iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray
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Description
Features
POWERFUL PERFORMANCE AND POWERFUL PICK-UP
Power-Lifting Suction delivers 5X the air power* for improved pick-up performance.
IT WON'T STOP TILL THE JOB IS DONE
Intelligently maps & cleans an entire level of your home. Patented iAdapt® technology with vSLAM® navigation actively captures thous&s of precise measurements each millisecond to optimize coverage.
NAVIGATES IN NEAT ROWS
Purposefully & logically cleans in neat rows & uses floor tracking sensors to navigate your home.
IDEAL FOR HOMES WITH PETS
Unique Dual Multi-Surface Rubber Brushes don't get tangled with pet hair. Brushes adjust & flex to stay in constant contact with carpets & hard floors. High-Efficiency Filter traps 99% of cat & dog allergens.
LEARNS YOUR LIFE LISTENS TO YOUR VOICE
Learns your cleaning habits to offer up personalized schedules, while Google Assistant & Alexa allow you to start cleaning with just the sound of your voice. Will even suggest an extra clean when your area’s pollen count is high or during pet shedding season.
SENSES AND ELIMINATES DIRT
Dirt Detect™ Sensors alert your robot about dirtier areas of your home, like high-traffic spots, & cleans them more thoroughly.
THE DREAM TEAM OF CLEAN
With Imprint® Link, when the Roomba® 960 finishes vacuuming, it automatically tells Braava jet® m6 to start mopping.
PICKS UP RIGHT WHERE IT LEFT OFF
Doesn’t skip a beat, or a mess. When its running low on battery it recharges & resumes, ensuring a complete clean.
What's Included
Documentation Package
Dual Mode Virtual Wall® Barrier (2 AA Batteries included)
Extra AeroForce® High-Efficiency Filter
Home Base® Charging Station
North American Line Cord
Owner’s Guide
Roomba® Roomba® 960 Wi-Fi® Connected Robot Vacuum
Key Specs
- Cleaning Path Width7 inches
- PetYes
- Vacuum TypeRobotic vacuums
- Bin Capacity0.158 gallons
- Product Weight8.6 pounds
- BaglessYes
- Compatible Floor TypeAll floors
- Amperage1.8 amperes
- Corded/CordlessCordless
- Wattage26 watts
- Wet And Dry UsageNo
- Filter TypeReplaceable
- HypoallergenicNo
- Multi SurfaceYes
- Washable FilterNo
- Attachments IncludedNo
- Scheduling Presets7
- Maximum Runtime75 minutes
- Works WithAmazon Alexa, Google Assistant
General
- Product NameRoomba 960 Wi-Fi Connected Robot Vacuum
- BrandiRobot
- Model NumberR960020
Dimension
- Product Height3.6 inches
- Product Length13.8 inches
- Product Width13.8 inches
Feature
- Connectivity TechnologyWi-Fi
- Cliff SensorYes
- BaglessYes
- Amperage1.8 amperes
- Wattage26 watts
- Wet And Dry UsageNo
- Filter TypeReplaceable
- Voltage14.4 volts
- MopNo
- Protective BumpersYes
- Remote ControlNo
Performance
- Adjustable SuctionNo
- Edge CleaningYes
- Programmable Cleaning IntervalsYes
Power
- Self-ChargingYes
- Charger IncludedYes
- Battery Capacity1800 milliampere hours
Warranty
- Manufacturer's Warranty - Parts1 Year
- Manufacturer's Warranty - Labor1 Year
Compatibility
- Works WithAmazon Alexa, Google Assistant
Other
- UPC885155010506
Customer reviews
Rating 4.5 out of 5 stars with 3416 reviews
(3,416 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Mapping
Rated 5 out of 5 stars
Amazing little vacuum.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This thing far exceeded my expectations. The mapping is awesome. It did my entire first floor of a large home and didn't miss a spot. It goes in nice neat straight lines and really seems to know exactly where it is going. It is like a little autonomous vehicle running around my house. I bought this over the i3 since it supposedly has a larger dust bin (600ml vs i3's 300ml) and I did't want to spend the extra money on the automatic dirt disposal system and have to buy Roomba bags all the time. This one also includes the IR virtual wall, which the i3 doesn't ($50 item). If you want the option to pick and choose individual rooms, you have to upgrade to the i7 or higher end models. I have only had mine for a week, but very impressive. I just ordered a second one on sale to leave on my second floor. I love how it goes under the beds and dressers. I would have bought one for the basement too, but the wife looked at me like I was crazy. lol The only bad thing about it is that it needs some light for the mapping, so either lights need to be on or use during the day. The i3 doesn't need light, but I still think this is a better value. It also gets stuck on our small bathroom rugs, so I just set them on the tub before vacuuming or use the IR sensor so it skips the bathroom. The i3 is supposed to have more suction, but there is not a lot of reviews since it was just released. The 960 is no longer going to be produced, since the i3 is the cheaper replacement. I did a lot of research on this before purchasing. You can't argue with all the positive reviews. I hope my review helps :)
I would recommend this to a friend - Pros mentioned:Cleans well
Rated 5 out of 5 stars
Completely different experience!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I'm talking about. This is the future where robot vacuum like this is going to make your life easier. I have a very packed one bed apartment so it's a bit challenging for the irobot to get around and get the job done, but it gets it done in around one and half hours to two hours. At the end of each cleaning cycle you just have to clean out it's bin and also clean the rollers for any hairs that gets stuck in between. You can schedule to run how many times a week you want it to run and when to run through the mobile app. At the end it's a very helpful bot which cut down a major responsibility of mine. But I am scared for that day when it runs over me and will join forces with other irobots to dominate human race, must save Sarah Connor......just kidding
I would recommend this to a friend Rated 5 out of 5 stars
Happy with the cleaning results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba 960 has been cleaning the bottom floor of my house nearly daily since late July. So far I’m very satisfied with the job it’s doing. My wife was skeptical about the value of the robot, but once she saw how much dust and dirt it was picking up from a floor that appeared to be clean, she now uses it daily. We have a dog who sleeps inside the house in a crate and the Roomba has kept the pet dander to a minimum. This has helped a lot with my wife’s allergies as she is allergic to pet dander. Couple of notes from my use - Battery lasts just long enough to complete a cycle through my bottom floor (see picture) - After each cycle I empty the dust bin, remove the filter, rollers, clean all sensors and blow off dust from the robot using a dataVac electronics blower. This takes me about 3-5 minutes as I’ve got my routine down. I usually do this after getting home from work since Roomba runs during the day - I put my couch up on blocks to ensure the entire bottom floor is accessible by the bot. This was the dirtiest place in our house until we started using the Roomba. - 42 completes cycles and the Roomba has found the base station every time - Dust bin full sensor is very delicate regardless of my maintenance routine so I turned on the option to force the Roomba to finish a cleaning cycle regardless of the bin. - After setup on WiFi I can’t seem to get the app to connect until I get off WiFi and onto the cell network then the app runs just fine. I imagine it’s an issue with my router but I haven’t taken the time to trouble shoot why the app is getting blocked - I’ve ran the bot on carpet upstairs a few times and it did a great job, I may get a second bot to clean upstairs. I’ve owned the BotVac connected before and I remember it had issues getting stuck and finding its base station. I don’t know if the new model is any better, but I don’t think I’ll find out because I’m happy with the Roomba. I’m pretty sure the Roomba 980 has the more powerful carpet mode so that will most likely be my next purchase so it can clean the upstairs. The price is a lot considering vacuuming can be done by hand for a lot less, but this Roomba can clean places I can’t and it does the work while I focus on things I need to get done around the house. The extra time saved makes it worth it.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Best Purchase EVER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before deciding on buying the Roomba 960. iRobot sells parts for it's units so they are repairable if needed. The comparisons I read also gave it high marks on suction and pickup. While it isn't the quietest on the market it is no where near the noise a traditional upright vacuum makes! Then the WiFi connectivity, mapping, self-charging & resume, Google Assistant compatibility and grid pattern features all had me sold. I had to attempt to set up the WiFi feature 3 times, even moving it near the router, before it worked but no problems once it's done. I love my 'Little Honey' so much, I'm going to get him a friend to do the mopping!
I would recommend this to a friend Rated 5 out of 5 stars
Exceeded our expecations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A family member got a less expensive, off-brand robot vacuum, which was tempting, but with two German Shepherds, we knew we needed something that could keep up. As they say, German Shepherds shed twice a year for six months. This model of Roomba has exceeded our expectations. We set it up — with ease — just a couple of hours after the entire house was vacuumed with a Dyson Ball Animal vacuum. As the Roomba passed through the house, it passed under dog beds and brushed along baseboards, sweeping and sucking up dog hair, dust, and fluffy fuzz from who knows what. Our already-vacuumed 2204 sq ft house* filled up the Roomba bin three times on the first run. We were shocked — and thrilled! Check out the photo, attached. *About 900 sq ft of carpet with the rest being hard surfaces, all of which we vacuum The things its done that have pleasantly surprised us most: -Incredible "cliff" edge detection has prevented it from falling into the one room that's sunken down in our house (about 4"). -It's 100% mindful of the boundary device that's included with the Roomba, which we placed in the kitchen to keep it away from our breakfast table and the dogs' bowls (and towels that catch water bowl dribbles). -It gracefully crosses from carpet to luxury vinyl tile to throw rugs without getting stuck or just turning around. -It picks up random pieces of Feline Pine (cat litter) that sometimes makes it way out of the litter box. -It picked up a baffling amount of dog hair, and no doubt dust, from under beds and other places that don't get attention every time we vacuum. There have been only a few mediocre moments. The Roomba didn't have enough charge to get back to home base twice in the past three weeks. One time it got caught up a drawstring to a small bag (it got wrapped around one of the wheels). It's so nice to be able to have clean floors most of the time, instead of fretting every time a guest, neighbor, or family member come by on short notice. We're sure it's helped with allergies and whole-house freshness, too. It is definitely proving itself worth the investment.
I would recommend this to a friend- Pros mentioned:Cleans wellCons mentioned:Battery life, Stuck
Rated 2 out of 5 stars
Expected Better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this thinking it would outperform the 805 I've had for three years. I had another Roomba before that I was happy with but gave away when I moved. The 805 cleans fine but is prone to get stuck from time to time in hard-to-find places. I've said "where's Roomba?" to myself once too often! Well, "where's Roomba?" is preferable to the statements I've made about the 960 (AKA Ethel) and all of its troubles. It does crash into things more gently than the 805 but, for Ethel at least, that's the only benefit. It's only had one good cleaning day in the past month. The pictures show some of the issues, but here are the highlights: It has one problem or another more days than not. I've had to take it apart for cleaning twice already because error messages erroneously say the bin is full when it's empty. The battery doesn't last. It ends up taking all day to clean the entire area (& charge in between), that is provided it doesn't have another problem before it finishes. I ran the 805 weekdays and I run this one daily but the floor isn't as clean. I have cement floors and am always barefoot in the house. With the 805 I rarely felt anything on the floor, now I feel stuff left behind after cleaning frequently. I still have time to return and probably will if they will take it back without the original box. Maybe I just got a bad one?
No, I would not recommend this to a friend Rated 5 out of 5 stars
LOVE IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing these for years and being skeptical, I finally bought this to replace a Dyson upright that died painfully in my front yard. Backstory: We vacuumed the entire upper level of our home with the Dyson upright. When we lifted it by the handle, due to the way it's over-engineered, the weight of the vacuum made the frame flex, which ejected the canister at the top of our stairs. It then tumbled down and about 4 stairs from the bottom, it exploded in a cloud of dust and dog hair. At that point, I was at my wits end with Dyson products (useless attachments, dead batteries, inop functionality, etc). As the smoke settled and my blood temp reduced to slightly below a boil, I took the Dyson and sent it on it's way. 9 pieces later, it was in the trash. I used another Dyson to clean up the previous Dyson's death mess then began my vacuum search. Onto the Roomba. I decided to just do it. So glad I did. I had no idea this thing was so awesome! We have 3 dogs (1 lab, 2 german short hairs) and some cat that hangs around for free food. 2 hours after I cleaned with my other Dyson, I turned the Roomba loose for the first time and WOW it picked up so much hair, dirt, and dust that I felt ashamed of my previous work. See attached pic. No, it didn't pick up the Sbux cup, that's just for reference, which is a "grande". If you're on the fence, just buy it. The waste bin doesn't hold much but enough to fill that cup! Quality is good, noise level isn't bad - I still work and take calls while it's running. If you have pets, don't schedule it to run in the middle of the night as the beeps and running noise will set off your dog alarms. I use it on hardwood floors, area rugs, and a cow hide. It does great on all the surfaces it's traversed thus far.
I would recommend this to a friendRated 3 out of 5 stars
Not That Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary: The Roomba 960 is not as advanced as the marketing suggests. The hardware is upgraded, but the core navigation firmware still feels old. Pros: - The app is convenient. - The waste bin is easy to empty. - The rollers are surprisingly good at picking up debris like cat litter. Cons: - The "visual guidance system" is not very smart. It is constantly ramming into my furniture. - The device has trouble finding its way to the charging station in a 2 bedroom apartment. - It does not provide a way to manually remote control the unit like previous generations. - It gets stuck under and on top of furniture a lot. It is really good at climbing onto things, but it can get stuck on a 1" table or chair stand.
No, I would not recommend this to a friend
Q: QuestionWe’re do I have my robot vacuum repaired
Asked by Anonymous.
- A:Answer Can bring it in to get it fixed
Answered by Anonymous
Q: QuestionI have a two-story house. Can I switch from downstairs to upstairs? Does it remember the patterns for each floor?
Asked by Tommy.
- A:Answer I have a two-floor house as well and every couple days I'll take my Roomba upstairs to clean and it has no trouble going back and forth. I would recommend taking the docking station with you when you change floors since when it's battery gets low it will try to return to its docking station.
Answered by Stilana
Q: QuestionHow does it do with rugs that have fringe?
Asked by Rosie.
- A:Answer How does the IRobot 960 do with fringe carpets?
Answered by Gracie
Q: QuestionDoes the Roomba does a good job in the corners?. My dog hair gets on the corners of the room all the time and wonder if the hair will be vacuumed well.
Asked by Silvia.
- A:Answer This thing works great but it does not get all the way in the corners. It has a side brush yes but this is a round vacuum on a square corner.
Answered by John
Q: QuestionWe have vinyl laminate flooring thorough out our house and we we told not to use the beater brush with the vacuum on the floors so could we use the iRobot on these floors? Please advise.
Asked by VeganGal.
- A:Answer I have the same flooring in my kitchen and bathroom and this vacuum cleans those floors flawlessly and without damage. It even gets into the corners.
Answered by Wileycoyote
Q: QuestionI have 2 dogs and 2 cats. Which iroomba would be best to clean my 1200 square foot apartment?
Asked by MercyMe.
- A:Answer The Roomba 960 has done a great job on my hardwood floors and ceramic tile. I have 2 dogs and one is long haired German Shepherd that sheds all the time. My Roomba has done a great job keeping the floors clean.
Answered by Chris
Q: QuestionOur house has wooden transition strips that go from tile to wood to carpet etc.They are pretty thick. I was wondering if this would go over them or not. This is my only draw back about purchasing one.
Asked by Ontheedge.
- A:Answer They go over it pretty well. I have the same around my house and had no difficulty going over it. I really love it and planing to buy a second one for my second floor. I currently have one in the main floor and it goes from carpet, tile, rugs, mats, and wooded floor. It was well spent money.
Answered by Andres
Q: QuestionAre there disposable filters to replace frequently! How does this model handle extension cords it might come in contact with?
Asked by MayKnoy.
- A:Answer I usually take a toothbrush and clean off the filter , then run it under water . Let the filter dry completely before reusing. I used the extra filter that comes with it while the one is drying . Just clean and alternate them out .
Answered by Suzie