2.6 Qt. Touchscreen Air Convection Fryer 14635, Created for Macy's
Product Details
Web ID: 47043994 years ago
Horrible Air Fryer
Got the product as a gift in Feb 2020. Air fryer stopped working March 2021. After reading reviews, it only lasts a year . DONT BUY
Recommends this product
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hey there Candy! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
4 years ago
Not recommended
This air fryer worked perfectly but for only a year. It simply won’t turn on any longer. I wouldn’t recommend this air fryer, especially for the price.
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hey there Jodi! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
4 years ago
Stopped working
It was working pretty well the first few months but now it just stopped working doesn't even turn on
Recommends this product
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
4 years ago
Just stop working
I love this product and was cooking with it. Then it just stop working.
Recommends this product
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
4 years ago
Fab Fryer
The fryer did a great job with frying the chicken wings. The handle release does stick when you use it.
Helpful?
4 years ago
So disappointed
I had this product only since April of 2020, and it stopped working after 6 months of use. Now that I see it not available anymore more, I am mad I can't get it replaced or money back. Or can I get my money back. I would gladly appreciate it. Don't buy any product from this brand
Recommends this product
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are sorry for the inconvenience. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
4 years ago
The handle on my Crux air fryer
The handle on my Crux air fryer - made exclusively for Macys - has partially come off. Very dangerous, as the whole basket full could drop down to the floor. It lasted exactly after the partial warranty of two years. Apparently there's no solution after the warranty. It's a pity, as the motor is still working. Careful with items made exclusively for a particular store, as they pay very little for the workmanship. Don't expect quality. Thanks
Recommends this product
Helpful?
4 years ago
Shut Off Not Working
It shut off in the middle of fixing chicken. I have not had it 6 months.
Recommends this product
Helpful?
Response from Crux Kitchen Team
Crux Kitchen Team4 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.