Hotel Okura Macau
Avenida Marginal Flor de Lotus, Cotai, Macau, Macao – Excellent location - show map – Metro access
We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!
Australia
Get the celebrity treatment with world-class service at Hotel Okura Macau
Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-metre Grand Resort Deck with 575-metre Skytop Aquatic Adventure River Ride and a 350-ton white sand beach. Water attractions like water slides, beach lagoons, white water rapids, geysers, waterfalls as well as a kid's zone can also be found. Free WiFi access is available. Galaxy Macau - Hotel Okura Macau is located a 5-minute drive from Macau International Airport and a 10-minute drive from Macau Ferry Terminal. Car rental services are provided upon request. The guestrooms feature elegant interiors with modern furnishings. Each well-appointed room is equipped with a minibar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels including a variety of languages such as Mandarin, Cantonese, Japanese, English, Korean and more. There are 2 swimming pools and a well-equipped fitness centre at Hotel Okura Macau. Guests can also find a casino and a shopping arcade with over 200 retail outlets. The signature restaurant, Yamazato Japanese Fine Dining, serves sushi, famous Kaiseki cuisine and seasonal seafood on the 28th floor. Alternatively, Terrace Restaurant on the 6th floor, awaits you with all-day dining in a relaxed environment and contemporary setting. Galaxy Macau Grand Resort Deck is closed from November 27, 2023 to March 28, 2024 for annual maintenance. Galaxy Macau Grand Resort Deck will be reopened on March 29, 2024. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Family rooms
- Airport shuttle (free)
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Beachfront
- Private beach area
Sustainability certification
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See what guests loved the most:
Nicole
Australia“We loved evertyhing about this hotel but mainly the customer service. Everyone was so amazing and helpful. The room and hotel in general was just fantastic!”- Bee
Malaysia“Excellent customer service, housekeeping twice a day to keep the rooms clean and tidy and filled all your amenities. Great wifi connection. Highly recommended!” 
Hadi
Indonesia“The manager had given a very great service to us. I wanted to buy the yukata for my wife. But it had no stock. He suddenly came out an idea giving my wife a teddy bear with a kimono on it. My wife was very happy n she said,” It’s very cute. Thank...”
Hotel surroundings
Restaurants2 restaurants on site
- Yamazato Japanese Fine Dining
- CuisineJapanese
- Open forDinner
- AmbianceTraditional
- Nagomi
- CuisineJapanese
- AmbianceTraditional
Facilities of Hotel Okura MacauGreat facilities! Review score, 9.1
- 2 swimming pools
- Free WiFi
- Family rooms
- Airport shuttle (free)
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Beachfront
- Private beach area
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- Dressing room
- City view
- View
- Beachfront
- Private beach area
- Terrace
- Garden
- Tumble dryer
- Electric kettle
- Socket near the bed
- Clothes rack
- Happy hourAdditional charge
- Beach
- Water park
- Entertainment staff
- Casino
- Fireplace
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Accessible parking
- Lockers
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Strollers
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle service
- Air conditioning
- Wake-up service
- Hardwood or parquet floors
- Laptop safe
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Heated pool
- Seasonal
- All ages welcome
- Pool is on rooftop
- Water slide
- Swimming pool toys
- Pool/beach towels
- Pool bar
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Steam room
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Hot tub/Jacuzzi
- MassageAdditional charge
- Fitness centre
- Sauna
- Mandarin
- English
- Japanese
- Cantonese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
Hotel Okura Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Galaxy Macau Grand Resort Deck is closed from November 27, 2023 to March 28, 2024 for annual maintenance.
Galaxy Macau Grand Resort Deck will be reopened on March 29, 2024. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Hotel Okura Macau
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Hotel Okura Macau has 2 restaurants:
- Nagomi
- Yamazato Japanese Fine Dining
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Okura Macau on this page.
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The prices at Hotel Okura Macau may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Hotel Okura Macau include:
- Double
- Twin
- Twin/Double
- Suite
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Hotel Okura Macau offers the following activities / services (charges may apply):
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Casino
- Beachfront
- Water park
- Entertainment staff
- Beach
- Private beach area
- Personal trainer
- Fitness classes
- Happy hour
- Beauty Services
- Fitness/spa locker rooms
- Fitness
- Swimming Pool
- Massage chair
- Steam room
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Yes, Hotel Okura Macau is popular with guests booking family stays.
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Hotel Okura Macau is 3.1 miles from the centre of Macau. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Hotel Okura Macau is from 15:00, and check-out is until 11:00.
