Name: Arthur Ugly Christmas Sweater
Brand: Costume Agent
SKU: 308738035
Price: 49.95 USD
Availability: InStock
Rating: 1 (1 reviews)

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Arthur Ugly Christmas Sweater

<ul>   <li>60% Cotton / 40% Acrylic</li>   <li>Standard Fit</li>   <li>Officially licensed</li>  </ul>

Clothing Size

Brand

Gender

Color

title_shipToHome_date_free_delivery

XXXL

First of all, I ordered an Arthur Christmas sweater for my kids. I have browsing history and pictures to prove it. When they were preparing to shipp it, I noticed the image had changed and for the smaller sizes it was now Santa pooping down the chimney. I immediately emailed customer service and alerted them to the change and requested they stop shipment. They responded that I was wrong and had ordered the product pictured and they proceeded to ship the offensive sweater the next day. I've emailed every customer service number possible for Walmart and tvstoreonline. I provided the picture. I pleaded my case. They can tell FedEx to reverse or hold shipment. They refused. Instead they said I needed to refuse it from the driver. Unfortunately, I can't wait for FedEx all day and they delivered it anyway. My kids even intercepted the package and were surprised that I ordered them Santa pooping down the chimney. When I attempted to return the item, the company gave me the option of FedEx stores in the next town only or USPS. I planned my day around waiting at the post office only to be told it could not be returned there. So now I'm responsible for driving to the next town and wasting more time and gas than this stupid thing is even worth. In terms of quality, it's not worth it even if you want this design. In terms of customer service and dealing with this company, it's not worth for even a decent product.

Quite possibly the worst product/customer service

Arthur Ugly Christmas Sweater

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