2002 Pet Stain Eraser™ Deluxe Cordless Portable Carpet Cleaner
Product details
Web ID: 853146427 days ago
it was okay.
bought this for a couple stains on the couch and carpet, it didn't clean like id hoped. i have a husky and this could not handle the little bit of hair that was left from vacuuming.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care26 days ago
Thanks for giving it a try—we’re sorry it didn’t meet your expectations, especially with pet hair. While the Pet Stain Eraser™ is great for small messes, it can struggle with embedded fur from heavy shedders like huskies. If you’d like help finding a BISSELL model better suited for pet hair, feel free to reach out at support.bissell.com—we’re happy to help!
27 days ago
from Cape Coral, FL
Leaking and not holding battery charge
I bought this product a couple of years ago and it worked amazing. I needed it because I just got a puppy and there were some stains on the carpet. I put it away in the closet and haven’t used it since then I recently took it out to clean a simple stain on a chair and it will not hold its charge for anything longer than 10 minutes at full charge and it’s leaking all of the gross dirty water all over the place. It’s coming out from the seams and the vents and none of the water is going into the tank where it’s supposed to go. I can’t figure out why it’s leaking and it’s very upsetting because I liked this product a lot and I never even really got to use it and it was very expensive.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care27 days ago
Hi Niaomi, We’re sorry to hear about the leaking and battery issues—that’s not what we want for your BISSELL experience. If the unit sat unused for a while, the battery may need a few full charge cycles. The leaking could be due to a seal or tank alignment issue. Please reach out at support.bissell.com—we’d love to help get things working again.
9 months ago
from Iowa
One of my best purchases!
I'm not one that takes time to give reviews but this little machine has me saying WOW!!! I am totally impressed by it! I was hesitate at first but after it first use I was hooked!!! It does such a wonderful job on all the little messes that happen whether it be from pets, grandchildren or even myself, it's gotten old spots out of my kitchen rugs making them look new again so much easier than those big bulky walk behind machines so if you're on the fence about getting it grab one it is worth the money
Recommends this product
Customer review from BISSELL Homecare
1 year ago
from Atlanta
Works very well, gets the stains out!
I think this is a very good product! Great at getting out pet messes, the only downside is that I wish the run time would last longer than 15 minutes
Recommends this product
Customer review from BISSELL Homecare
1 year ago
from Sault ste marie
I charged it 2 times
(This review was collected as part of a promotion.) I charged it 2 times then the power supply stopped working now it doesn't charge so I cant use it
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr1 year ago
Oh no! Sorry to hear your machine isn't charging, Harry. You have a warranty with BISSELL and we're here to assist anytime at support.bissell.com.
1 year ago
from Toronto
It doesn't work
(This review was collected as part of a promotion.) I bought it to clean a stain on my couch 2 years ago. It worked then, sort of. I emptied it after use and stored it. I had to use it again to clean some chairs. The sprayer did not work. I emptied it, cleaned it and put some cleaner inside. No difference. I ran water through the machine; it went through. Still, no spraying happened. What a waste of my money!
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr1 year ago
Sorry to hear of your experience, Steve. Please contact us at support.bissell.com so we may better assist you.
2 years ago
from Indiana
Leaked everywhere
This started leaking so badly that it wouldn't hold any of the shampoo in it. Closet floor covered in fossilized bissell shampoo. The brushes are strangely placed so scrubbing a stain is difficult.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr1 year ago
Oh no! Sorry to hear this, Whitney. Please follow these steps to resolve the leaking issue: https://support.bissell.com/app/answers/detail/a_id/3820 Our Consumer Care team is always ready to assist you as well at support.bissell.com.
2 years ago
from Nova Scotia
Works alright but wouldn't purchase again
(This review was collected as part of a promotion.) I find its so heavy and hard on the hands to use. We never use it it's awkward to use with the weight of it. It doesn't pick up much debris. Its good for dust and muddy wet paw prints but again with the weight of the machine, you have to take many breaks even just doing a small area. I'm looking at one of the green machines to use insteaď. Don't waste your money.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr2 years ago
We're sorry you aren't happy with your cleaner, Nettie! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at canada.bissell.com/support.