Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Pollux (Zermatt)

Hotel Pollux (Zermatt)
Hotel Pollux (Zermatt)
Hotel Pollux (Zermatt)
Hotel Pollux (Zermatt)
Hotel Pollux (Zermatt)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Pollux (Zermatt)

  • Free WiFi
  • Domestic landline phone calls
  • Free use of the sauna
  • Personal shuttle service to next railway station
  • 1 x green fee
  • Free use of an internet terminal
  • Personal shuttle service from next railway station

Important information

Style of hotel and ambience

Look forward to an unforgettable holiday in the family-operated Hotel Pollux. The rooms, furnished in an alpine style, radiate a special charm with their combination of modern and rustic elements. After a pleasurable meal in the romantic restaurant, spend a cosy evening by the fireplace in the bar.

Location of the hotel

This hotel in the heart of Zermatt awaits your visit. Aside from boutiques and sports shops, there are numerous restaurants and bars on the surrounding streets. The Matterhorn Museum offers interesting insight into the history of Zermatt. Both summer and winter athletes get their entire money's worth in the breathtaking alpine world that surrounds the village.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Pollux (Zermatt):

American Express Mastercard Visa Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 CHF
  • WiFi with internet access in lobby Price/Day 0,00 CHF
  • Public internet terminal: Price/Hours: 0,00 CHF
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Fire alarm
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Smoke detectors in all rooms
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Hallways equipped with fire exstinguishers
  • Emergency backup generators
  • Sauna: Price 0,00 CHF
  • Solarium: Price 0,00 CHF
  • Turkish bath: Price 0,00 CHF
  • Whirlpool: Price 0,00 CHF
  • Breakfast: 07:00 - 10:30
  • Vegetarian food available
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant(s): 2
    09:00 - 23:59

Room facilities

  • Cable TV
  • Internet TV
  • Telephone by the bed
  • Radio
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 CHF
  • WiFi in all rooms Price/Day 0,00 CHF
  • Separate luggage storage
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Windows for opening
  • Heated towel rack in bathroom
  • Plan of emergency exits
  • Bathroom with shower
  • Seating area
  • Minibar
  • Bathroom with bathtub
  • Fridge in 35 rooms
  • Waterboiler
  • Chinese TV channel
  • Complimentary slippers provided in room

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Change of towels once a day
  • Change of linen every 3 days
  • Free WiFi
  • Domestic landline phone calls
  • Free use of the sauna
  • Personal shuttle service to next railway station
  • 1 x green fee
  • Free use of an internet terminal
  • Personal shuttle service from next railway station
  • Classic concierge service
  • Porter service: Price/piece: 0,00 CHF
  • Shuttle service to the central station: Price 0,00 CHF
  • Free daily newspapers
  • Pets not allowed
  • DVD/Video rental
  • Storeroom for skiing equipment
  • Baby monitor available
  • Hotel safe
  • Adaptor for Chinese/US plugs
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 CHF
  • WiFi in all conference rooms Price/Day 0,00 CHF
  • Number of conference rooms: 1
  • Conference facilities for up to 50 people

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Hotel Pollux (Zermatt)

Hotel Pollux (Zermatt): Location and distance

Airport : 88.00 km - Malpensa International Airport (MXP)

Frequently asked questions about Hotel Pollux (Zermatt)

Does Hotel Pollux offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Pollux guests.

Does Hotel Pollux offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the Hotel Pollux.

Can I have breakfast in Hotel Pollux?

Yes in the Hotel Pollux you can enjoy the breakfast offer.

How far is the nearest airport?

The nearest airport is 88 km from the hotel.

What are the advantages of booking the Hotel Pollux via HRS?

HRS customers receive the following benefits when they book the Hotel Pollux:
  • Free WiFi
  • Domestic landline phone calls
  • Free use of the sauna
  • Personal shuttle service to next railway station
  • 1 x green fee
  • Free use of an internet terminal
  • Personal shuttle service from next railway station
.

Is there a restaurant in the Hotel Pollux?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Pollux is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Pollux do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Pollux free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Pollux the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Pollux?

You can pay at the hotel with the following means of payment:
  • American Express
  • Mastercard
  • Visa
  • Billing to corporate account possible

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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