Shipping policy

 

Domestic orders

  • Please allow 1-2 business days for processing
  • all shipping providers have informed us that delays could occur due to overflow of shipments throughout the United States.

International orders

  • Please allow 7-14 business days for processing (shipping time occurs after processing time.)
  • all shipping providers have informed us that delays could occur due to overflow of shipments going out of the country 
  • if international orders become lost in transit, our team will work with our shipping provider to track down the order 
  • refund request for lost shipments must have original order returned or located. (we will contact shipping provider)

Sales/Holiday Offers

  • Please allow and extra 4-5 business days for all orders that are placed during major sale dates and holidays 
  • EX: BOGO, Black Friday/Cyber Monday, Mothers/Father Day, ETC.

Small Batch/Reserve/Limited Edition

  • Please note items in the categories listed above are made to order. Please allow around 2 weeks to see shipment date/tracking number 

Any Questions Please Email: Family@TomahawkShades.com