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About this property

Set in a restored, 19th-century palace, NH Collection Madrid Palacio de Tepa offers a 24-hour gym, free WiFi and on-site restaurant. Puerta del Sol is 1148 feet away. Elegant, spacious rooms come with a flat-screen TV, air conditioning and a mini-bar. The modern bathroom includes free toiletries. The hotel was built in a Neoclassical style and you can still see the remains of the historical canal system inside. The hotel has an elegant and contemporary restaurant. Breakfast includes a wide range of quality products. Located in Madrid’s Las Letras District, the hotel is 5 minutes’ walk from Plaza Mayor Square and 15 minutes from the Royal Palace. Sol and Anton Martín metro stations are both a 5-minute walk away. The Prado Museum, Reina Sofia Art Center and Thyssen-Bornemisza Museum are within 0.6 mi of the hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

NH Collection
Hotel chain/brand
NH Collection

Property highlights

    • Located in the heart of Madrid, this hotel has an excellent location score of 9.5

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 twin bed
1 king bed
or
2 twin beds
1 king bed
or
1 full bed
1 king bed
and
1 sofa bed
or
1 full bed
and
1 sofa bed
1 king bed
or
2 twin beds
1 king bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
1 king bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
1 king bed
and
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Bioscore
    Bioscore

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Agnes
    Philippines Philippines
    Clean. Comfortable beds. Strategic location. Generous breakfast spread
  • James
    United States United States
    Highly recommend this property. You can easily see why it has a 4-star rating and if I could I would add four more. Perfect and beautiful room, elegent breakfast, great walking location for Tapas and major museums. But it was the warm friendly and...
  • Allyson
    United States United States
    This is a wonderful hotel! I would not hesitate to stay there again. The location is wonderful - we could walk everywhere. Everyone who worked there was so accommodating. It was an all around fabulous stay.
  • Tim
    United States United States
    Flexible staff, were accommodating to facilitate early check in and later checkout.
  • Margot
    United States United States
    Pretty architecture. Centrally located. Excellent breakfast. Very friendly and helpful staff- Patricia, Nerea and Jonathon
  • Amr
    United Arab Emirates United Arab Emirates
    Good location Friendly and welcoming staff Clean rooms and comfortable beds
  • Elizabeth
    United States United States
    Beautiful place, great location. Dońt miss the archaeological dig that revealed the medieval water system, located behind the reception area. Breakfast was excellent and there was space in the bar to sit and work at other times. Good wifi. Great...
  • Robert
    United States United States
    Location, cleanliness, comfortable beds, beautiful lobby. Plenty of complimentary waters, and coffee machine worked well.
  • Haya
    Saudi Arabia Saudi Arabia
    Great location.kind & helpful stuff. It is cozy hotel in the middle of everything within walking distance. Special regards for Sir.Juan .Also other lady i forgot her name always welcoming us at breakfast.Highly recommended
  • Lawrence
    United States United States
    Staff were very friendly and made us feel welcome every time we walked through the door. It was nicely appointed and the location was perfect

Hotel area info

Restaurants

2 Restaurants On Site
  • NH Collection Madrid Palacio de Tepa Restaurant
    • Cuisine
      Mediterranean • International
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free
  • La Terraza del Casino
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of NH Collection Madrid Palacio de Tepa

Great facilities! Review score, 8.7

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is not possible) and costs € 40 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Fitness
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • German
  • English
  • Spanish
  • French

House rules

NH Collection Madrid Palacio de Tepa takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.

The spa is an external service outside the hotel.

Minors are not admitted to access to the spa

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about NH Collection Madrid Palacio de Tepa