This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.
Guest Score and Reviews for The Pontchartrain Hotel
9.0
Wonderful
Staff
8.8
Cleanliness
8.9
Location
8.7
Based on 371 reviews | All reviews are from verified hotel guests
Map2031 St. Charles Avenue, New Orleans, Louisiana, United States, 70130
The Pontchartrain Hotel2031 St. Charles Avenue, New Orleans, Louisiana, United States, 70130
Map
The Pontchartrain Hotel
This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.
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The Pontchartrain Hotel in LA
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Hotel Location
2031 St. Charles Avenue
New Orleans, Louisiana
70130, United States
Hotel Amenities
Free face masks
Food delivery
Temperature check for guests and staff
Alcoholic beverages available
Ironing amenities
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Cashless payment available
Bar
Trash cans
Carpeting
Laundry services
Room towels provided
Telephone
Linens
Staff trained in safety protocol
Concierge services
Safety deposit box
Wake up call
First aid kit available
Desk/workspace available
Safety chain and/or latch on doors available
Sleep comfort items
Protective screen or physical barriers in appropriate areas
Spanish
Meeting/banquet facilities
Heating in public area
English
Kitchenware
Happy hour
TV & Movies/Shows
Daily disinfection
Shared bathroom
Physical/social distancing guidelines
Toiletries provided
Alarm clock
Daily housekeeping
Tour services
Air conditioning in public area
Separate shower/bathtub
Cleaning products available
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Entertainment services
Luggage storage & lockers
Invoices
Elevator
Non-smoking rooms available
Mini bar
Coffee shop
Closet
Air conditioning
24-hour front desk
Additional toilet
Doorman
Room service
Bathrobes
Valet parking (charges may apply)
ATM or cash withdraw on site
Off-site parking
Balcony/terrace
Express check-in/check-out
Hair dryer
Ticket services
Room service available
Heating
Free Internet Access
Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Hotel Policies
Check in
3:00 PM
Check out
12:00 PM
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Pontchartrain Hotel St. Charles Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Guests must be 21 years of age or older to make reservation. If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.
Guest Score and Reviews for The Pontchartrain Hotel
Read reviews by verified guests for The Pontchartrain Hotel in New Orleans.
9.0
Wonderful
Staff
8.8
Cleanliness
8.9
Location
8.7
Based on 371 reviews | All reviews are from verified hotel guests
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7
Kathleen
Traveling as a Couple
4/20/2024
We had a great time!
The breakfast was very good. Charming! Yummy croissants. The location was great. We love the roof top bar, the jazz bar and the breakfast nook. The room was a great size for a family of 4. Loved the French/eclectic look of the hotel.
Our shower pressure wasn't the best. The phone didn't work, and the door handle of the bathroom was falling off. The toilet bowl was also leaking.
Verified review from acustomer
8
Ronald
Traveling as a Couple
4/15/2024
Very good
LOCATION AND THE ROOFTOP BAR
Verified review from acustomer
10
Desiree
4/13/2024
I would definitely stay there again.
Location is perfect. Rooftop Bar is exceptional. Kay at the front desk was super friendly. The attached restaurant had good food.
Both elevators broke when we were there. However the front desk made it up to us.