LG - 65" Class C8 Series OLED 4K UHD Smart webOS TV
Customers are saying
Customers regard the 65" Class C8 Series OLED 4K UHD Smart webOS TV's picture quality as great and the colors as vivid. They appreciate the price point and easy setup process, as well as the beautiful design and amazing gaming features. However, some customers find the TV to be expensive and are concerned about burn-in and fragility. Additionally, a few customers have expressed dissatisfaction with the remote control and upscaling capabilities.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
- Rated 3 out of 5 stars
Several flaws undercutting what could be a good TV
The good: This TV has exceptional color due to the OLED panel. Out of the box the settings are decent. With some calibration the picture is some of the best. Gaming is decent with 21ms lag, and you'll have a tough time finding a TV that looks this good with lower lag. The interpolated refresh rate is garbage like most televisions, but turning it off looks wonderful. The operating system is decent, but I tend to use my Nvidia Shield 95% of the time for smart features. TV shuts off when I've left it paused for too long, and has logo burn in reduction for either HUD elements in games, or other logos such as news tickers. The bad: This TV has inconsistent grays between 5%-25% gray. Specifically, in the top left corner of my TV the grays vary wildly to the point of being distracting and all I see. During most normal content this isn't an issue, but becomes a glaring problem in darker content like Supernatural, or Blue Planet's Deep Sea episode, or horror games like Alien Isolation or Resident Evil. This was annoying enough for me to exchange it for a new panel. I have not received the new panel and will update the review according to the quality of the next TV. Glare is a much bigger issue on this TV than most, and I ended up having to move a lamp in my living room in order to watch content without annoying glare. I don't get much sunlight during the day, but I imagine the performance would be poor if you have a window behind you. Burn in is always a constant worry, and it's an anxiety that doesn't go away. Having the protection plan alleviates some stress for the first five years, but once I'm on my own, the anxiety will certainly return. The upscaling chip on this TV is nowhere NEAR as good as the processing chips on the Sony TVs. Color gradation is blocky and nowhere near as precise. At a distance it's hardly noticable, but if you're in closer, perhaps for a gaming session, or walking neat the TV, this becomes increasingly apparent. The ugly: As of the writing of this review, it is the day before I am having the new panel arrive. As of tonight, a line of dead pixels that is 2 pixels wide, and 2160 pixels long has developed. Essentially, there is a column of dead pixels in the right quadrant of the TV. I have owned the TV for roughly three weeks to a month. Had I not already been returning this TV for a completely separate issue days prior, I would have had to have used my protection plan to get a new one. Granted, I may have gotten manufacturers support and a refund from LG, but in the course that LG refused, I would be out a $1000. $500 of the protection plan would be consumed for the new TV, and $500 to protect the new TV. This would have been painful and frustrating beyond belief. The conclusion: This TV is gorgeous, and if it fits your budget, there isn't really a whole lot better in it's class. It's pretty good for gaming which is a plus. There are color inaccuracies and quality issues with the panels that need to be addressed and change my ability to strongly recommend this, to recommend with extreme caution depending on the type of consumer and if they typically purchase protection/extended warranties on their devices. If I receive my new panel with better quality, expect my opinion and review to change, however, if the panel is worse, expect my opinions and review to reflect that as well. I should have an update soon. I hope this helps you make an informed purchasing decision.
Posted by Orion
- Rated 5 out of 5 stars
OLED or nothing
Let me start out by saying this, I am so glad I spent the money and bought an OLED tv. It is single handedly the best picture I have seen yet. The picture on the LG 65 C8 OLED is crisp, clear and the colors are brilliant. If you have the extra money available to spend I highly suggest you do. I could go on and on about what you’d like and how many features there are, etc... but I’ll skip that and tell you some of the cons. 1st - Content. Plain and simple. Content just isn’t there, considering cable and satellite companies don’t really broadcast in 1080p yet how long before they can in 4K. 2nd - 8k units are already coming out, with 8k units already being sold I can only see 1 or 2 things happening, a.) 8k fails miserably because it is too soon or b.) 4K is basically skipped over and phased out because 8k is the new standard. I have had an issue with streaming on this unit. It wouldn’t stream anything (Netflix, Amazon) in HD or above quality. The quality was so poor it was unwatchable. After some searching I found out if I put the unit on my 2.4 ghz WiFi rather than my 5ghz connection it worked fine. Go figure that one out. Last I had a “stuck” pixel that occurred about 3 days after my 45 day return time frame. It was barely noticeable but I did see it and called it in. It was a tiny white dot and in dark movies or scenes it was noticeable. Luckily Best Buy geek squad covered it and they were able to replace the panel since I had the protection plan (thank god..). In conclusion I believe the issues I had were rare and were easily corrected. I love this unit and wish I could afford one for every room in the house. I highly recommend spending the extra cash and getting yourself one of these OLED TVs.
Posted by Eric
- Rated 5 out of 5 stars
Beautiful picture and intuitive controls
The picture is great, even using HD only. The 4 k is gorgeous. Controls are very intuitive. Set up easy.
Posted by Larry
