The Grand by SkyCity
5 stars
8.7
Very good
(3164)
5 stars
Updating price...

The Grand by SkyCity

5 stars
90 Federal Street, Auckland 1010
8.7
Very good
3164 reviews
Updating price...

Overview

Rating
Centrally located in Auckland, The Grand by SkyCity places you amidst the citys top attractions and dining spots. Offering a five-star experience, our dedicated team ensures your every need is met, whether you're here for business or leisure.DiscoveriHotelier/iStay
Centrally located in Auckland, The Grand by SkyCity places you amidst the citys top attractions and dining spots. Offering a five-star experience, our dedicated team ensures your every need is met, whether you're here for business or leisure.Discover the refined elegance of our rooms and suites, unwind at the award-winning East Day Spa, and savor culinary delights at our renowned restaurants featuring international cuisine. Adjacent to the hotel, you'll find the world-class Casino and the iconic Sky Tower.iHotelier/iStay
Rating
8.7
Very good
Based on 3164 verified guest reviews

Available rates

Sat 22/2
Sun 23/2

The neighbourhood - Central Business District

90 Federal Street, Auckland 1010

What's nearby

  • SKYCITY Auckland Convention Centre1 min walk
  • Sky Tower1 min walk
  • Aotea Centre5 min walk
  • Queen Street5 min walk
  • Event Cinemas Queen Street6 min walk
  • Queen Street Shopping District6 min walk
  • AWOL Canyoning Adventures1 min walk
  • Skycity Auckland1 min walk
  • Civic Theatre5 min walk
  • St. James Theatre5 min walk
  • Ngā Taonga Sound & Vision6 min walk
  • Aotea Square7 min walk

Reviews

8.7
Very good
3164 verified ratings
Wonderful
1958
Very good
556
Good
341
Okay
123
Fair
98
Mediocre
42
Poor
48
Guests say
Guests highlighted a great location as a major plus, making it easy to access various attractions and amenities. However, there were significant concerns regarding service, with many feeling that staff were not proactive and that check-in processes were frustrating. Cleanliness also received criticism, with several guests noting that the standards did not meet their expectations.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2.5 out of 10
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Score by provider
8.8
Very good
Anonymous, Feb 2025
awesome stay
10
Wonderful
Anmol, Feb 2025
Pros (+) The staff organized surprise for my husband's birthday.
8.0
Very good
Kate, Feb 2025
Pros (+) Loved the gym and pool
10
Wonderful
Amanda, Feb 2025
Pros (+) Perfect location, friendly staff and well presented comfortable room
6.0
Okay
Cwnzl, Feb 2025
Pros (+) Size of the room was amazing as well as the quality of the bed linen
Cons (-) Very slow check in with only one staff member avaliable
9.6
Wonderful
Anonymous, Jan 2025
Spacious size room and very nice. Room service daily. Liked getting bottles of water. Didn’t like their tea bags. Staff friendly. Location is fantastic!! Everything is either outside the main door or a couple of minutes. Highly recommend and I would happily stay again.
10
Wonderful
Kirsten, Jan 2025
Pros (+) We had to move from another hotel at 10am. The Grand provided us a room immediately on arrival and were extremely accommodating. The Grand is clean and well maintained.
Cons (-) There wasn’t anything
10
Wonderful
Ana, Jan 2025
Pros (+) Everything was perfect and the bed was so comfy, customer service was excellent and it was a fantastic time....loved every minute of my time here! Thank you so.much!
10
Wonderful
Karina, Jan 2025
Pros (+) Location. Always so nice and clean. Staff are always lovely.
Cons (-) N/A
9.0
Wonderful
Cherrie, Jan 2025
Pros (+) Great location. Clean and comfortable room. Pool and sauna are great. Didn't use the gym, but it looked good too. Ate at the Indian style restaurant on site (forgotten it's name!) but the food was delicious. Staff all friendly. Already booked to stay again!

Amenities

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.