The Mandrake

5.0 star property
Luxury hotel with bars/lounges connected to a shopping center in London
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Mandrake

Photo gallery for The Mandrake

Terrace Room | Terrace/patio
Property entrance
Minibar, individually decorated, individually furnished, soundproofing
Daily cooked-to-order breakfast for a fee
Penthouse Suite | Minibar, individually decorated, individually furnished, soundproofing

Overview of The Mandrake

8.8

Excellent

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in London.

Popular amenities

  • Breakfast available
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

20-21 Newman Street, London, England, W1T 1PG
  • Popular LocationThe British Museum12 min walk
  • Popular LocationPiccadilly Circus13 min walk
  • Popular LocationTrafalgar Square17 min walk
  • AirportLondon (LHR-Heathrow)45 min drive
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A perk like food and drink extras, free breakfast, or parking credits
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Room upgrades when available, plus Silver perks
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Room upgrades when available, plus Silver perks
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Room options

Salvia Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Mandrake Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Newman Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Terrace Room

cleanliness

Highlights

Furnished balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Newman Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Gingko Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Mandrake Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Amanita Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Terrace Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

Located in London City Centre neighborhood, The Mandrake is connected to a shopping center. The area's natural beauty can be seen at Russell Square and Hyde Park, while The British Museum and Royal Albert Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Emirates Stadium.

What's nearby

  • Russell Square - 10 min walk
  • The British Museum - 12 min walk
  • Piccadilly Circus - 13 min walk
  • Trafalgar Square - 17 min walk
  • Buckingham Palace - 6 min drive

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • Omotesando Koffee - 1 min walk
  • Said Dal 1923 - 2 min walk
  • Circolo Popolare - 2 min walk
  • Lobby Bar - 2 min walk
  • Berners Tavern - 2 min walk

About this property

The Mandrake

Luxury boutique hotel near The British Museum
A short walk from Oxford Street and Russell Square, The Mandrake provides a terrace, an art gallery on site, and a garden. Treat yourself to a body treatment or other spa services. Be sure to enjoy a meal at Yopo Restaurant, the onsite restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • Tour/ticket assistance, meeting rooms, and a 24-hour front desk
  • A front-desk safe, an elevator, and smoke-free premises
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: GBP 10–50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Waeska Bar
  • Yopo Bar
  • Yopo Restaurant

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00–50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is The Mandrake pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of GBP 60.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Mandrake?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at The Mandrake on Apr 2, 2024 start from $405.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Mandrake?

Check-out is at 11 AM.

Does The Mandrake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is The Mandrake located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Tottenham Court Road, Oxford Circus, and London Palladium Theatre. Russell Square and Leicester Square are also within 15 minutes. Goodge Street Underground Station is 6 minutes by foot and Tottenham Court Road Underground Station is 6 minutes.

The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 224 reviews" "
Rating 8 - Good. 36 out of 224 reviews" "
Rating 6 - Okay. 14 out of 224 reviews" "
Rating 4 - Poor. 10 out of 224 reviews" "
Rating 2 - Terrible. 12 out of 224 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 6 nights in Feb 2024

10/10 Excellent

Trisha, West Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissapointing experience.
Over the weekend, the Mandrake transforms into a bar/club with accommodations situated above it. Unfortunately, our stay was marred by subpar service and a lack of attentiveness, exacerbated by concurrent events on both Friday and Saturday nights. Prospective guests should exercise caution and verify event schedules during their stay, as hotel guests do not receive preferential treatment over walk-in bar customers. It is advisable to secure a reservation for a table in the bar in advance. The staff's performance left much to be desired; they engaged in unnecessary disputes, such as contesting the absence of a bottle opener in our room instead of promptly providing a replacement. Furthermore, I encountered difficulties gaining entry to the bar on two occasions due to wearing an outdoor coat and hat in frigid -2°C weather. Our experience in the Terrace room was underwhelming, considering its petite size relative to the associated cost. Additionally, the absence of room service for food further detracted from the overall appeal of our stay. We will not be returning.
Stayed 2 nights in Dec 2023

6/10 Okay

Rachel

Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Putting the record straight
Stay was fine , slept like a log in the big bed , English breakfast was good quality ingredients, eggs were clearly free range After making the booking I read the reviews, which were mixed , which made me a little concerned …. As we generally only stay in 5* hotels , and don’t normally feel a need to leave a review as they are what you expect However on this occasion I feel that it is only right that we comment The hotel is privately owned and a one off boutique, which is decorated in all areas with original one off furniture and fine art , it is NOT your usual travel lodge magnolia blandness . There is even live music in the later part of the week evenings The staff were welcoming, taking our bags to our rooms and showing us around , the lady who checked us both in and out also explained before checking in, that if we were to wanted complete quiet in our room towards the end of the week she would choose our room carefully for us We have already decided to stay at the mandrake when in London next month P.s. if you want to stay a in a hotel with character stay here , if not … not book it
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed in
This is not a 5 star hotel by any stretch of the imagination. It was dirty, smoky and old, and attracted some of the most undesirable people in London. Music was blaring all night on Friday and Saturday and they left me a nice little inexplicable charge on my credit card after I left despite the fact, I did not order anything at all during my stay there. In fact, even if I wanted to order some thing it would not be possible because the phone never worked in the room. Horrible place.
Stayed 5 nights in Sep 2023

2/10 Terrible

Ilene, New York

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was not aware that this hotel is an “adult party” hotel. There is paraphernalia in the rooms and the rooms are small and unappealing. If you are into adult partying etc, that’s great but it would have been nice to know that was the theme of the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0