A Google user
I just installed this app and for the second item I scanned, the nutrition information in the app is incorrect for Great Value Dry Roasted & Salted Peanuts seasoned with sea salt. For example, the app is showing an incorrect product image, nutrients that are not on the product label like vitamin E, and the app is showing incorrect values for several nutrients when compared to the label, like amount of carbs, sugar, and magnesium.
2 people found this review helpful
Hi Angela! We are really sorry for the incorrect product information and appreciate you bringing this issue to our attention. Check your email; we sent you a follow-up and hope we can chat further about this. Thanks for your feedback!
A Google user
Im allergic to pork, there's not a specific setting for pork, so I just set it to avoid meat altogether. I also set my dietary needs as vegetarian. I scanned several items in the grocery store that were not vegetarian to see how it worked, things like chicken broth, beef stock, and gelatine. They all came up as good matches! Do not trust this app!
6 people found this review helpful
Innit Inc
September 24, 2019
We apologize for the inconvenience, this should not be happening and may be a bug. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at support@shopwell.com so that we can resolve this for you!
A Google user
Downloaded this app to help make purchasing allergen free food for my baby easier. It claims to be able to warn you about allergens quickly and easily with an intuitive scanning feature....but it's wrong more often than it's right. I can scan something that's clearly labeled "dairy free", and this app will say it contains dairy. It even makes recommendations that clearly contain milk, like cheese puffs! Honestly, it seems like it simply recommends bougie brands and nothing else.
3 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you; please contact us at support@shopwell.com so that we can resolve the issues you are experiencing. Thank you!