Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 839 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  839 reviews

TripAdvisor Rating  4.0/5  1,765 reviews

Friendly staff but dated rooms

TripAdvisor rating 5.0/5

Junu K TripAdvisor review

I wanted to express my gratitude for the wonderful experience during my recent stay at your charming manor house. The vintage look and feel of the property added a unique and memorable touch to my visit. I must commend your staff for their exceptional hospitality and warm welcome. From the moment I arrived, I felt like a valued guest, and their attentiveness truly enhanced my stay. Thank you for providing such a delightful stay. I look forward to returning in the future and enjoying the same level of hospitality.

Dear guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Memorable stay

TripAdvisor rating 5.0/5

Tulsi S TripAdvisor review

I wanted to express my gratitude for the wonderful hospitality during my recent stay. The friendly welcome set a positive bar and exceptional service at the bar made my evenings memorable. Great service and newly refurb reception looks amazing

Dear guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Will be back

TripAdvisor rating 5.0/5

sachin k TripAdvisor review

Finally my booking was sorted. Upon arrival, I was greeted by exceptionally, who provided a warm welcome that immediately set a positive tone for my stay. Additionally, I encountered an issue with my reservation upon arrival, but your team, led by Deshipal efficiently sorted it out, demonstrating professionalism and attentiveness. Their dedication to ensuring a smooth guest experience truly made a difference. Thank you for having such outstanding staff members who contribute to the overall excellence of your hotel."

Dear guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Fabulous stay with great customer service

TripAdvisor rating 5.0/5

Umesh B TripAdvisor review

Fabulous stay and especially warm welcome provided by Deshpal upon my arrival at the hotel. His friendly demeanor and professional attitude made me feel immediately at ease after a long journey. It's employees like Deshpal who truly enhance the overall guest experience, and I commend the hotel for having such dedicated staff members.

Dear guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Not a 4* hotel

TripAdvisor rating 3.0/5

lucymQ6470CR TripAdvisor review

+ve's I asked for a quiet room and was given one even if the view was a wooden fence Reception area very smart and comfortable Staff very friendly Room very clean Good location for pak & ride into York Dated bathroom but nice big bath with lots of hot water Value for money when compared to hotels in York -ve's Bedroom,bathroom and corridor carpets need a serious update Key cards very unreliable Breakfast adequate but making tea in a mug from a machine was tedious. It would have been better and saved on tea bags if teapots had been provided. Saturday morning breakfast with 2 coach parties booked in stretched the staff and resources. Who were the single African men in the hotel??

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Other web-users rate our hotel

  • 571 reviews 9.2/10 Location
  • 1,395 reviews 6.5/10 Room
  • 1,347 reviews 8.5/10 Service
  • 55 reviews 5.2/10 WiFi
  • 646 reviews 8.1/10 Breakfast
  • 485 reviews 7.2/10 Cleanliness
  • 384 reviews 5.3/10 Vibe
  • 18 reviews 9.5/10 Wellness Area

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