We Price Match

You can claim a refund for the difference if you find your reservation cheaper on another website.

Just remember to contact us after booking and at least 24 hours before your check-in date. You'll have to give us the link to the other offer and it needs to be online and available when we check.

We Price Match Checklist

  • The other offer has to be for the same property and accommodation type.
  • The other offer needs to have the same check-in and check-out dates.
  • The other offer must have the same cancellation policy and conditions.

When can you not make a claim?

  • If the other offer is on a website that doesn’t reveal the property or accommodation type you’ll be staying in until after booking.
  • If the other offer is part of a loyalty or rewards program. We define this type of other offer as any situation where a customer gets a reduced price from a property or other website as a reward for repeat business, logging in, entering a coupon code, referring other customers, or performing any other action that then changes the initially shown price.
  • If your current Booking.com booking is a Partner offer (i.e. an offer that's labeled as "Partner Offer" on our platform and made available by Booking.com partner companies) or if you're comparing the other offer with one of these Partner Offers on our platform.

Found your booking cheaper somewhere else?

  • Look for Found this room cheaper somewhere else? on your confirmation page or in View all bookings.
  • No account? Log in with your booking number and PIN.
  • You can also contact our Customer Care team.