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Housed in a building built in 1846, the Customs House Hotel is located in front of the Derwent River and home to one of Hobart's oldest pubs. The property is located in the heart of the Waterfront precinct. Free WiFi is available throughout the accommodation. Customs House Hotel is a 2-minute walk to the Salamanca Markets, MONA Ferry, Tasmanian Museum & Art Gallery and a 5-minute walk to the CBD. Each of the 30 refurbished rooms are fitted with a small bar fridge, tea/coffee making facilities and a TV. The en suite bathroom comes with shower and a hairdryer. Customs House Hotel Restaurant is known for its seafood specialities. Luggage storage facilities are provided. A guest laundry is available on the first floor. CAR PARK ($15/night) : due to our central location, car parking facilities are very limited. If you require car parking, please contact the hotel to reserve it in-advance as it is subject to avaialbility. LATE ARRIVALS: We are not open 24 hours. If you are arriving past 8pm, please inform the hotel directly. STAIRS: We do have a lift but there are stairs leading to most rooms. This can range for 10-12 stairs or a full flight of stairs as the lift doesn't go to level 3. Please let us know ahead of time if you need a room without stairs

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hobart, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
and
1 large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.7
Location
9.7
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Emma
    Australia Australia
    Location was fabulous, easy checkin and a great breakfast which was included.
  • Evthoxia
    Australia Australia
    Neat, tidy, fantastic location. Warm room. Great bar and restaurant area. Venue has great character. Historic building. Staff professional and friendly. Good value for money - especially with a lovely cooked breakfast included.
  • Luke
    Australia Australia
    Loved the location, nice and central to everything, beautiful spot to relax and also explore Hobart from. Amazing atmosphere, restaurant was phenomenal service and food, staff were welcoming and kind, room was very comfortable!

Hotel surroundings

Facilities of Customs House Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Laundry
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs AUD 15 per day.
  • Street parking
Services
  • Daily housekeeping
  • ATM/cash machine on site
  • Luggage storage
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Non-smoking rooms
  • Air conditioning
Languages spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Vietnamese

House rules

Customs House Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 19:30

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
AUD 50 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express Cash Customs House Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 1.5 % charge when you pay with an Mastercard and Visa and 1.8 % charge when you pay with an American Express and Diners Club.

Please note parking is not available at certain times of the year due to event restrictions in the area. A reservation request is recommended to avoid disappointment.

FAQs about Customs House Hotel

  • Customs House Hotel offers the following activities / services (charges may apply):

    • Happy hour
    • Live sport events (broadcast)
    • Live music/performance

  • Room options at Customs House Hotel include:

    • Family
    • Twin
    • Double

  • Customs House Hotel is 450 yards from the centre of Hobart. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Customs House Hotel is from 14:00, and check-out is until 10:00.

  • The prices at Customs House Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.