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The Franklin London - Starhotels Collezione

5.0 star property
Luxury spa hotel, walk to Natural History Museum
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Franklin London - Starhotels Collezione

Photo gallery for The Franklin London - Starhotels Collezione

Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Garden
Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Bar (on property)

Overview of The Franklin London - Starhotels Collezione

Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
24 Egerton Gardens, London, England, SW3 2DB
  • Popular LocationNatural History Museum7 min walk
  • Popular LocationHyde Park10 min walk
  • Popular LocationBuckingham Palace5 min drive
  • AirportLondon (LHR-Heathrow)32 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Suite Temptation)

Executive Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Suite Temptation)

Presidential Suite (Suite Temptation) | Living area | Flat-screen TV

Presidential Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian linens
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite (Suite Temptation)

Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden Suite (Suite Temptation)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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$262 total
includes taxes & fees
Apr 28 - Apr 29
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About the neighborhood

London

The Franklin London - Starhotels Collezione is located in London City Centre, a neighborhood in London, and is in a shopping district and near a metro station. Victoria and Albert Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Brompton Oratory and Royal Albert Hall. Imperial College London and Hyde Park are two other places to visit that come recommended.
Visit our London travel guideOpens in a new window

What's nearby

  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 13 min walk
  • Buckingham Palace - 5 min drive

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • 360 Lounge - 4 min walk
  • L'ETO Caffè - 1 min walk
  • EL&N Brompton Road - 1 min walk
  • Zefi - 5 min walk
  • My & Sanne - 2 min walk

About this property

The Franklin London - Starhotels Collezione

Luxury hotel near Victoria and Albert Museum
Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a massage, a facial, and a manicure/pedicure at the onsite spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner, and garden views. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Full breakfast (surcharge), express check-out, and babysitting (surcharge)
  • Concierge services, an elevator, and a porter/bellhop
  • Massage treatment rooms, multilingual staff, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All guestrooms at The Franklin London - Starhotels Collezione offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Franklin Restuarant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 31 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Franklin London - Starhotels Collezione pet-friendly?

Yes, The Franklin London - Starhotels Collezione allows dogs (limit 1 total) with a maximum weight of up to 31 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on Apr 22, 2024 start from $388.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Franklin London - Starhotels Collezione?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Franklin London - Starhotels Collezione located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Brompton Oratory and Victoria and Albert Museum. Imperial College London and Natural History Museum are also within 10 minutes. South Kensington Underground Station is 7 minutes by foot and Knightsbridge Underground Station is 11 minutes.

The Franklin London - Starhotels Collezione Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 366 reviews" "
Rating 8 - Good. 54 out of 366 reviews" "
Rating 6 - Okay. 19 out of 366 reviews" "
Rating 4 - Poor. 5 out of 366 reviews" "
Rating 2 - Terrible. 8 out of 366 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and always happy with the site
Stayed 1 night in Apr 2024

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and always happy with the site
Stayed 1 night in Apr 2024

6/10 Okay

Joy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location and great bar!
Stayed 5 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was fantastic for me. It relation to knightsbride/chelsea was perfect.
Stayed 10 nights in Mar 2024

10/10 Excellent

Ruslan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing personnel and restaurant!
Stayed 4 nights in Feb 2024

2/10 Terrible

Tammy

Traveled with group
I would highly recommend that anyone staying here use a safe or bring important belongings, particularly medication, with you while you are out.
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel, excellent service. Very quiet. Fantastic area very safe and walking distance to Museums, shopping, dining Hyde Park, Buckingham Palace, Kensington Palace, etc. Highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lara

Stayed 4 nights in Jan 2024

10/10 Excellent

gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0