Publix 4+

Update: Thank you for bringing back the Coupon On/Off button on the List function! Maybe some of the other issues will get fixed soon, too. Hoping!

I’ve used the app for quite a while, but never the list function. I used Grocery IQ, which was the best when it existed. I started using the Publix list function a few months ago. It has some bugs, like the produce, deli and bakery are always at the bottom of the list even though they are the first section of every store I shop and there is no way to reorder the aisles myself. Also when adding items to the list there is no indication after you type the item that it has been added, so I often add the same item multiple times. Just a blink or something please. But the WORST, is a recent update that has taken away the button to filter out digital coupons. There are many, many more coupons on my list than items I actually need to purchase so I have to scroll and scroll to find what I need to buy, and several times have missed items. PLEASE bring back this function.

Thank you for taking the time to update your review! We are sorry to hear things aren’t running smoothly on the app. We are aware of the issue and our development team is actively working on a resolution. Thank you for shopping at Publix! -Kaitlynn

Edit: In this most recent update, I went to the bottom of my shopping list and clicked Remove All to remove my checked shopping items. After I did this, I went to both History and Favorites, and all of the items here appear to have been removed. This is a big negative since I often base my list on what is in my history or favorites. Big bug to fix in this update.

Old: Love the app, it’s so easy to make a list. I have noticed that when I search for an item, the search results sometimes repeat themselves, and if I click add to list, it might add it more than once. I can just remove it in the list view though. I really love that it has the aisles that the product is in, and it would still be even more helpful if, like the Target app, there was a floor plan of each store with aisle numbers and product location included. The pay feature is great, I used it for the first time today. Keep up the great work.

Hello. Thank you for sharing this update with us. We would like to investigate this issue further. Please contact our Customer Care team at 1-800-242-1227 or publix.com/contact with the email address associated with your Publix account. -Allison

This app helps in some ways. You can pay with it, and the information given about their specials is generally accurate.

That being said, it has its faults. For one, it doesn’t usually give the prices. It would be easier to sit down and make a list if I had the information I needed. It also isn’t a very good organizational tool. If I make a list on it, some items on the list aren’t where they are supposed to be. It could tell you if they are out of something you need but it doesn’t. It also doesn’t route you through the store properly. Instead of making one trip through the store, the order of the list doubles you back to the 1st isle after you’ve been through the store. The only thing I want to double back for is frozen foods.

My answer to both of these issues was to put my list on a spreadsheet I can sort by store. Since the app doesn’t list the prices I just start at generally lower priced stores and shop Publix last. No one store has everything you need these days anyway. Publix is one of the many companies that follows the cookie cutter format. They are all over the southeast, but make little effort to accommodate the needs of specific areas.

Hey Carey. Thank you for taking the time to share this review with us. User feedback helps us make improvements to the app. We will share your suggestions with our developers. -Gabby