Johnson Controls - GLAS Smart Programmable Touch-Screen Wi-Fi Thermostat - Gray

I absolutely love this thermostat are used to have the nest but this one is much nicer for me the problem with the nest, I don’t like the fact that Google took over nest. I love the look at this it looks like a piece of art, and it works flawlessly I have no issues with the app nor do I have any issues hooking it up till Alexa. I don’t hesitate to buy another one if I need it this is one of my better buys at Best Buy

Super impressed-install and set up was a breeze. (Hint you may need a second person to fold the bracket) I think the app does a good job and doing what it needs to do. Just bought a second unit for the upstairs. Solid buy-two thumbs up

So far I like it, product it’s pretty good, easy to install, comes with everything you need, the app is easy to use. The only problem it’s technology making me lazy.

Love it. Very nice addition to my home. Able to control while away if I need to.

Really looks good with the clear panel. Installation was extremely simple, they suggest using a professional for installation if you are uncomfortable, the printed/downloaded instructions were very easy to follow though. It wakes up when you walk near it or wave your hand in front of it. Very simple to configure it to your other smart home devices. Initial setup was a breeze, and it starts saving money right away.

This thermostat has major problems. I am using this with my two stage heat pump with two stage gas furnace system. The biggest flaw is it will run the heat pump at the same time as the gas heat. This typically occurs when the heat pump has been trying to heat the space for a while and will not reach the set point. The thermostat then brings on the gas heat, as it should, but the heat pump continues to run. I do not have W connected between the heat pump and furnace. This is the thermostat making this decision. This is terrible on the compressor as the heat from the gas furnace is now entering the refrigerant circuit. I am flipping the breaker off to the heat pump on cold days, and then on on warmer days and turning the gas valve off. All this so that a thermostat doesn't destroy my compressor. I ordered a DPDT normally closed relay to place between Y1 and Y2 with W1 as the control to protect my compressor. The weather updates stopped for about three weeks straight. The outdoor temperature displayed the exact same temperature during this time. Yesterday, the outdoor temperature changed, but it is incorrect. I have tried changing the zip code as a test (which did change the outdoor temperature reading), restarting the thermostat, and even resetting all the settings. I called support and they recommended everything I already tried. They then said they would send me a replacement thermostat but is has not arrived (It's been three weeks). The decisions it makes on when to use the second stage are way off. In the morning when reheating the space from 62 to 72, it will stay in stage one gas heat then entire time. During the day when trying to maintain at 72 degrees, it will run stage one, then stage two, then back to stage one, and then off. It will repeat this instead of just running stage one for longer. Most reviews have mentioned the slow app. The app is slow to load, but it's like, a few seconds. It doesn't seem like a big deal to me. The walk-through setup was the easiest I've ever used even compared to a Nest. It was very easy to configure even with a complex multi-stage, dual-fuel system. I also enjoy the simple one touch away button that I can hit on my my way out the door. TLDR: Single stage system: this will work well. Multi-stage system: it works ok. Heat-pump with electric aux heat: works ok but outdoor temperature reading is off Dual-fuel/hybrid heat: DO NOT USE THIS THERMOSTAT! It runs gas heat and heat pump at the same time.

Absolute garbage right out of the box. Installing was a pain and when finally did it, device showed a WINDOWS ERROR!? Can't believe this. Spoke with support, terrible too... The tech just said: "We won't spend any time on this" No troubleshooting. Waiting for replacement instructions now. Item not recommended.

I have to returned it didnt work i was very excited to have my intelligence thermostat but i didnt , I didn’t have a choice to put my old thermostat