Orchid House Polanco

4.0 star property
Indulge in aromatherapy and massage treatments then step into a tranquil world of lush gardens and walkable streets.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orchid House Polanco

Entrance with arched gate, vibrant flowers, and a hanging lantern. | Orchid House Polanco
Orchid House welcomes guests with its charming white facade and inviting entrance, surrounded by lush greenery and elegant ironwork. | Orchid House Polanco
Explore the charming outdoor seating area of a quaint café, surrounded by lush greenery and elegant ironwork, perfect for a relaxing afternoon. | Orchid House Polanco
Sunlight streams through a wrought iron gate, illuminating a corridor with a rustic charm, adorned with lush greenery and a classic lantern hanging from the ceiling. | Orchid House Polanco

A bedroom with a large bed, striped headboard, and two lamps on either side. The bed is neatly made with a black and white comforter and two throw pillows. | Orchid House Polanco
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Parking available
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Self parking
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is $274
includes taxes & fees
$230 per night
Jan 22 - Jan 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Master Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Paseo de la Reforma - 13 min walk
  • Auditorio Nacional - 18 min walk
  • Chapultepec Park - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • World Trade Center Mexico City - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 25 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Polanco Station - 11 min walk
  • Auditorio Station - 13 min walk
  • San Joaquin Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Orchid House Polanco features a rooftop terrace and puts you within a 15-minute walk of Paseo de la Reforma. You can indulge in deep-tissue massages, facials, or aromatherapy. A snack bar/deli, a terrace, and a garden are other highlights. The helpful staff and walkable location get great marks from fellow travelers. Public transportation is just a short walk: Polanco Station is 11 minutes and Auditorio Station is 13 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 7.15 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–noon
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 340 (subject to availability)

Parking

  • Covered self parking costs USD 7.15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Does Orchid House Polanco offer free cancellation for a full refund?
Yes, Orchid House Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orchid House Polanco?
Sorry, pets aren't allowed.
Is parking offered on site at Orchid House Polanco?
Yes. Self parking costs USD 7.15 per day.
Is airport shuttle service offered by Orchid House Polanco?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.
What are the check-in and check-out times at Orchid House Polanco?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 340 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Orchid House Polanco and nearby?
Orchid House Polanco has spa services and a garden.
What's the area around Orchid House Polanco like?
Orchid House Polanco is a short 13-minute walk from Paseo de la Reforma and 18 minutes' walk from Auditorio Nacional. Travelers say the local area is good for shopping and very walkable.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Poor

Disappointed in our stay
I would not recommend staying at this hotel during a trip to CDMX. Unfortunately, our experience here was very disappointing. The rooms are extremely small—my parents kept bumping into each other just trying to get in and out of the bathroom. Our room was also unbearably loud, as it was located next to the kitchen. We were also woken up multiple times throughout the night and early morning by noise from other guests. We didn’t want to leave this review and tried giving the manager a chance to address our concerns by offering a refund or switching our rooms, but they were unwilling to help. It’s unfortunate because the hotel staff is incredibly kind, and this is not their fault. The problem lies with the property itself: the rooms are too cramped, the walls are very thin, and overall, the property seems poorly managed. Ultimately, we had to cut our stay short and switch to another hotel. I cannot recommend this property if you're looking for a comfortable and restful stay.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome experience of a stay in Polanco
The stay was amazing .. in walking distance to the biggest park in Mexico City . Felt very safe walking around in Polanco. Restaurant attached was very good and staff was absolutely great and took care of our every needs. I’ll be booking with Orchid House my next time visiting.
Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dannine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place in amazing location!
We absolutely loved this place. Highly recommend!
Berit, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Riley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, great service
Monica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great boutique hotel in lovely neighborhood
Andrew Louis, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

Maryam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms with lovely service and the staff is wonderful!
Hildur, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adan, 6-night family trip
Verified Hotels.com guest review

6/10 Good

A bit of great and aa bit of difficulty.
The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.
Judith, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a unique property with plenty of character and in a superb location in Polanco. The restaurant offers great food choices at very affordable pricing. Can’t say enough good things about this place
Jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric Anthony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Victoria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Angel, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you , love this hotel
Ahmed, 1-night business trip
Verified Expedia guest review

6/10 Good

Gina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrocinia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Customer service. Friendly attention and cleanliness.
Edgar, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.
Alison, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

👍
VÍCTOR MANUEL, 1-night trip
Verified Expedia guest review

8/10 Very Good

C., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A Jewel in Polanco
ana, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Maria, 4-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Tastefully decorated Super comfortable beds and linens Very helpful staff Great location"
Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM