the ART, a hotel

LikedThe location, the amenities, the room, the attached parking garage, the complementary drinks and snacks, the restaurant was fire 🔥 The immediate area around the hotel was clean and well kept. It was a short walk to the art museum where our event was.

DislikedUpon arrival, it was raining outside, and there was no way to get into the door to the hotel from the parking garage without a key card, so we had to go all the way around in the rain. There is an old intercom there, it did not work. That was pretty disappointing. Secondly, the bathroom wasn’t totally clean. There was a splatter against the wall next to the vanity, one sink wasn’t cleaned out, there was sand and tiny pebbles on the floor. It was very awkward going up to the fourth floor to check in. I’m not exactly sure what that’s all about, but I certainly thought that check-in down where the valet and parking garage entrance would have been more appropriate.

LikedThe room and how it was set up

DislikedThe tub was cracked and the tub stopper was not stopping. The drains in the shower and the tub looked crusty and had a white film on it

LikedThe decoration, the bar/restaurant, great drinks and delicious breakfast menu. The staffing was super friendly and efficient. I highly recommend it and we'll go back soon.

DislikedN/A

LikedThe staff was friendly and accommodating. The restaurant was also delicious and if you wanted something else there was plenty walking distance.

DislikedThere was nothing we didn't like. This was the best hotel experience I had.