Candyfleece is taking a short break
Reviews
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Vicki on Feb 17, 2024
5 out of 5 starsBeautiful quality item and even more precious in person ❤️ I highly recommend purchasing from this shop. Meticulously made items packed well and very nice artist. Thank you very much for including the red rose 🌹!! She looks adorable holding her heart with the red rose at her feet. I just LOVE her!!!
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Gill on Oct 23, 2023
5 out of 5 starsI am absolutely thrilled with my ratty’s new Halloween outfit. He has been transformed into the most amazing witch and I will be leaving this on him all year round. The attention to detail is amazing and the packaging when it arrived was absolutely exquisite. Thank you so much!
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baby4340 on Sep 5, 2023
5 out of 5 starsThese dresses are DARLING! Can't wait to try them on my mice!
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Patsy on Apr 6, 2023
5 out of 5 starsJust received my new rabbit. Beautiful shading of gray for the rabbit’s fur coat. Such a sweet face full of expression. Requested an add on of the soft yellow shrug with matching bow headband. Such gorgeous intricate stitches to the pattern. She is holding a lovely daffodil crocheted bloom. White petals with a pretty shade of yellow throat. It is accented with a delicate pearl in the center of the flower. I have several of Dina’s creations. Each one is a true treasure created with talent and lots of love.
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Chris on Feb 28, 2023
5 out of 5 starsDina, Hello. My kitten looks like a wisp of a cloud; I adore him. He seems ready to toss his big catch into the sea. Thank you for the extra surprise you send me each time. Best, Chris
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KRISTINE on Nov 20, 2022
5 out of 5 starsLove my little guy. Can't wait to set him up next to my girl Valentine. Hope they hit it off. Quality is as always outstanding. Very unique decoration that you can change and fix however you would like. Thanks!
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Chris on Jul 4, 2022
5 out of 5 starsDina's kitty(s) are my favorite. Whimsical and understated elegance. Thank you.
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Chris on Jul 4, 2022
5 out of 5 starsCraftsman extraordinaire is Dina whose work is whimsical and understated elegance. Items packaged with care. Thank you.
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Melissa on Jun 10, 2022
5 out of 5 starsI purchased this gorgeous cat as a present for my Mum. I had ordered another item from this seller previously and was again delighted with my order. The cat herself is so gorgeous, with such a sweet expression and a delicate dress. The order was packaged with care and arrived in perfect condition. I cannot speak highly enough of the quality of this seller's creations. My Mum was truly delighted with her gift. I'm certain this will not be my last time ordering from this seller.
Updates
Candyfleece. Happy moments that last...
Shop members
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Dina D.
Owner, Maker, Designer, Curator
Shop policies
You are in the right place!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
I send my creations with 1st class service when within the UK mainland.
To all other destinations the delivery times vary depending on where you are. Once your item has been shipped I will let you know about expected delivery dates/tracking numbers. Normally an international delivery takes around 6-25 working days (for Europe/USA).
Candyfleece is not responsible for duty or custom fees for international shipping. These charges come from your country during importation of your package.
Please note: I will not mark your package as 'gift' when sending internationally, as this would be illegal for both of us.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect.
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It.
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services, i.e. Royal Mail so that they can deliver your parcel to you.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (for my tax records).
Transfers of Personal Information Outside the EU.
I may store and process your information through third-party hosting services in the EU, US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I will seek to rely on Privacy Shield certified methods as the legal basis for the transfer.
Your Rights.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me.
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Conversations. Alternately, you may mail me at dina [!at] candyfleece.com.
If a customer contacts me to access, correct or delete personal information held by Etsy, I may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.
More information
Frequently asked questions
100% Satisfaction Guaranteed
I take special care to portray my creations in the shop as accurately as possible using photography and descriptions to avoid any possible disappointment or misunderstanding. It is my belief that you must be 100% satisfied with any item you ever order from Candyfleece. If not, just return your purchase and I'll promptly send you a full refund or exchange - whichever you prefer.
When do you launch new designs?
I release new collections once or twice a year with a private VIP launch one day early before opening these to the public. I also reserve special offers for my VIPs only.
How can I become a VIP?
Join VIPs and claim your instant discount code here (copy/paste the link into your browser to activate it):
http://eepurl.com/cDZAKb