How can we help?
frequently asked questions
Do I need to be home for delivery?
Nope! Our packages are packed with enough dry ice to remain frozen until you are able to unpack and store your items in your freezer. You do not need to be home...How do I place an order?
To place an order for your first box, click on "Build your box" found on the homepage. You will then be able to build your box by selecting your box s...Will my box stay frozen in transit?
To make sure your items stay frozen in transit, each box is packed with the perfect amount of dry ice that lasts up to 2 days in transit. Even during hot summer...Can I get my box sooner?
If you want to move up your delivery, its simple. Head over to your Account, click on upcoming deliveries where your orders will display. You are able to toggle...