lovely design and you can use the control manually on the unit too for controlling the heating...." Read more
"...This layered approach to heating control appears to have been designed well and I’m more than happy with it...." Read more
"...The thermostat looks good and I can relocate mine quickly from the wall bracket to the Hive Chrome Stand in any room as needed, so most of the time,..." Read more
"...This piece of kit really is a smart piece of art and design...." Read more
Customers appreciate the time settings of the HVAC control thermostat. They find it simple to set up detailed time schedules, like week or weekend. The app allows them to set up actions that can be performed when they have multiple devices.
"...bang in the middle of the time slot and was very professional and efficient...." Read more
"...To schedule heating and hot water via the iOS app is very quick, especially as you can copy any day’s 6-cycle schedule to other selected days...." Read more
"...The app also lets you set up actions that can be performed when you have multiple Hive devices...." Read more
"...needed to leave, but with this acting like a timer and being able to set in advance we may use heating more...." Read more
Customers have mixed opinions about the app's compatibility. Some find it simple to use manually and via the app, with a user-friendly platform that makes it easy to see exactly when heating or cooling takes place. Others mention issues like the app falling offline too often, freezing, and not running smoothly on Windows 10 laptops or desktops.
"...The Hive app brings a pretty user friendly app which controls all Hive devices..." Read more
"...The app isn’t perfect but it is usable and has so far been reliable, which is all you can ask for really...." Read more
"...I haven’t as yet set this up with Alexa echo dot as it’s very easy on the app on my mobile." Read more
"...It works OK but I get a spell every week or so where everything goes offline. I used to power the hub down to try to fix it but now I just leave it...." Read more
Reviews with images

A good system
Top reviews from United Kingdom
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- Reviewed in the United Kingdom on 1 December 2018I wasn’t sure about the product and I thought a lot before purchasing it. And did a lot of research. Everything pointed me in the direction to get one.
I live in a rented property and that was another issue. I’ve been here 5yrs and there’s no thermostat at all. It’s a case of constantly getting up and down to control the heating and it was either too hot or cold, extremely difficult to be comfortable.
But, I approached my landlord and explained and they kindly agreed to pay half. As one half is fitted to the boiler and the other is connected to your own phone and register it to yourself.
We got the option with installation and Amazon had an offer on which was £50 cheaper than purchasing it direct from hive.
We only had to wait about 7-10days for installation. The British Gas Engineer was lovely and set everything up and gave me a demonstration on how to use it and helped connect it to my phone.
We’ve had it about a month, just as the cold weather set in. What a phenomenal difference it’s made. My house has been a cosy temperature and no one has complained of being too hot or cold.
I’ve been very unwell and my mobility has been greatly impacted. So, the feature to control it via my phone has been phenomenal.
I’ve set it for 20 degrees in the morning until 8.30am whilst everyone gets up and ready. Even though I’m at home throughout the day, I’ve set it to 16 degrees; I’m doing more to keep warm during the day and of course the sun is helping too. I did have it increase to 19 degrees at 4.30pm as the sun goes down and the temperature drops, but I’ve changed it today to 3.30pm as it’s getting darker earlier. And then at 7.30-10pm it’s at 21 degrees, a time when we are all relaxing and moving less. During the night I’ve set it at 10 degrees so the house never gets too cold.
Of course there’s a lot of times I need to rest during the day and therefore feel the cold more. But, it’s so easy to click on my hive phone app and click boost, which I set at 21 degrees.
Setting up the app was easy as you set one day, then copy it for the rest of the week. Weekends it comes on in the morning later as no one needs to get up as early for work.
We’ve all got the app and it connects to the same account. So Hive knows if you’ve all gone out and turns down the heating. Which is a phenomenal feature to save you money.
It also knows when anyone is coming home and switches the heating back up, so the house is warm when you get home.
The actual thermostat can be free standing or wall mounted. I’ve decided to use command 3m Velcro strips to attach it to my wall. The instructions tell you the best places to mount it. I wanted the ability to move the thermostat; if I’m out and my daughter is home alone, she can keep it in her bedroom and keep her room at a comfortable temperature for her. Or when I’m better, I work from home, everyone else is out in the day, so I will use it in my home office room to ensure it’s a comfortable temperature for me to work all day.
The thermostat looks really nice too, it’s a lovely design and you can use the control manually on the unit too for controlling the heating. Unfortunately, the only drawback is the shiny front, it’s easy to leave fingerprints on it. But, it’s actually no big deal as we all use our phone app to control the heating.
There’s also the feature to control the heating remotely if you’re away. Something we rarely do as I’m always at home. But, it’s another great addition.
Overall, I’m delighted with it, it’s made a phenomenal difference to my home.
Time will tell if it reduces my utility bills as it claims. I’m always happy to save money.
So pleased we’ve got one. It delivers everything it promises!
I believe you can add additional thermostats to other rooms, but in a 3bed house we’ve managed just fine with one.
Definitely pleased it was fitted professionally, I wouldn’t have had a clue how to fit it to the boiler. And the whole set up and tutorial from the fitter was extremely helpful too. Saved me time, effort and frustration learning a new gadget. But, it’s great you can purchase it without installation, for those capable of doing it themselves.
A very happy Hive customer and I honestly recommend it highly. Thank you Hive 🙏🏻
- Reviewed in the United Kingdom on 1 March 2018The Hive thermostat was a purchase that I had been putting off for a long time. I didn’t have a thermostat in my house, just a basic programmer on the wall in the kitchen controlling my combi boiler. This had been working fine, but more and more often I found myself thinking a smarter system would be better.
Sometimes, on a lazy weekend, I would sleep through the morning blast of central heating for the house to have cooled again by the time I got out of bed – a waste. Other times, usually in the evening, the programmer would switch the heating on despite nobody being home – another waste. And, of course, on more than one occasion I had boosted the heating on a particularly cold morning and forgotten to switch it off before I left, leaving the heating on all day – a huge waste.
On top of that, a lack of a thermostat in my case meant that as soon as the house reached an adequate temperature I would have to nip into the kitchen to switch it off again. So, when the Hive went on offer (20% off, £199), I decided to take the plunge.
The Hive unit arrived on time as expected from Amazon. Inside the box for my version was the thermostat unit, and instruction leaflet, and a second leaflet with a scratch-off code explaining how to arrange an installation (there are batteries in this box too, which I only found much later – make sure you check underneath the cardboard inside).
You use the scratch-off code to “purchase” the Hive on the Hive website which is slightly confusing, but a cost at the checkout of £0.00 reassured me I was doing the right thing. The lead time is obviously going to vary by demand and location, but thankfully I got exactly the day and time slot I wanted the following week.
The engineer arrived bang in the middle of the time slot and was very professional and efficient. It didn’t take him long to install and I looked on thinking I could have done this myself, but I still think the cost of installation is well worth it.
This was about 10 days ago, and since then I have been wondering why I didn’t upgrade sooner. It has been bitterly cold this week (“Beast from the East 2018” – currently stuck indoors hence writing this long review) so my new heating system has well and truly been put through its paces.
I’m finding that I don’t really rely on the thermostat function – instead, I typically use the thermostat as a remote boost button. Most of the time, however, I use the iOS app on my phone. It’s impressively responsive. I was expecting lag, but it’s instant. You press the boost button on the app and the boiler clicks on – there is no delay. The app isn’t perfect but it is usable and has so far been reliable, which is all you can ask for really.
When I was researching the Hive, one of the things I wanted to know was how robust the overall system is. Having now used it I am satisfied that it is as least as reliable as the system it replaced. If you cannot access your app or the internet goes down for whatever reason, your thermostat will still work. If your thermostat dies, there is a button on the receiver that you can press to manually turn on your heating (if you’re wondering, the wireless thermostat is point-to-point with the receiver – it doesn’t use your wireless network). This layered approach to heating control appears to have been designed well and I’m more than happy with it.
So the Hive has proven, for me at least, to be convenient, but how much money will it save? The box suggests “up to £130 per year”. Obviously, this is going to vary WIDELY from house to house, but I can share with you my very rough estimate. Based on my usage pattern and with help from numbers off my smart meter, I reckon over the coldest 6 months of the year I could save approximately £1.00 per week, or £26 over the whole year. This might not sound like a lot, but over 5 years even my conservative estimate goes a long way towards offsetting the cost of what I paid for the system. It’s worth noting that my energy company define me as a “low usage” customer (in other words, I was reasonably energy efficient to begin with). If you know you’re slack with your energy usage you could easily save more.
So to wrap up, I have a very good early impression of the Hive system. If any problems or issues come out of the woodwork over time I will update accordingly.
Recommended.
The Hive thermostat was a purchase that I had been putting off for a long time. I didn’t have a thermostat in my house, just a basic programmer on the wall in the kitchen controlling my combi boiler. This had been working fine, but more and more often I found myself thinking a smarter system would be better.
Sometimes, on a lazy weekend, I would sleep through the morning blast of central heating for the house to have cooled again by the time I got out of bed – a waste. Other times, usually in the evening, the programmer would switch the heating on despite nobody being home – another waste. And, of course, on more than one occasion I had boosted the heating on a particularly cold morning and forgotten to switch it off before I left, leaving the heating on all day – a huge waste.
On top of that, a lack of a thermostat in my case meant that as soon as the house reached an adequate temperature I would have to nip into the kitchen to switch it off again. So, when the Hive went on offer (20% off, £199), I decided to take the plunge.
The Hive unit arrived on time as expected from Amazon. Inside the box for my version was the thermostat unit, and instruction leaflet, and a second leaflet with a scratch-off code explaining how to arrange an installation (there are batteries in this box too, which I only found much later – make sure you check underneath the cardboard inside).
You use the scratch-off code to “purchase” the Hive on the Hive website which is slightly confusing, but a cost at the checkout of £0.00 reassured me I was doing the right thing. The lead time is obviously going to vary by demand and location, but thankfully I got exactly the day and time slot I wanted the following week.
The engineer arrived bang in the middle of the time slot and was very professional and efficient. It didn’t take him long to install and I looked on thinking I could have done this myself, but I still think the cost of installation is well worth it.
This was about 10 days ago, and since then I have been wondering why I didn’t upgrade sooner. It has been bitterly cold this week (“Beast from the East 2018” – currently stuck indoors hence writing this long review) so my new heating system has well and truly been put through its paces.
I’m finding that I don’t really rely on the thermostat function – instead, I typically use the thermostat as a remote boost button. Most of the time, however, I use the iOS app on my phone. It’s impressively responsive. I was expecting lag, but it’s instant. You press the boost button on the app and the boiler clicks on – there is no delay. The app isn’t perfect but it is usable and has so far been reliable, which is all you can ask for really.
When I was researching the Hive, one of the things I wanted to know was how robust the overall system is. Having now used it I am satisfied that it is as least as reliable as the system it replaced. If you cannot access your app or the internet goes down for whatever reason, your thermostat will still work. If your thermostat dies, there is a button on the receiver that you can press to manually turn on your heating (if you’re wondering, the wireless thermostat is point-to-point with the receiver – it doesn’t use your wireless network). This layered approach to heating control appears to have been designed well and I’m more than happy with it.
So the Hive has proven, for me at least, to be convenient, but how much money will it save? The box suggests “up to £130 per year”. Obviously, this is going to vary WIDELY from house to house, but I can share with you my very rough estimate. Based on my usage pattern and with help from numbers off my smart meter, I reckon over the coldest 6 months of the year I could save approximately £1.00 per week, or £26 over the whole year. This might not sound like a lot, but over 5 years even my conservative estimate goes a long way towards offsetting the cost of what I paid for the system. It’s worth noting that my energy company define me as a “low usage” customer (in other words, I was reasonably energy efficient to begin with). If you know you’re slack with your energy usage you could easily save more.
So to wrap up, I have a very good early impression of the Hive system. If any problems or issues come out of the woodwork over time I will update accordingly.
Recommended.
Images in this review