Novel Hotel City Center

LikedLocation

DislikedN/A

LikedClose to all central places needed for visiting. The Gymnasium.

DislikedOld hotel. Moderate staff cooperation. Very old , dirty sofa and carpets in addition to the other furniture quality. Very crowded place where none guests can move inside the hotel to bars , night clubs with no privacy to the hotel main guests and that’s very security concerns. No special parking for the hotel guests. Bad , very poor restaurant offering the main meals buffets, mostly Indian food. Some walls paint was already damaged and require immediate repair. Room services are almost not available specially at night. Dirty area around the hotel full of trash. The hotel employees, some guests are using the main entrance of the hotel as smoking area which very irrespective of country roles and the gusts. Lighting inside the rooms are very old , weak or not working. TV channels are very limited , not available. Refrigerators are kept inside cabinets and were old , not cooling well. No dental , shaving kits were provided. Dirty window glasses. The exiting stairs are very narrow and cannot accommodate the full hotel guests in case of emergency 🚨 for evacuation. The reception staff was not aware of the city events during the holiday, nor did not have tourist information to share with us. Price of the stay was too high against the service provided. The photos showed at the booking site were not matching nor accurate.