Returns

Need to Make a Return?

No problem!  We will accept most returns up to 180 days after the original purchase date, with or without a receipt.

Return Exceptions:

  • Premium electronics and watches must be returned within 30 days of purchase with the original packaging and a valid receipt or account/tender lookup.
  • Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned.
  • There is an exception to the 30 day policy during the Holiday season. Premium electronics, watches and Sephora at Kohl's item(s) purchased after 11/1 can be returned until 1/31.
  • Food Network Limited Warranty Return Policy

Need to Return an in-Store purchase?

Items purchased in-store must be returned to a Kohl’s store. We’re unable to process mail returns for in-store purchases. Visit the Customer Service counter for assistance.

Unable to Find the in-Store Receipt?

Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item(s) you are returning. Additional processing may be required. We may ask for a valid ID, so please have one handy just in case.

Need to Return a Kohls.com purchase?

Click here!

Have an Amazon Return?

Click here!


How can we assist you today? Chat us! Use the ASK US button on this page.

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