We aim to carefully create and dispatch your order within 3 working days, excluding during peak gifting season
All orders are dispatched via Royal Mail and we offer a Royal Mail 24 delivery service completely FREE OF CHARGE on all standard deliveries within the UK. Royal Mails delivery time guide is 24 hours from dispatch but is not guaranteed on orders dispatched after 4pm and delays can occur during peak gifting times.
Should you wish to upgrade your delivery for £2.95, our Tracked 24 services offer the ability to Track your order once it has been dispatched, you will receive a text and/or email confirming your anticipated delivery slot and have the ability to request a new delivery date if this is not suitable. Our Tracked 24 service has no reflection on our current turnaround timeframes and is not a fast track or express delivery service.
Next Day Delivery is charged at £9.95 and will fast track your order (if ordered by 1.30pm Monday-Friday) to be completed and dispatched the same day with a Next Working Day Delivery. This option is only available to UK residents and is subject to availability as may be removed at any point during office closures, holidays or peak gifting seasons
International Postage is charged at £3.45 as Standard or £8.55 Signed For with Royal Mail’s International tracked and Signed For service. The carrier outside the UK will depend on the destination country and we provide a follow on link from Royal Mails tracking page. This service does has no reflection on our turnaround and is not a fast track delivery service.
Delivery times vary dependent on the destination country but generally is up to 7 working days within Europe and 10-14 working days worldwide. Please see www.royalmail.co.uk for further details
