Shipping
Enjoy the convenience of FREE shipping to your doorstep, no matter the size of your order. Tracking information will be sent to you as soon as your order leaves our warehouse.
We deliver to the 48 contiguous states & D.C.
For additional details please visit our Shipping and Delivery page.
Return Policy
We take great pride in the quality and comfort of our goods. If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving the order.
In order to offer our great pricing + fast and free shipping we charge a return shipping fee equal to 10% of what you paid for the product, with the original packaging intact. If you don't have the original packaging, the fee is 20% of the paid value. The fee is always capped at $200.
Of course, defective or damaged orders are covered by our warranty and aren't subject to any return shipping fees. In the event that an item arrives defective or damaged, please let us know immediately upon receipt and we will make it right.
For further assistance please send an email to hello@albanypark.com or call our customer service department at 1.800.681.5831
We are thrilled to highlight the beauty of our Kova, a modular piece of furniture that can be reassembled or rearranged as you see fit. Whether it is a left- or right-facing sectional, pit, U-shaped sectional, or L-shaped sectional!
Kova can be purchased individually or as a pre-configured set. Unlike other module sofas, our Kova armless and corner pieces come with the necessary connectors known as "Alligator Clips," which allow you to easily add or remove pieces to achieve the desired configuration. We want to clarify, however, that the Kova Ottoman is a free-standing piece; thus, the U-shape and Pit couches shown on our website share the same module pieces and can be assembled in either of those two ways.
Watch our Kova assembly video for a comprehensive view of its modular design and construction:
youtu.be/lbOmcCR3CvA
Feel free to reach out to us via email at hello@albanypark.com if you have any more questions. We will gladly be of assistance!