Ideally set in the centre of Puebla, Banyan Tree Puebla features air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness centre. With a garden, the property also has a terrace, as well as a restaurant. Private parking is available on site. All rooms at the hotel are fitted with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. The rooms come with a coffee machine, while selected rooms also feature a balcony and others also feature city views. The units will provide guests with a minibar. Languages spoken at the 24-hour front desk include English and Spanish. Popular points of interest near Banyan Tree Puebla include Puebla Convention Centre, Biblioteca Palafoxiana and Ignacio Zaragoza Stadium. The nearest airport is Hermanos Serdán International, 25 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.1

Breakfast info

Continental, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.4
Location
9.1
Free WiFi
8.5
High score for Puebla
Select topics to read reviews:

See what guests loved the most:

  • Hugh
    United Kingdom United Kingdom
    Lovely hotel to stay whilst in beautiful and friendly Puebla. Highly recommended.
  • T
    Tory
    United States United States
    Everything was excellent, the staff was so pleasant, respectful and very accommodating. All STAFF DESERVE A RAISE !!!
  • S
    Sukhvir
    United States United States
    The breakfast was good, however they charged us for our son. Even though we put 3 people in the reservation. The location was very close to everything, but the traffic was bothersome. The lobby was on a street, a public one. We could hear honking...

Hotel surroundings

Restaurants
3 restaurants on site

  • Pasquinel
    • Cuisine
      European
    • Open for
      Breakfast
    • Ambiance
      Traditional
  • Cello Cucina Italiana
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
    • Ambiance
      Family friendly • Romantic

Facilities of Banyan Tree Puebla
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor fireplace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$11 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Private entrance
  • Packed lunches
  • Chapel/shrine
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Banyan Tree Puebla takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 year are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Banyan Tree Puebla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.

Please inform Banyan Tree Puebla in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Banyan Tree Puebla

  • Check-in at Banyan Tree Puebla is from 15:00, and check-out is until 12:00.

  • Banyan Tree Puebla has 3 restaurants:

    • Cello Cucina Italiana
    • Pasquinel
    • Saffron

  • Room options at Banyan Tree Puebla include:

    • Double
    • Suite

  • Yes, Banyan Tree Puebla is popular with guests booking family stays.

  • Guests staying at Banyan Tree Puebla can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • Banyan Tree Puebla offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Golf course (within 3 km)
    • Happy hour
    • Cooking class
    • Personal trainer
    • Swimming Pool
    • Tour or class about local culture
    • Beauty Services
    • Walking tours
    • Facial treatments
    • Waxing services
    • Make up services
    • Manicure
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Banyan Tree Puebla is 0.7 miles from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Banyan Tree Puebla may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.