Derek Ting’s Post

I always believed that attracting new customers is an art, not a science. Thank you Fast Company Executive Board for putting together this list of expert tips, and allowing me to give mine!

For the past 14 years, I've been in the front seat of the rollercoaster ride called "startup life." You would think a person would get used to it by now, but a decade and half later the truth is that still no day is the same. As we're gearing up for our next phase of growth - we already have millions who redefined what they expect from their phone provider, but there are many more who need access to free phone service - I'm thrilled to announce that Dave Zinman is joining TextNow as our Chief Operating Officer. Dave brings incredible experience to the table, and it was clear to me from the moment I met him that with him on board, the already awesome team at TextNow will soon reach new heights. Dave, welcome to our mission - Let's go!

The last few years have come with unique challenges and opportunities. Through it all, our team has not stopped working to deliver high quality phone service to our customers while charging them less. Congratulations to everyone at TextNow on this recognition by The Globe and Mail and I'm looking forward to all that we're going to accomplish together in the next three years! #TopGrowing22 #bestplacetowork

We've never relied on large amounts of investment to grow TextNow. Instead, we focus on creating a great experience that our customers love, investing in areas that make sense, finding efficiencies, and building a strong business. It was great to chat with Alex Wilhelm and TechCrunch about our growth, hitting $100 million in revenue for the first time, and what we're working on next!

I spent last week in beautiful Puerto Vallarta. But I wasn't on vacation. The last two years have brought tremendous changes to the way we work and how companies operate. TextNow is no different. Early in the pandemic we implemented our Work Best policy, which allows our team to work in whatever way is most convenient for them – in the office, at home, a hybrid of the two, or fully remote anywhere in North America – forever. We also grew our team from 100 to 230 people across North America. Our growth has been incredible, but it's also brought challenges. We've had to figure out how to maintain our inclusive, transparent, and unique culture. It's also taken more effort to ensure the whole team is on the same page when it comes to our priorities and our future. Our solution: we took the whole team to Mexico. Last week was the very first TextNow All-Hands. We gathered in Puerto Vallarta for 4 days of events, bonding, and team building. I finally met fellow TextNovians in person that I've only known through Zoom and Slack. We talked, we laughed, and we planned the future of phone service. I want to thank Kelsi Cochran, Dunja Vujovic , MA, CPCC (she/her/hers), and our amazing People Team for planning and executing a fantastic event, and the whole team for taking the time to join us! Now, the big question is: where should we go next year? #culture #futureofwork #WorkBest #bestplacetowork

Welcome to TextNow, Ed Woo! We're thrilled to have you leading our analytics team!

We're proud to make calling to Ukraine free to ensure our customers can stay connected to loved ones during this difficult time.

Congrats, Tristan Huntington! I can't wait to see what we accomplish over the next 10 years!

Inclusive. TextNow is made up of talented, curious people who bring their true selves to work every day and are passionate about democratizing reliable phone service. We asked TextNovians to describe working at TextNow in one word, and I'm thrilled by what we came up with. Watch the video below, and if you'r ready to join an amazing team that is breaking down the barriers to communication, check out the open positions on our careers page: careers.textnow.com