Need Help?

Why is my Savings account login changing?

American Express is creating a better online account experience for its Savings account holders. We have updated our online Savings servicing experience at americanexpress.com and added Savings on the Amex App.

Have questions? We can help! Learn more about how your Savings access is changing.

I am an American Express Card Member with a Card login. I want one login for accessing all my Savings and Card accounts together in one place. How do I log in to Savings?

For Amex Card Members with a Card login, you can link your Savings account to your Card login to access and manage your accounts together online and in the Amex App. Follow instructions from the Amex Card Members box on the Savings login page and log in using your existing American Express Card User ID and password.

Please note: The first time you select the Amex Card Member login, you’ll be asked to enter your Social Security number and date of birth to validate your identity and link your Savings account. Going forward, you’ll be able to access your Savings and Card accounts side-by-side by logging-in at americanexpress.com and in the Amex App.

Have questions? We can help! Learn more about how your Savings access is changing.

I am an American Express Card Member with a Card login. I want to keep my Savings and Card logins separate. How do I log in to Savings?

For Amex Card Members who wish to keep their Savings and Card account logins separate, you need to create an American Express User ID & password to access your Savings account in the new experience and in the Amex App. Follow the instructions from the Customers without an Amex Card box on the Savings login page to create your new login.

Please note: You will be asked for your Social Security number and date of birth to get started. Once you create your new Amex login, you can either use the Log in here link to access your account, or going forward, you’ll be able to access your Savings account by logging-in at americanexpress.com and in the Amex App.

Have questions? We can help! Learn more about how your Savings access is changing.

I do not have an American Express Card. How do I log in to Savings?

For customers who do not have an Amex Card, you need to create an American Express User ID & password to access your Savings account in the new experience and in the Amex App. Follow the instructions from the Customers without an Amex Card box on the Savings login page to create your new login.

Please note: You will be asked for your Social Security number and date of birth to get started. Once you create your new Amex login, you can either use the Log in here link to access your account, or going forward, you’ll be able to access your Savings account by logging-in at americanexpress.com and in the Amex App.

Have questions? We can help! Learn more about how your Savings access is changing.

I am an American Express Card Member without a Card login. How do I log in to Savings?

For customers with an Amex Card, but who do not have a Card login to manage their Card online, you need to create an American Express User ID & password to access your Savings account in the new experience and in the Amex App. Follow the instructions from the Customers without an Amex Card box on the Savings login page to create your new login.

Please note: You will be asked for your Social Security number and date of birth to get started. Once you create your new Amex login, you can either use the Log in here link to access your account, or going forward, you’ll be able to access your Savings account by logging-in at americanexpress.com and in the Amex App.

You will be able to add your Amex Card to your new account access after logging-in by clicking the “Add Another Card” link at the top of your account list view.

Have questions? We can help! Learn more about how your Savings access is changing.

Why can't American Express migrate or link my login credentials on my behalf?

At American Express, we want you to be safe and secure when you bank with us online or by mobile device. Due to the sensitive nature of personal information, we are unable to automatically migrate your User ID and password to the new digital experience. We are also unable to automatically connect Savings and Card accounts for our customers without their verification.

How do I contact American Express Savings?

Savings is available 24 hours a day, 7 days a week at 1-800-446-6307.* You can also reach us by fax at 1-800-542-0779 or by mail at: American Express National Bank, P.O. Box 30384, Salt Lake City, Utah 84130.
* Hearing-impaired customers may contact us through their regular TTY provider. Speech-impaired customers may call us using a Speech to Speech Relay Service by dialing 711 from any telephone.

Attention Savings Customers – Our New Website & Mobile App Experience is Here¹

For Savings customers without an American Express Card, you need to create new Amex login credentials to access your Savings at americanexpress.com and to use the Amex^® Mobile App.

Amex Card Members

Card Members can use their Card account User ID and password to access their Card and Savings accounts together. Log In here

Customers without
an Amex Card

Savings customers who do not have online access for an Amex Card must create a new User ID & password.

Click here to create an Amex User ID & password for Savings.²
Already created Amex credentials? Log In here

This page will soon be redirected to the americanexpress.com login page here.

¹ To learn more about these changes and for step-by-step instructions for accessing americanexpress.com, please visit our support page for further details. See FAQs to the right for additional log in support.

² For Savings customers who created an account after 2/3/23, you have already created your Amex User ID & password and can proceed to login.

Deposit Account Agreement | Mobile Check Deposit Terms | Privacy Statement

Need Help? Learn about our Security

Accounts offered by American Express National Bank. Member FDIC.

* The Annual Percentage Yield (APY) as advertised is accurate as of 04/24/2024. Interest rate and APY are subject to change at any time without notice before and after a High Yield Savings account is opened. For a CD account, rates are subject to change at any time without notice before the account is funded. The rate received will either be (i) the rate reflected during your application process or (ii) the rate being offered when your CD is funded, whichever is higher. All CDs must be funded within 60 calendar days from the time we approve your application or will be subject to closure. The interest rate and Annual Percentage Yield (APY) will be disclosed in your account-opening documents, which you will receive after completing your account-opening deposit. After a CD is opened, additional deposits to the account are not permitted. Early CD withdrawals may be subject to significant penalties which could cause you to lose some of your principal. Please see the Deposit Account Agreement for additional terms and conditions and Truth-In-Savings disclosures.

Attention Savings Customers – Our New Website & Mobile App Experience is Here1

Attention Savings Customers – Our New Website & Mobile App Experience is Here¹