Looking for mobile services in Japan?

Visit a SoftBank shop. We look forward to helping you.
Please check the information below before visiting the shop.

Find shops with English-speaking crew

We have direct shops with English-speaking crew.

Mobile service sign up requirements

Requirements that you need when you subscribe to the service or purchase the device.

See our multilingual catalogs

We have(digital)catalogs available in English, Chinese, Spanish, Korean, Vietnamese, and Portuguese.

Need help?

If you have any questions, please contact our customer support.We provide support in English.

Products

Special

US Military in Japan

SoftBank, Cell Phone provider, having exclusive benefits for US military customers in Japan.

Service for Traveler

At SoftBank, we provide services available for customers visiting Japan!

Shops with English-speaking crew

Would you like to find out more? Visit our nearest SoftBank shop staffed with multilingual crew to help you purchase the device or sign up for the mobile service plan that suits you.

Please make a shop visit reservation in advance.
Customer service over video call is also available.

My SoftBank

Change your price plan or view your bill

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