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Experience world-class service at Viceroy Riviera Maya, a Luxury Villa Resort

Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa situated in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness centre offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Private parking available on-site

Activities:

Fitness centre

Fishing

Spa and wellness centre


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.5
Comfort
9.8
Value for money
8.0
Location
8.7
Free WiFi
9.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Joshua
    United States United States
    This was our second stay, and it was even more amazing than the first. The rainforest vibe feels very private and secluded. The villas are very comfortable and well appointed. Our villa had a beautiful outdoor shower, private pool, plus a large...
  • Jay
    Australia Australia
    All amenities were top quality,the food was fantastic and the service world class. We stayed in one of the two ocean front villas,which i recommend highly. Will definitely be returning very soon. Thank you Viceroy and the best host Edgar i have...
  • Daniel
    United Kingdom United Kingdom
    The hotel is beautiful, from the spacious villa room to the pool and public areas. Everything is done very very well. The staff are lovely, arranged everything for us and had great recommendations. And lots of great little touches like surprise...

Property surroundings

Restaurants
2 restaurants on site

  • Coral Restaurant + Bar
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
  • La Marea
    • Open for
      Dinner

Resort facilities of Viceroy Riviera Maya, a Luxury Villa Resort
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Private parking
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 2 restaurants
  • Bar
  • Breakfast
Bathroom
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Snorkelling
    Additional chargeOff-site
  • Diving
  • Windsurfing
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Cable channels
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$8 per day.
  • Street parking
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Heating
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Viceroy Riviera Maya, a Luxury Villa Resort takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 12 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
US$100 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Viceroy Riviera Maya, a Luxury Villa Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Viceroy Riviera Maya, a Luxury Villa Resort

  • The nearest beach is just 50 yards from Viceroy Riviera Maya, a Luxury Villa Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Viceroy Riviera Maya, a Luxury Villa Resort on this page.

  • Check-in at Viceroy Riviera Maya, a Luxury Villa Resort is from 15:00, and check-out is until 12:00.

  • Guests staying at Viceroy Riviera Maya, a Luxury Villa Resort can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte

  • Viceroy Riviera Maya, a Luxury Villa Resort has 2 restaurants:

    • Coral Restaurant + Bar
    • La Marea

  • The prices at Viceroy Riviera Maya, a Luxury Villa Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Viceroy Riviera Maya, a Luxury Villa Resort is 3.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Viceroy Riviera Maya, a Luxury Villa Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Windsurfing
    • Beachfront
    • Foot bath
    • Personal trainer
    • Steam room
    • Beach
    • Fitness classes
    • Fitness/spa locker rooms
    • Beauty Services
    • Swimming Pool
    • Fitness
    • Themed dinner nights
    • Spa lounge/relaxation area
    • Cooking class
    • Spa/wellness packages
    • Spa facilities
    • Yoga classes

  • Room options at Viceroy Riviera Maya, a Luxury Villa Resort include:

    • Suite
    • Triple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.