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Located in rural Chilean Patagonia, Remota offers luxurious accommodation and spa facilities including heated pool, massage room and sauna. It has a large interior garden, 6 mini lounges, a reading room, event rooms and a restaurant, all of these places with a magical view of the Última Esperanza Fjord, Antonio Varas Peninsula and Moore Mountain Range. The rooms have a view of the fjord, lots of lighting and spaciousness for optimal comfort. They also have a wooden covering that provides Patagonian warmth. The restaurant offers a menu based on typical foods from the area with an international touch like that of our travelers. The bar has various signature cocktail preparations which can be enjoyed in our large bar or in any of our common areas. Our breakfast buffet has the Remota seal "Homemade bakery" The souvenir store has products from artisans, local entrepreneurs, products made from typical Chilean materials and a wide range of Remota souvenirs. It has ample private parking.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.2
Comfort
9.1
Value for money
8.0
Location
8.9
Free WiFi
6.9
Low score for Puerto Natales
Select topics to read reviews:

See what guests loved the most:

  • Karla
    Dominican Republic Dominican Republic
    The Hotel was perfect after coming back from the W-track. The breakfast was really good and they had a lot of food options. The beds were super comfortable and the rooms were vary spacious and clean. It’s a a couple of minutes outside of puerto...
  • Andrei
    United Kingdom United Kingdom
    Great staff, very friendly and helpful. They went above and beyond to make us feel welcome and took the time to help us even when they didn't have to. The food was good, the room was big and clean and had a great view.
  • Brett
    Australia Australia
    Wonderful friendly staff and picturesque location. Modern design and facilities. Parking availability. Chill environment.

Hotel surroundings

Restaurants
1 restaurant on site

  • Remota
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Remota
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Media & Technology
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Non-smoking throughout
  • Heating
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Infinity pool
  • Heated pool
Wellness
  • Full body massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Remota takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. That's about GBP 120. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
US$160 per child, per night
3 - 12 years
Extra bed upon request
US$160 per child, per night

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Red Compra Diners Club American Express Cash Remota accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Foreign business travellers who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Remota in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Remota

  • Remota offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Hiking
    • Bike tours
    • Full body massage
    • Walking tours
    • Back massage
    • Swimming Pool
    • Spa facilities
    • Neck massage

  • The prices at Remota may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Remota is from 15:00, and check-out is until 12:00.

  • Yes, Remota is popular with guests booking family stays.

  • Remota is 1.3 miles from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Remota has 1 restaurant:

    • Remota

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Remota include:

    • Twin
    • Double

  • Guests staying at Remota can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Buffet