Get the celebrity treatment with world-class service at Shangri-La The Shard, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Acqua di Parma toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Situated in the real heart of London, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Julie
    United Kingdom United Kingdom
    The view. The staff in Sky Spa, The Gong and downstairs on security/at the door were very attentive and pleasant. The hotel is unique, and for us, a once in a life time experience. We enjoyed our stay.
  • Belinda
    United Kingdom United Kingdom
    Large room with great views. Next door to london Bridge station/underground ,so very convenient. Breakfast very good,staff professional and friendly.Cocktail bar very good and reasonably priced for london.
  • Sonya
    United Kingdom United Kingdom
    Breathtaking view, beautiful room, excellent service
  • Arran
    United Kingdom United Kingdom
    The breakfast was definitely the best buffet breakfast we’ve had with so much choice and fresh produce.
  • Shayne
    United Kingdom United Kingdom
    Breakfast was fantastic room was fantastic staff was exceptional
  • Simon
    United Kingdom United Kingdom
    Awesome location. Incredible view. Lovely staff. Great service.
  • Idongesit
    United Kingdom United Kingdom
    The hotel offered modern facilities and spacious rooms, with a good selection of breakfast options. While the gym was somewhat basic, it was still serviceable. Overall, a decent stay.
  • Janine
    United Kingdom United Kingdom
    Didn’t have breakfast but the meal in oblix was fabulous
  • Kathryn
    United Kingdom United Kingdom
    Obviously the situation and the view but the staff were, without exception, truly excellent and all went the extra mile. The guest relations team deserve special mention.
  • Steph
    United Kingdom United Kingdom
    The hotel was immaculate and ideally located for the tube. Amazing views over London Bridge. The staff were excellent. So attentive and made a birthday celebration fantastic.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ting Restaurant
    • Cuisine
      British • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Shangri-La The Shard, London
Great facilities! Review score, 9.4

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs £70 per day.

  • Valet parking

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese

House rules
Shangri-La The Shard, London takes special requests - add in the next step!

Check-in
From 16:00 to 00:00
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For non-refundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

FAQs about Shangri-La The Shard, London