6.4 OkayAnonymous, Apr 2024
If you can find another place, do it. Staff at counter tried to charge us extra money when we had 2 rooms with 3 people. Our reservation said 6 capacity and they wanted to charge us more, stating in the fine print they reserved the right to do so. They said each room is for 2 people only. Furthermore, bed linen on our bed had a small hole which was not a big deal. We had a decent stay until this happened. So it left a bad feeling. We do not like to do something against rules but if my reservation said 6 capacity for 2 rooms, I am not going to pay extra for 2 people. Otherwise it should have said 4 capacity, need to pay for 2 extra people at hotel. My English is not my primary language but I think it needs to be clarified so customers know there’s a fee.
10.0 WonderfulMichelle, Apr 2024
LikedConvenient location and very good customer service.
9.0 WonderfulGael, Apr 2024
LikedEverything as advertised, nice facility, great location.
9.0 WonderfulAlun, Apr 2024
LikedLocation and comfort
DislikedPool was closed and if open was actually to small.
10.0 WonderfulSawi, Apr 2024
LikedPlace,venue of conference abd center of the city
DislikedNone
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