Google - Nest Doorbell (Wired) Smart Wi-Fi Video Doorbell - Black
Model:NC5100US
SKU:6172796
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Description
Nest Doorbell (Wired) lets you know who’s there, so you never miss a thing. It replaces your existing wired doorbell and delivers HD video and bright, crisp images, even at night. It’s designed to show you everything at your doorstep — people head to toe or packages on the ground. And with 24/7 streaming, you can check in anytime. Or go back and look at a 3-hour snapshot history to see what happened.*
Features
Manage your doorbell with the Nest mobile app.
Receive alerts, view the live video feed and speak with your visitor all from your smartphone.
Wi-Fi connectivity.
Use your home network to easily sync your doorbell to your smartphone or tablet.
Add a Nest Aware subscription.
Starting at $6 a month for all your Nest cameras, speakers, and displays. Nest Aware gives you more video history and alerts that matter.
HDR video resolution.
4:3 HD video designed to show people head to toe and HDR video shows sharp details even in bright and dark areas.
24/7 streaming.
Check in anytime and view a 3-hour snapshot history to see what you missed.
Familiar faces customized alerts.
Can recognize packages and familiar faces, then send a special alert.**
Installation and compatibility.
Nest Doorbell (Wired) requires a wired doorbell (16V AC–24V AC), chime and a 10VA transformer.
Your video stays safe in the cloud.
We encrypt our connections. Keep data safe and private. And we work hard to protect your information.
Night vision.
Features 850 nm infrared LEDs.
What's in the box.
A Chime connector, 15° wedge, release tool, masonry drill bit, window decal, wall plate, extension wires, wall anchors, screws and a Quick Start Guide are all included.
Say hello, even when you can’t.
HD Talk and Listen reduces ambient noise so visitors come through loud and clear. And when you can’t answer, quick responses let you reply to visitors with different prerecorded messages.
Never miss a visitor or a delivery.
More intelligent alerts. Get an alert when someone’s at the door or when a package is on your doorstep*.
*Video recording requires a Nest Aware subscription (sold separately). Some features, including mobile notifications, video streaming and video recording, require working internet and Wi-Fi.
**Intelligent alerts require a Nest Aware subscription. Familiar face alerts not available on Nest Hello in Illinois.
Customers enjoy the Nest Doorbell's easy installation, excellent video quality, and reliable security features. They appreciate the facial recognition and motion detection capabilities, which enhance the overall security of their homes. While some customers find the subscription cost to be a bit high and there can be occasional delays, the majority of users are pleased with the product's performance and find it to be a worthwhile investment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 5,242 reviews
Pros mentioned:
Facial recognition, Installation, Video quality
Rated 5 out of 5 stars
Reliable and Indispensable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my Nest doorbell around Black Friday while at a discount. I was at first apprehensive to do a self installation and called a few Nest recommended pro installers. However, it would have cost as much as the item to install. I followed the steps in the app and the installation was easy. The set up was a breeze and it connected quickly to my wifi. I set the video quality as automatic and it works flawlessly. You can customize the area being watched and the notifications can be tailored to your liking. I have added my whole family and it's learning to recognize the familiar faces vs strangers. From work, I was able to answer the UPS and FedEx delivery drivers. The conversation was clear on both sides and the video quality was clear despite my weak signal in my work area. Very impressed with this doorbell and it has become Indispensable to my household.
I would recommend this to a friend
Pros mentioned:
Video quality
Cons mentioned:
Reliability
Rated 4 out of 5 stars
Good Doorbell / Poor Quality Design
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality image, UI app is friendly, overall, the doorbell is good.
After a year of using it, the doorbell has cracked, a thin layer that the entire doorbell has is peeling off. My doorbell is exposed to the sun about all day. I’ve attached pictures of it.
I wouldn’t recommend if your front house is exposed extremely yo the sun.
No, I would not recommend this to a friend
Pros mentioned:
Facial recognition, Video quality
Rated 5 out of 5 stars
The best smart doorbell / security camera.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical about getting a smart doorbell due to the price, but since I needed a security camera and I wanted to replace my doorbell anyway, I took a hard look to the Nest Hello and after hearing from a friend with Nest camera, I decided to give it a go. I was blown away by the image quality. The HDR camera is by far of any smart doorbell or security camera I've seen. I have this doorbell facing south, thus, in this time of the year, having the sun directly on frame, not a single shadow or highlight blown or lost. It captures every single detail.
Another great thing over the Ring 2 or the original Ring is that the Nest Hello records 24/7, which allows me to scrub through the day really easily.
Also, it integrates seamlessly with my Google Home, Google Home Hub and Chromecast, so I can always ask google to show me the camera and the speakers will announce when someone is at the door.
My favourite feature is Familiar Faces, so if one of my friends or family members is at the door (even if they don't ring the doorbell), I'll get a notification that that specific person is at the door and the Google Assistant will also say that that person is at the door.
The audio is pretty good.
One drawback is that you need a strong and robust WiFi connection for the streaming to work 24/7.
TL;DR: You definitely cannot go wrong with the Nest Hello.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Great Doorbell Camera but needs a built-in ringer.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first Google Nest Doorbell Camera died after 2 weeks. We got a replacement and it works great but doesn’t have a ringer. It picks up sound from 2 blocks away as there’s nothing across from our house for 2 blocks. It starts recording our regular mail carrier before she even is in sight and has recorded punks checking our locked cars to see if they can steal something. You do need to subscribe to the recording service and download a few apps on a device like your phone or iPad, but it’s worth it for piece of mind. Night video isn’t is great but it’s better than Ring doorbell. You can use it with Google Nest Hub to speak with any one at your door once they’ve rang the the doorbell.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Awesome Upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My house has a massive screen door on it that blocks the use of the peep hole, so a doorbell like this was more for security reasons and less for smart home functionality. However, this is a great option for a smart door bell.
Pros:
1. Clean audio and crisp HD video. The most important feature of a smart doorbell is the camera and audio, the wide angle of this camera helps pick up the entire entry way to my house as well as the door so you can see as people enter/exit. Great!
2. Customizability: probably a feature of all smart doorbells, but you can actually turn the chime off and just receive notifications on your phone! huge bonus when we just had a newborn that we don't want to disturb!
3. Google. i'm a huge google fan and being the largest ecosystem of products just means your future-proofing yourself as the smart home universe evolves
4. Design: obviously a subjective metric, but i love the style of this. i also paired it with an elago Wall Plate for even cleaner look
5. Easy-ish install. if you've ever replaced a light switch in your house, this is pretty much as easy as that. Figure out what fuse your bell is on, locate the transformer, and you're good to go. Google also has a great video on the YT
6. "Plug and Play" Packaging: the system comes with a drill bit, screws, and wall anchors for mounting the doorbell.
Cons:
1. Sloppy-ish Install: living in arizona, our homes are textured stucco on the outside. the non-flat surface makes mounting this somewhat difficult. also, the hole pattern for the bell is only slightly larger than the diameter of the standard round doorbell that comes on every house. This meant the wall anchors did not grip well. also the bell was too narrow to cover the hole left behind the original doorbell. i opted for lag bolts and the above mentioned elango Wall Plate. If you already have the bolts, the wall plate is less than $15 and makes for a much more professional install.
2. Still too soon integration: yes, you're future-proofing yourself by going with google, but the Nest Hello is still not fully integrated with the Google Home app, which seems to be the main hub app for Google going forward. This means there's not too much integration with the rest of your smart home. However, this will probably not be in issue in 5 years. let's face it, this is a set it and forget it type of product
3. Runs a little hot: can't compare with other bells, because i did not try any, but it will be a little warm to touch. not that it's a risk to you but if you have anything you don't want heating up, keep it a little clear. Also concerned how this will fare in the AZ summer, so we'll see
4. Responsiveness of alerts: with any doorbell system there is going to be a slight delay between a live action at the front door and the system notifying you. Same goes for you speaking to the visitors if you use that feature from your phone. This can be annoying to some people but comes with the territory
All in all, great device, well worth it, wouldn't replace it.
I would recommend this to a friend
Pros mentioned:
Video quality
Cons mentioned:
Battery life, Price
Rated 5 out of 5 stars
Very good device, a bit of setup for oneself.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are dependable amd work great. I like that they are plugged in, rather than battery - so you don’t worry that they aren’t functioning. But it does involve a bit of setup. They are a little smaller than the ring version which I like. They are a bit expensive and I bet if you don’t mind just a little bigger device, the ring would perform just as well. In fact, a much cheaper camera would also perform well, maybe not just quite as well as the google nest device.
I would recommend this to a friend
Pros mentioned:
Installation, Video quality
Rated 5 out of 5 stars
Good Investment
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using for almost a year, I find this product to exceed my expectations. First, it was easy to install on a house built in 2013 with an existing doorbell (outside component) and chime (compatible transformer on the inside). I followed the video instructions provided and installed in less than 1 hour into a stucco wall (had to drill new holes with a drill and masonry drill bit) with no issues. If I recall, there are several options included in the box that allow for the Nest Hello to be installed if there does not exist a door chime already or a compatible transformer using direct power (power drill required). The outside unit comes with a wedge to angle the camera so you can get clear video. This was helpful since most regular doorbells are not angled. It was also easy to connect to my phone using the Nest App. I have not had any issues with signal transmission over the WiFi and find both the video and intercom audio, no matter where I am in the world, to be very good quality. I have used it to tell people I am not interested in their solicitation without them knowing if I am home or not to determining when packages are delivered. The surprise feature is that during holiday periods they even put out special door bell chime tones that are played when the doorbell are rung. Now with ADT and Google signing into an agreement I am curious what the future holds being an ADT customer.
I would recommend this to a friend
Pros mentioned:
Installation, Video quality
Rated 5 out of 5 stars
excellent door bell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i love this door bell the camera is great it displays everything its pretty easy to install and if your door bell its on the side it even includes a 45 degree wedge so that the door bell can face towards the front. The door bell will alert you if there was a package drop off the door bell detects loud sounds also another great thing is that it will alert you when someone is close by so you have enought time to talk to them before they ring the door bell.
A:DoubleA, that will largely depend on if you pay for their recording services or not. You get 30 days of Nest Aware for free, and while you have that or any other subscription, it actually records 24 hours a day, but how long that video is kept is dependent on which package you're paying for. You also have some liberties in setting up what you want to be alerted for as the Nest can determine the difference between a person and a pet, and can alert you only if it sees a person nearby, or if it detects any motion at all. If anyone rings it, it will automatically notify you and provide a clip of that person walking up to the door.
A:Once the person at the door presses the doorbell, it starts listening. You then get an alert on your phone that you can tap to run the Nest app and view who is at the door. At that point, you can tap the microphone and begin speaking to the person. The person on the outside doesn't need to keep pressing anything, the Nest is listening. The only thing you need to do on your end is activate the microphone with one tap. You can have a conversation with the person at the door. You can then deactivate the mic by tapping the mic button on your phone.
A:Yes and no. You don’t have to pay but if you want the camera to record 24/7, then yes you pay. Otherwise it will be just a video doorbell and not a camera that continuously records. I pay $50/yr for 5 days. You could pay $100/yr for 10 days, or $300/yr for 30 days.