Announcement
✨ PLEASE READ! ✨
💌 POSTAL DELAYS 💌
There has been *some* delays across the country. Once orders have left my home and the post office, it is unfortunately out of my control and I am unable to see any extra information. I will however, keep an eye on tracking if it appears that your order is taking longer than expected once you receive the dispatch notification. If you are worried about delivery, please use the Evri postal option. 💕
Check out our website - www.bearandmoouk.co.uk ✨
Thank you so much for checking out my Etsy!
If you have any questions, just drop me a message 💕
Featured items
Items
All Items
Reviews
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Holly on 20 Apr, 2024
5 out of 5 starsThe delivery was very late but the item itself is up to standards
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lara on 18 Apr, 2024
5 out of 5 starsCame well packaged with cleaning guidance and straw cleaner, looks exactly like the picture, really recommend!
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snoopybaby53 on 06 Apr, 2024
5 out of 5 starsPurchased for a Taylor swift fans 18th birthday, very well received. It looked great in a gift box with some coffee sachets. Delivery does take time as stated - so I ordered well in advance for the birthday and would advise others to do the same :)
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shelleyhughes1987 on 24 Apr, 2024
4 out of 5 starsThe luggage tags are really cute and made a brilliant gift. Dispatch was slow and it arrived after the advertised delivery date but luckily I had ordered early.
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Grace on 22 Apr, 2024
5 out of 5 starsLovely product, looks amazing and exactly as I expected. Love the strawberry straw totally makes the difference x
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Sofi on 10 Apr, 2024
5 out of 5 starsItem is great quality and feels very durable, great for a gift, very pleased
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About BearAndMooUK
A beautiful range of unique drinkware, personalised gifts and more ✨
Shop members
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Katie
Owner
I'm the one woman band of Bear and Moo UK! 🥰
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Do you deliver outside of the UK?
Currently, we offer delivery to both the UK and to the USA. Please get in touch for any queries.
What is your processing time?
Our current processing time is 2-3 weeks. However, if you need an order ASAP, please get in touch with us to see what we can do. :)
Care intructions (drinkware except ceramic mugs)
Whilst the vinyl decal is used with premium quality permanent vinyl, please be aware of the following:
- Hand wash only
- Do not soak
- Not dishwasher or microwave friendly
- Cold drinks only
- Pat dry
- PLEASE NOTE: Glass cans and glass mugs can have hot drinks in but cold cups and snowglobe tumblers are cold only.
How to apply decals
We use premium quality permanent vinyl.
To apply your decals (whether it's the letterbox decals, tea/coffee/sugar etc) we recommend the following:
- Clean the area where you want to place your decal. You can use alcohol wipes or a high strength sanitiser. This is to ensure the area is clean and free of dust etc.
- With a card, scrape along your decal to ensure that the transfer tape has picked up the decal.
- Peel closely the transfer tap and the decal will attach, left with a plain white backing.
- Place the decal/transfer tape to the surface you want, apply pressure with the card.
- When you're happy, peel the transfer tape away and voila!
Do you accept returns?
We accept returns on a case by case basis, if there is something wrong with your order, please drop a message and we will see what we are able to do.
I ordered the wrong item!
If you ordered the wrong item, that's no problem! Simply drop us a message and we will assist the best we can.
Care information for ceramic mugs
Our ceramic mugs are dishwasher friendly but we strongly recommend you take extra care if using them in the dishwasher to prevent any chipping etc.