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Description
Stay connected all day with this SIMPLE Mobile Motorola E5 smartphone. The powerful quad-core Qualcomm Adreno processor and 2GB of RAM provide a fast and fluid user experience that lasts all day thanks to the 4000 mAh battery. This SIMPLE Mobile Motorola E5 smartphone features a 8MP camera with phase detection autofocus for clear, beautiful pictures.
Features
Qualcomm Snapdragon 425 processor
Quad-core 1.4GHz processor and 2GB of RAM deliver outstanding overall performance for opening and running applications, flipping through menus, running home screens and more.
Android 8.1 Oreo OS
Rapid operating system keeps you safe and secure on your mobile device.
4G LTE speed
Provides fast Web connection for downloading apps, streaming content and staying connected with social media.
5.7" IPS touch screen
Extra-large screen is matched with a slim body to comfortably fit in your hand. Gorilla Glass 3 resists scratches.
8.0MP rear-facing camera
Produce detailed images thanks to high resolutions. Also includes a front-facing 5.0MP camera for self-portraits and video.
16GB internal memory plus microSD slot
Provides plenty of storage space for your contacts, music, photos, apps and more. Expand storage up to 128GB by adding a microSD card (sold separately).
Use your smartphone as a mobile hotspot
Share your 4G data connection with other compatible wireless devices.*
Listen to music and news with the included FM radio app
Scan for new stations, store your favorites and record audio directly from the radio.
Your fingerprint keeps your phone secure
Hold your finger on the fingerprint sensor to unlock your phone.
Access to Google Play
Browse and download apps, magazines, books, movies, and television programs directly to your phone.
Customers admire the MOTO E5's large screen, affordable price, and good camera quality. Many appreciate its long battery life and ease of use, finding it a great value for the money. Some users, however, point out that the phone's unlocked status may be misleading. The phone's performance and memory also receive positive feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 89 reviews
Pros mentioned:
Price
Rated 3 out of 5 stars
This phone shows as unlocked on the app but isn't
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this phone using BestBuy mobile app, in the app it says it is unlocked despite being a simple-mobile prepaid phone. I had to return it, seems to be an app error. Price is good, the phone is a bit slow.
No, I would not recommend this to a friend
Cons mentioned:
Unlocked
Rated 1 out of 5 stars
False information about the Phone. NO 13mpx Camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 phones because in the description and pics says that is a Unlock phone, and the main camera is a 13Mpx. False info. Rear camera 8mpx and front 5mpx. The phone only can be used by T-Mobile.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Screen size
Rated 4 out of 5 stars
Pretty good budget phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First one quit after few days, the screen went blank white and once turned off did not want to charge and power on. The replacement been doing well so far so must have just been a fluke. Definitely one of the better budget phones, plastic case but nice large bright screen, fast enough four core processor handles Android and it's apps well, and candy bar shape makes it easy to hold in and use with one hand. The one camera on the back takes good pictures but don't expect it to be like S8/S9 or iPhone 8/X quality. A major plus if you travel, it handles pretty much all world cell phone bands and can be set to many different languages in the settings. Motorola, under the wing of Lenovo, has been now making some great phones for all budget levels.
I would recommend this to a friend
Rated 5 out of 5 stars
Good budget phone, Simple Mobile has better plans
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple Mobile has better plans now, be sure to shop them and sign up when a good one is available (my 3gb plan is just $20 plus taxes based on autopay). This particular phone is a back up to my Simple Mobile iPhone SE, which Simple Mobile was closing out a couple of months ago at amazing prices. So this is a review of the Moto E5 5.7" screen version (hence not the cheaper Play or more expensive Plus) based on use on wifi for watching Netflix and reading Kindle, something to keep it busy while it waits in the wings for an admittedly unlikely future iPhone SE issue.
I've liked the Moto series since Google, the then-owner, started rolling out the G series. "G" meant pretty clean, stock, Android, and security updates, often one version update too.
The Moto E series is the dirt-cheap alternative to the more mid-grade G series. Keep in mind that both the E and G series are divided into lower, mid, and upper tier models. The G is mainly distinguished by 1080p screens and the E series by 720p screens, though on a sub-6" phone it's hard to see the difference.
This E5 is the mid-grade E5 model - other prepaid carriers (like Verizon) offer the "lower-grade" Play edition which is only 5.2". We hardly see the "Plus" edition with a 6" screen in this country, never on blow-out prepaid sales.
Keep in mind that Motorola has shifted from 16*9 aspect ratio (typical modern wide-screen / Game of Thrones tv shape) to an 18*9 aspect ratio (typical Star Wars wide screen shape) so the 5.7" screen on this Moto E5 doesn't have as many square inches of screen real estate as you may think, vs a 5.2" conventional (outgoing) phone screen. One online reviewer compared the lines of text he could read - at the same text size - on a "smaller" old-skool phone to the new-fangled tall 'n' thin phones like this, and found the new supposedly "larger" screen phone only added one extra line of text. In other words, old-skool phones "letter box" Star Wars(darken the top and bottom of the screen when held sideways) while new-school phones have black bands (book ends?) on each end of the HDTV Game of Thrones episode.
All the G's and E's I've had, have had great screens and weak cameras. This is no exception, just read the online reviews for details and sample pictures. Don't worry, your kid will love the high resolution selfies it takes. That part is good.
This is carrier locked with the right to unlock after continuous service for one year. But it's really optimized for T-Mobile No Verizon or Sprint and so-so AT&T compatibility.
This is good for Netflix, in fact great on a flight due to the long battery life (it has a bigger than average battery, and it's only pushing 720p worth of pixels).The stock Display setting in Settings is for a jazzed up vibrant color, but there is an alternative Natural setting I liked better.
Better still, go into Settings, About Phone, tap on Build Number for 7 times to enter Developer Mode, and then go into Developer Options and switch to sRGB for your color palette. Now, I have to wonder how they squeezed this quality screen into a budget phone. It rocks for Netflix - well, rocks for a phone, it's not a tablet and not an iPad either. You should definitely be happy with YouTube full screen, held sideways. And the speaker (mono) directs sound to the front, where it belongs, not to the side or rear.
In Developer Settings, you can also choose the optimal codec for Bluetooth stereo such as AptX and AAC. Just be sure your earbuds or headphones support the codec, otherwise you'll have to re-set this setting. SBC works with everything, but sounds terrible.
Finally, be patient while the phone updates it's software. It tries to do things in the background so you can start using the phone right away, but that makes the phone feel slower than it actually is after all the updates. Once I had "forced" mine to do all the updates, app loading and switching, animations, etc. were all very "zippy".
The easy way to handle updates is to give the phone a day, just turned on, on the charger, and swipe down from the top of the screen and occasionally tell it yes, update my apps, yes, install the Android 8.1 update (and restart the phone).
Here's how to force it to go through the background update process more quickly:
First, go to Play Store, hit the hamburger menu upper left hand corner and scroll down to Settings then scroll down to Play Store version and tap to force it to check for updates (it will find an important security and features update).
Second, go to My Apps (also a drop down item in the hamburger menu) and tap on it and tell the phone to update all apps (it might already be doing so automatically - check, in about an hour, to make sure no apps got forgotten by the updater). You can do this while the phone is working in the background to finish the First step.
Third, AFTER all apps are updated, drop down the notifications window shade (swipe down from top of screen) and authorize the phone to install the Android 8.1 update. The phone will restart to install this operating system update. You might find a notice a few hours later (or a few minutes later) that there is another Android 8.1 update. Click to authorize that one too.
Needless to say, do this on wifi not your data plan. I think it's probably a good idea to install the SIM only after the initial wave of updates. In the future, updates won't be so overwhelming. They will be automatic and virtually unnoticed. It's just the first wave where there's a lot of catching up to do, since the phone left the factory.
If you take these steps, I think you will be very happy with the zippiness of the user interface. This isn't a gamer's phone, but it is a very competent phone. Only FaceBook will make it work hard, in terms of apps. And, oh yeah, "loaded to the gills" pages like USA Today.
I would recommend this to a friend
Rated 5 out of 5 stars
Reasonably Value-Priced Low-End Smartphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this phone on Black Friday for half price. Not the latest-and-greatest, but for an entry-level phone it has fairly adequate features. The screen resolution and cameras are not great but satisfactory for the price. The best feature is that it's preloaded with the Oreo Android OS. There are only three noticeable drawbacks compared with my previous phone, (1) no notification LED, (2) notifications for Gmail are erratic and inconsistent no matter what known countermeasures/fixes tried, and (3) the phone is locked to Simple Mobile and unusable with other carriers. Also, dislike the 30-day payment plans with Simple Mobile--so top-up is not fixed on the same day each month like I'd with Virgin Mobile. However, for the $50 paid, I could live with these issues. Satisfied so far, and would recommend the phone if it's on sale.
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
Excellent phone for a steal of a price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is worth way more than the asking price! It has a huge screen, top notch camera and 16gb expandable with a micro sd card (sold separately). I have always been a fan of Motorola, and this purchase did not disappoint!
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Good phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to operate, fits in hand, good looking, enough space for apps
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
this will Save your money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great phone i got mine black Friday online. Exceeded my expectations. Has all the bells and whistles to get ya out of bed and into the store to get one
A:Buy it on HSN!!!!! I got mine there for under $50!! Brand new not used or reconditioned. It came with a Tracfone 'deal' of 1,500mins./1,500 texts/1.5gig of data, all for $49. already plus a case. and a bunch of extra things. Even if you use up all that time and texts, I THINK you can use it with other cell phone providers. If not, you have the phone and all that time/text and data time, for $50! It is a pre-paid phone. I assume you want that kind. As I did/do.
I THINK this one sells for $100+ on Best Buy?? And all the other sites I have seen it at, so why not get it on HSN? This is my very first 'smartphone' in my life, and it is great, and frankly with such a huge display, and all the verbal commands it allows you to use, it is very easy to use.
The only downside so far, is that the battery does not last long if you USE it a lot during the day. I am told that it should last a lot longer. But the little 'talking' I actually do, it lasts long enough for me. For texting and taking pictures, with no flash, (that uses battery life), and using the other apps. it lasts long enough. I usually have to charge it every other day, at night. I do not leave it on 24/7 like 99% of people. I HATE to see these things glued to a persons head!! And I do not need a call at 3am. That is always bad news:) ! Hope this helps whoever asked this question, and others.
A:Hi Bear88, I appreciate you like this phone. This phone is locked to a specific carrier and may not work with your preferred carrier. It would be best to get the unlocked version to make sure this phone will work with your carrier. -Jess
A:Hi kwadeo,
Thanks for reaching out. This phone is compatible with Simple Mobile only. It would be best for you to get the unlocked version on the same website. Please refer to this links for the unlocked version.
https://www.bestbuy.com/site/motorola-moto-e5-play-with-16gb-memory-cell-phone-unlocked-black/6291837.p?skuId=6291837
https://www.bestbuy.com/site/motorola-moto-e5-plus-with-32gb-memory-cell-phone-unlocked-black/6308380.p?skuId=6308380
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:Hi sue08,
Thanks for reaching out. This phone is compatible only for Simple Mobile. It is best for you to get the Verizon Version on the same website.
In case you need help, Please email us at [email protected] to further assist you.
- Frank
A:Yes, it does the phone is from simple mobile, which means it uses the towers of T-Mobile. Mint mobile is also part of T-Mobile as well. So the answer is yes.