Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection

LikedGreat swimming pool lovely grounds. Spa is good. Staff very helpful all round very good. Well appointed rooms.

DislikedNothing to mention

LikedBeautiful hotel, nice lobby, clean rooms.

DislikedThere were huge contrast between the hotel and spa area. SPA area was very outdated, we felt more like in an old sanatorium than in a 5* SPA. Grotta is nice but overpriced (25Eur per person for 10-15min walking around without any guidance was totally not worth it!). They have beautiful restaurant, but the food was dissapointing - would recommend another place for dinner. The room itself was nice, but small and the view from the window were containers where staff was bringing used towels. That was awful and we couldn’t believe that in an off season they couldn’t offer us a better room.

LikedThe thermal spring waters and the natural beauty of the grotta are overpoweringly relaxing! There is the Thermarium circuit (the outdoor thermal water pools with hydromassage and spa facilities). Two pools to choose from, with cafe on site that is very reasonably priced! The Meditarium circuit (indoor thermal water pool) is very relaxing, with spa facilities including a Roman bath. Different atmosphere and very relaxing. Multiple areas for relaxation between the pools and spas, allowing for flexibility and privacy. The Grotta it’s self is a magnificent experience. The Steam bath in the Grotta is rejuvenating, due to the combination of the air consistency, the sound of the water, the scenery and the natural heat. If you get the chance do experience floating in the Grotta water. Also, there is a hiking trail within the grounds that should not be missed!

DislikedAccess to the spa requires either a car, or a short taxi journey from the train station. There are some areas of the hotel and the facilities that could do with redesigning.

LikedThe room was clean and the breakfast and restaurant were great.

DislikedMy room smelled like cigarettes every day. During winter months they set the AC to heating mode which means you have no choice but to leave your window open. Right outside the window is the seating area where everyone smokes! Nothing within walking distance of hotel so everything is a taxi ride away.

LikedThe therme The beauty of gardens and city

DislikedThe rooms are very basic 3-4 style like Breakfast very basic you can get in any 3 stars