Be confident that you’re getting the best price on Dyson.com. Pioneering machinery for low monthly payments or 0% APR. ​

​Affirm: Rates from 0–36% APR. For example, a $500 purchase might cost $83.33/mo over 6 months at 0% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. See affirm.com/licenses for important info on state licenses and notifications.​

​Afterpay: Choose to pay in four interest-free installments or monthly payments over 6 or 12 months from 6.99-35.5%. Pay monthly loans are subject to credit check and approval and are underwritten and issued by First Electronic Bank, Member FDIC. A down payment may be required. See afterpay.com/en-US/terms-of-service for complete terms.

Free shipping is applied to all orders (Arrives in 2-7 business days).

Orders containing a tool, spare part, accessory, or gift with purchase may ship separately (Arrives in 5-7 business days).

More information on shipping

Dyson parts and labor warranty

Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers & stylers are covered by our 2-years parts and labor warranty. Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

For any questions or concerns, please contact us here. Phone, email, live chat, Youtube, Facebook, Instagram, TikTok; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

Refurbished machines are covered by the Dyson warranty - either for 6 months or one year. Please check the machine page for more information on the length of warranty.

Money-back Guarantee​

If you’d like to return a Dyson machine* for a full refund, you need to return the machine, accessories, and attachments within 30 days from the delivery date. For purchases made at a Dyson Demo Store or Dyson Service Center, a return must be made within 30 days from the purchase date. Dyson Direct will pay for return shipping.​

*This policy excludes wearable devices such as Dyson Zone. Dyson Zone has a 14 day refund policy from the shipped delivery date. If purchased in a Dyson Demo Store or Service Center location, a return must be made within 14 days from the purchase date. Dyson Direct will pay for return shipping.​

Customer Service Helpline​​

If you have questions please contact us. You can email or call:​

• questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less​

• 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from Monday-Saturday (closed Sunday). 

Dyson Direct Returns Policy​

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise.​

To receive a full refund for an item purchased from Dyson, please follow these three steps:​
​

• Call the Contact Center to initiate your return and to identify the correct return shipping address and method.​

• Package the item(s) to be returned in the original Dyson packaging.​

• Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.*​

*This policy excludes wearable devices such as Dyson Zone. Dyson Zone has a 14 day refund policy from the shipped delivery date. Send your returned Dyson Zone shipping prepaid to Dyson within 14 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.​

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return shipping.

Refurbished machines are considered final sale and are not eligible for returns, only warranty service.