Location was great, easy to walk or train to central Seoul.
The room was great, plenty big & felt safe - was a little tiny bit unclean (were some used tissues under the bed).
View
Temp could not be turned off, had to just turn off whole air con
Very clean and the location is very convenient
Not much choice of breakfast buffet as the dishes keep repeating every day
It is located in the heart of shopping malls and eating places. Easy to get around if you are here for shopping and good choices of place to eat nearby.
The reception desk is located on 14th floor that was bit of awkward position but not a big deal. One of older employees who work at 1st floor is not meant to be working in hospitality since he is reluctant to help and provide explanation.
I liked the location. It was near shopping like Hello APM and APM Place.
The house keeping staff came into our room even though we had not requested for “make up room” yet.
Check in and check out were quick and smooth. Got the option to select the room. Spacious, clean and comfortable. The room is big enough for a queen bed and 2 single beds.
One suggestion if the hotel staff could recommend for a room with a better view during the room selection while checking in for a better stay experience.
The air conditioning should have been on - too hot
Clean . Convenient with food places around
Short walk to underground trains , but In the cold n with shopping… it was still some distance for very young children .
The location, the size of the room. We have the family room which is 2049 on 20 level.fuss free check in and out. Near a mall.
The bed bad condition can't sleep well. No view in the very mum room level. For this category. Facing window's. The cost is quite high for this view.