Name: Mattress Foundation
Brand: Nectar
SKU: legsfoundation
Price: 169 USD
Availability: InStock
Rating: 4.5 (4204 reviews)

Question 1

What material are the legs?

Accepted Answer

The legs are made of reinforced plastic.

Question 2

Is the frame wood or metal?

Accepted Answer

Both. The Foundation frame is made from steel, and the wooden slats are pine and spruce.

Question 3

Are the legs removable so I can use on/with my bedframe?

Accepted Answer

Yes, the legs are removable. You can use the Foundation without legs if you'd like.

Question 4

Do you offer a boxspring?

Accepted Answer

You can use the Foundation in place of a typical box spring. It will provide the same support as a box spring.

Question 5

How tall is the foundation?

Accepted Answer

The Foundation is 15 inches tall with legs.

Question 6

Can you add a headboard to this?

Accepted Answer

No, you are not able to attach a headboard to the Foundation.

Question 7

Can I use this in my metal frame?

Accepted Answer

Yes, the Foundation may be used with a metal bed frame when the legs are removed.

Question 8

What is the storage space?

Accepted Answer

The underbed storage height measures approximately 7 inches.

Question 9

Can this be used with the Nectar Adjustable Frame?

Accepted Answer

You could use the Adjustable Frame on top of the Foundation, but they are very similar in appearance. There is no structural or performance benefits to using the two frames together.

Question 10

Do you permit exchanges?

Accepted Answer

Yes. Should you decide to exchange your Nectar mattress or furniture product, simply get in touch with a sleep specialist by chatting or calling us at 1-888-425-4854. Exchange options may vary by product.

Question 11

Do I need to keep any of the packing materials?

Accepted Answer

There's absolutely no need to keep any of the packing materials once you have unpacked your Nectar. If at any point during your trial you decide that the Nectar isn't quite right for you, don't worry about getting it back into its original box. Simply get in touch with a sleep specialist by calling 1-888-425-4854.

Question 12

Do I need to pay to return my Nectar?

Accepted Answer

Returns, as always, are free if you are in the contiguous U.S. If you are outside of the U.S. a delivery charge is added at checkout, but a return is still free.

Question 13

How does Nectar handle returns if the mattress doesn't meet my expectations?

Accepted Answer

We think you're going to love your Nectar, but if you decide to return your mattress you can contact our Customer Support team at 1-888-425-4854. We will help coordinate the best option for returning your Nectar mattress, whether by repurposing it within the community or offering local recycling resources.

Question 14

What is Affirm?

Accepted Answer

Affirm is a financing alternative to credit cards and other credit payment products. Affirm offers real-time financing for purchases online. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments from 3, 6, 12, 18, and 24 months. For example, instead of $1,500 up front, pay only $63 a month at 0% APR over 24 months. A down payment may be required.

Question 15

Why buy with Affirm?

Accepted Answer

Here is what Affirm offers:

• Buy and receive your purchase now, and pay for it over time. This allows you to split up the price of your purchase into fixed payment amounts that fit your monthly budget.

• If Affirm approves you for a loan, Affirm discloses your loan terms before you make your purchase. You’ll know exactly how much you’ll owe each month, the number of payments you must make, and the total amount of interest you’ll be paying over the course of the loan. Affirm does not charge hidden fees.

• The application process is secure and in real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm will notify you of the loan amount you’re approved for, the interest rate, and the number of months you will have to pay off your loan, all within seconds.

• You don’t need to have a credit card to make a purchase. Affirm lends to its partners directly on your behalf.

• Affirm bases its loan decision not only on your credit score, but also on several other data points about you. You may be eligible for Affirm financing even if you don’t have an extensive credit history.

• Affirm will send you email and SMS reminders in advance of your upcoming payment. You can also enable “Autopay” to schedule automatic monthly payments on your loan.

Question 16

How does Affirm work?

Accepted Answer

Here are the steps in the Affirm loan application process:

1. Select to pay with Affirm at checkout.

2. Affirm will prompt you to enter a few pieces of information – your name, email, mobile phone number, date of birth, and the last four digits of your social security number. Please ensure that all of this information is your own and is consistent information otherwise you may experience difficulty with your checkout.

3. To ensure that you’re the person making the purchase, Affirm will send a text message to your cell phone with a unique authorization code.

4. Enter the authorization code into the application form.

5. Within a few seconds, Affirm will notify you of the loan amount you’re approved for, the interest rate, and the number of months you will have to pay off your loan. You will have the option to choose to pay off your loan over time. Affirm will also state the amount of your fixed, monthly payments and the total amount of interest you’ll pay over the course of the loan.

6. If you would like to accept Affirm’s financing offer, click “Confirm Loan” and you’re done.

Going forward, you’ll get monthly email and SMS reminders about your upcoming payments. You can also set up autopay to avoid missing a payment. Your first monthly payment will be due 30 days from the date we the merchant completes processing your order.

Question 17

How does Affirm approve borrowers for loans?

Accepted Answer

Affirm will ask you for a few pieces of personal information – your name, email, mobile phone number, date of birth, and the last four digits of your social security number. Affirm uses this information to verify your identity, and to make an instant loan decision. Affirm will base its loan decision not only on your credit score, but also on several other data points about you. This means you may be able to obtain financing from Affirm even if don’t have an extensive credit history.

Question 18

Does Affirm perform a credit check?

Accepted Answer

Yes, when you first create an Affirm account, Affirm performs a ‘soft’ credit check to help verify your identity and determine your eligibility for financing. This ‘soft’ credit check will not affect your credit score.

Question 19

Why was I denied financing by Affirm?

Accepted Answer

Please contact Affirm https://helpcenter.affirm.com/us/s/contact-us, Affirm will notify you of the reason(s) for the decision via email.

Question 20

How do I make my payments?

Accepted Answer

Before each payment is due, Affirm will send you reminders via email and SMS that will include the installment amount that is coming due and the due date. You can also sign up for autopay so you don’t risk missing a payment.
Please follow these steps to make a payment:

1. Go to www.affirm.com/account

2 .You will be prompted to enter in your mobile number where you will be sent a personalized security pin.

3 .Enter this security pin into the form on the next page and click “Sign In.”

4 .You’ll now see a list of your loans and payments coming due. Click on the loan payment you would like to make.

5 .You can make a payment utilizing a debit card or ACH bank transfer.

Question 21

Are there any interest or fees associated with Affirm loans (late fees)?

Accepted Answer

Affirm loans vary between 0% APR and 36% APR simple interest. The corresponding finance charge is the only fee associated with an Affirm loan. Affirm does not charge late fees, service fees, prepayment fees, APR penalties or any other hidden fees for a late payment. They strive to always be more transparent and fair than any other form of financing.

Question 22

When can I expect to receive my delivery?

Accepted Answer

Once our local delivery agent has received your complete order, you’ll be contacted to select a convenient 2-hour delivery and setup window. You can expect delivery of your items within 1-3 business days after you have been contacted. Our White Glove Delivery typically adds at least 1-2 business days to the delivery time.

Question 23

How much is White Glove Delivery?

Accepted Answer

$199 covers White Glove Delivery of two items. Each additional item is $49. You’ll have the option to have your existing mattress removed.

Question 24

What is White Glove Delivery?

Accepted Answer

With our White Glove Delivery your order will ship directly to a local service provider in your area within the estimated date given at the time of your order. You’ll be contacted within 1-3 business days to schedule a delivery date and time that works best for you. Set up and removal of your old mattress will be completed by our provider, so you can relax.

Question 25

What if I need to cancel my order?

Accepted Answer

If for any reason you need to cancel your order please call our Customer Service Team at +1 (888) 863-2827. Once your order has shipped, the White Glove Delivery fee is no longer refundable.

Question 26

Will you remove my old bed frame?

Accepted Answer

Currently, our providers will only remove an old mattress.

Question 27

What should I do to prepare for my in-home setup?

Accepted Answer

To assist with a smooth delivery, please ensure your home is obstruction-free (hallway clear and pets put away). The team will install your new sleep solution and safely recycle your existing mattress. They won’t be able to disassemble existing headboard/footboard setups or move them to a different room in your home. On the day of your delivery, you can expect a call when the team is 15-30 minutes away.

Question 28

How do HSA and FSA accounts work?

Accepted Answer

HSA and FSA accounts let you set aside pre-tax dollars to cover qualified health-related expenses. HSAs typically link to high-deductible health plans and funds roll over year to year. FSAs often must be used within the same calendar year. Using these funds on eligible Nectar sleep products can offer significant savings.

Question 29

How does using HSA/FSA funds save me money?

Accepted Answer

Purchases made with HSA/FSA funds are tax-free. Depending on your tax bracket, this can effectively reduce your mattress or adjustable base cost by up to 40% or more, making it easier to invest in better sleep.

Question 30

Why do I need a Health Assessment and Provider Review?

Accepted Answer

Some products require a brief health assessment and review by a licensed provider to confirm eligibility. This ensures your purchase aligns with HSA/FSA guidelines.

Question 31

What if only part of my cart qualifies?

Accepted Answer

If only certain products are eligible, you can pay for the entire order with a credit card and then follow instructions from Truemed to submit the eligible portion to your HSA/FSA administrator for reimbursement.

Question 32

Can I use my HSA/FSA at Nectar?

Accepted Answer

Yes, select Truemed as your payment option at checkout and use your HSA or FSA card like any other credit card.

Question 33

Why is only part of my mattress eligible for reimbursement?

Accepted Answer

Mattresses are considered partially eligible, meaning you can only get reimbursed for the cost of health-related advanced features beyond the cost of a basic mattress. To learn more, click here. https://help.truemed.com/en/articles/3741889

Question 34

Can I use my regular credit card at checkout?

Accepted Answer

Yes, Truemed will provide instructions on how to submit for reimbursement from your HSA/FSA administrator.

Question 35

What if I don’t have enough HSA/FSA funds to cover everything?

Accepted Answer

You can use a regular credit card to pay for your purchase, then submit the eligible portion of your cart for reimbursement from your remaining HSA/FSA balance.

Question 36

What if my HSA/FSA payment is declined?

Accepted Answer

If your HSA/FSA payment doesn’t go through, you can still complete your purchase using a credit or debit card. Contact your plan administrator for more information on why the payment was declined.

Question 37

Are there any fees associated with using Trumed’s services?

Accepted Answer

There is no cost when shopping with a Trumed partner merchant

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