• Visit the Order Lookup page to check your ship status, cancel an order, or start a return.
• After shipping, your confirmation email will include your tracking number, and estimated delivery date

We ship via UPS

• We use UPS in the United States and Canada for most deliveries.
• A signature is required at delivery for orders exceeding USD/CAD$200. Deliveries cannot be rescheduled.
• Standard delivery generally arrives 4-9 days (Expedited 1-4 days) after your ship date.
• For packages that require a signature, UPS will make three delivery attempts. If the customer is unavailable to sign for the package after those three attempts, the package will be returned back to the Lenovo's return center.

Ship and Delivery Date estimates are available through Order Lookup

• Ship and delivery dates are estimates based on production time and product availability.
• An estimated delivery date will be visible through Order Lookup after your order is placed.
• Delivery times vary depending upon the delivery method you selected at checkout.
• We apologize for delays outside of our immediate control, including those related to credit issues, unexpected demand, or UPS delivery.

Expedited delivery is for shipping, not order processing

• UPS should deliver expedited orders within 1-4 days after shipment.
• Expedited delivery will not affect order processing or manufacturing time that may be applicable to your order.

The ship or delivery date in Order Lookup is different than what I saw at checkout; is something wrong?

• We do our best but estimated dates can change… especially for customized orders.
• An “Estimated Ship date” or “Estimated Delivery date” will show in your details once your order is placed.
• This date may differ from what was shown at purchase due to a change in manufacturing or logistics conditions since the order was placed.
• Once shipped, the tracking number will be visible via Order Lookup and shipping confirmation email will be sent to the email address associated with the order.

We can't change the delivery address

• To prevent fraud, we cannot change the delivery address after your order is submitted.
• If your order has not shipped, you have the option to cancel the order through Order Lookup and place a new order with your desired delivery address.
• If a signature is required any person over the age of 18 at the delivery location may sign for the delivery (per UPS policy).

We ship to most addresses in the US & Canada

• Our United States store ships to all 50 States, Puerto Rico, the U.S. Virgin Islands, and Guam.
• Our Canada store (English,French) ships to all Canadian provinces and territories.
• Lenovo.com cannot ship to Post Office (PO) boxes, Highway Contract (HC) boxes (Puerto Rico), hotels, freight forwarding or consolidation centers, third party hubs, international exporters, or addresses outside of the areas listed above.
• Local country sites, accessible via the lower right-hand country site dropdown menu on www.lenovo.com, provide details on ‘where to buy’ or authorized resellers in markets outside the United States and Canada.

If I sign up for MyLenovo Rewards, do I automatically receive free expedited delivery on every purchase?

Yes! As soon as you sign up to become a member, you are automatically eligible for free expedited delivery on most products. Products can take different amounts of time to get delivered based on location. You can also choose to upgrade your shipping at any time.

Do I need to be logged into my MyLenovo Rewards account to receive free expedited delivery?

Yes! You need to be logged into your MyLenovo Rewards account to receive free expedited delivery. If you're not a member yet, sign up now! It's free to join.

Expedited delivery is for shipping, not order processing

• UPS should deliver expedited orders within 1-4 days after shipment.
• Expedited delivery will not affect order processing or manufacturing time that may be applicable to your order.

Certain products cannot be physically shipped and will either be delivered electronically in a separate fulfillment email or come pre-installed in your system. Please access your Order Details page, which can be accessed through your Account or the link in your Lenovo order confirmation email to view the latest status information and manage these items.

Microsoft Office:

Click here for the steps to activate and/or troubleshooting your Digitally Attached Microsoft Office product(s).

Lenovo Smart Performance Services:

Click here to get started.

Lenovo Smart Lock Services:

Click here to get started.

Software Products (not pre-installed):

In addition to your Lenovo order confirmation email, you will also receive a Software Fulfillment email that contains all the information you need to start using your product. Please check all folders in your inbox for this email, including the spam folder.

How do I cancel?

Visit the Order Lookup page to start the cancel request.

• Products that have already shipped or started the manufacturing process cannot be cancelled.
• All cancellation requests will be reviewed to determine eligibility.
• Software delivered electronically cannot be cancelled at any point.
• After submitting a cancellation request, you will be notified via e-mail if the order was cancelled successfully or if we are unable to fulfill your request.

How do I return?

We are happy to process returns free of shipping or restocking fees from the date of the invoice as follows:

• Lenovo.com – 30 calendar days.
• Lenovo Outlet – 14 calendar days.
• LenovoPRO – 45 calendar days.
• Motorola – 14 calendar days.

Initiate your return from Order Lookup.

• Once processed, you will receive an email within 48 hours containing your RMA (Return Authorization Number), return shipping label and next steps.
• Repackage the item(s) in the original box, including all accessories and packaging.
• Apply the return shipping label to the box; please do not cover the battery warning label sticker (if applicable).
• Bring your package to any UPS location.Click here to find a location near you. Please note, the return must be received at a UPS location based on the customer's original delivery country (USA location for USA deliveries, Canada location for Canada deliveries).
• Unless Lenovo ships the wrong product(s) or makes an error in the configuration of the product(s) ordered, returns of 1) server and storage products; 2) orders for personal computing products in quantities greater than five (5) units and 3) Product(s) submitted outside the allotted calendar days from the date of invoice are subject to a restocking fee of 15% of the price paid and return shipping and handling fees.
• Please allow 5-10 business days for Lenovo to receive your package, inspect the returned merchandise and issue your refund to your original form of payment. Depending on your bank or form of payment, an additional 2-10 business days may be required to transmit funds and receive your refund.
• Terms and conditions are available here.

Please do not refuse delivery

We can most efficiently process your return and refund your money if you receive and send your product(s) back to us with a Return Merchandise Authorization (RMA); start your return from Order Lookup.

Please inspect your packages

Please inspect your package(s) carefully upon receipt and report any issues to us within your return period to ensure we can resolve any potential issues before your return period ends.

Please allow 5-10 business days for Lenovo to receive your package, inspect the returned merchandise and issue your refund to your original form of payment. Please allow 2-10 business days (depending on your bank and form of payment) to receive your refund.

An invoice may be downloaded from Order Lookup.

We accept major credit cards, wires, check draft, Amazon Pay, Google Pay and Pay Pal.

Financing is available. Click here for more details.

For wire and check payments or financing orders, we may defer shipment until funds are received or approved.

Please contact Sales if your preferred payment method is unavailable.

Credit card authorization

During checkout, Lenovo may request a pre-authorization from your credit card company, this is not an actual charge.

Once your order ships, your credit card will be charged. If you ordered more than one item, there may be multiple charges as items ship separately as they become available. This will not increase your shipping charges.

We may have to re-authorize your credit card for the unshipped amount. This may result in a duplicate authorization that will be released according to your bank's authorization hold policy. This is a hold on funds and is not an actual charge.

Removing a Bank Authorization

When you place an order, Lenovo contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn't an actual charge. We proceed with the actual charge when your item ships.

If your order is cancelled at any time for any reason, the bank may hold the authorization on your card for up to 10 business days. The authorization will be removed from your account according to the policies of your bank. You may request to reverse an authorization for a cancelled order before your bank's authorization hold period by contacting Customer care. This process can take 24-48 hours to complete depending on bank policies.

Please note, international credit card holds could take up to 30 days to withdraw the authorization.

Purchase orders

If you plan to pay with a purchase order, please contact Lenovo Sales for assistance.

Special Discount

We're proud to offer discounts off regular prices to our First Responders, medical professionals , educators and our military families as thank you for everything you do.

We also offer discounts to K-12 and college students and seniors.

Click here for details.

LenovoPRO

If you own and operate a small business, then the LenovoPRO Business Program is the perfect companion. LenovoPRO offers volume-level discounts and offers to small businesses. Join LenovoPRO for free here.

• Discounts with LenovoPRO include up to an extra 5% off, every day, with savings that increase the more you spend. Additionally, members gain early access to Lenovo’s best sales and can unlock free expedited delivery.
• LenovoPRO members can also unlock 1:1 support and will receive 1 year of free Think Premier Support. Members can streamline purchasing with business financing, with 1-click reorder and easy returns. And to help you stay productive, available exclusively with a LenovoPRO membership is Microsoft 365 for Business, including Microsoft Office, cloud services, and advanced security.
• Members also receive access to the LenovoPRO community that enables small business owners to connect with each other and access educational content, expert advice, deals, and forums. Those offerings are particularly beneficial for those who work from home.

If you are eligible for a tax exemption, please contact Lenovo sales so that your order can be placed without sales tax.

We highly recommend qualified customers request tax exemption prior to placing an order.

If you qualify for a tax exemption but have already placed an order on Lenovo.com, please contact us for reimbursement of the tax amount. The reimbursement of the tax amount back to your original form of payment could take up to 90 days.

Lenovo sales taxes applied at checkout may vary depending on several factors, such as the item(s)purchased, shipping location, and tax-exempt cases.

Purchasing from an authorized Lenovo Reseller, listed on this site, offers several advantages. Our authorized resellers have been verified by us and are committed to selling genuine products with proper warranty coverage. They have a direct partnership with Lenovo, ensuring access to the latest models, updates, and customer support. Buying from authorized resellers also provides peace of mind, knowing that you are purchasing from a trusted source.

*We only recommend buying Lenovo devices on our www.lenovo.com or directly through an approved reseller (find here) to ensuring items purchased there are being sold by the reseller directly or Lenovo.

Lenovo has a zero-tolerance policy on the sale of both grey market and counterfeit products. Learn more about both here: https://lnv.gy/greymarketandcounterfeitproducts

Best Buy in-store pickup orders can only be returned to a Best Buy store; any Best Buy store will accept your return.

If an item is not picked up at selected Best Buy location 6 days after status is "Ready to pick up", the order will automatically be cancelled. Customers are charged only when the ordered item is picked up. Lenovo will void the authorizations when items are cancelled.

At this time Lenovo accepts only accepts credit cards for payment of in-store pickup products.

In-store exchanges are not available. Any item purchased and picked up at a Best Buy location must be returned there, where your refund will be initiated. Lenovo will issue refund via the original payment method used.

If item is not picked up within the 6-day window a new order will need to be placed. The previous order will be cancelled.

What is Lenovo Family Hub?

The Lenovo Family Hub is the central hub for all your family's needs, offering a wide range of features. From device management to family Wishlist features, it serves as the focal point for all family-related activities. This all-inclusive platform offers a user-friendly interface including purchasing capabilities for teenagers on lenovo.com.

How to create a Lenovo Family Hub?

To create a Lenovo Family Hub account, you must possess a Lenovo ID. Once you've logged in or created your Lenovo account, you'll discover the 'Create Family Hub with Lenovo' option to initiate the process. By default, you will assume the role of the Head of Household for Lenovo Family Hub.

Are there any limitations when it comes to setting up a Lenovo Family Hub account?

Setting up Lenovo Family Hub is entirely free and open to anyone with a Lenovo ID. The sole restriction is that each family account can accommodate a maximum of 7 active members, in addition to the Family Manager.

What are the account types available within Lenovo Family Hub? How do they differ from each other?

Lenovo Family Hub offers three types of accounts. Each Family Hub must have a designated Head of Household who serves as the Family Manager. Apart from the Head of Household, associated accounts can be either Teens or Adults. Teen accounts, created within the Lenovo Family Hub for members aged 13 to 17 (depending on country), have the capability to make purchases on Lenovo.com. However, certain restrictions apply, necessitating that their purchases and account management be overseen by the Family Manager. Please refer to Teens Account for further details. Adult profiles operate as all individual adult Lenovo accounts, but now are associated with a family account and have access to additional features.

Will I be able to deactivate the Lenovo Family Hub after it has been created?

Yes. If you ever decide to deactivate your Lenovo Family Hub, you have the flexibility to do so at any time. Just go to “My Family Details” within “My Family Hub”, and then click on the Gear icon positioned in the upper right corner to access the "Deactivate Family Hub" option. Once deactivated, everyone under the Family Hub will be notified of this change.

How do I invite individuals to join my Family account?

After successfully establishing your family account, proceed to the My Family Hub section within the Family Hub interface. Additionally, you will receive a welcome email upon completing the Lenovo Family Hub creation process. Clicking the View Family Hub button in the email will direct you to access the 'Invite a Family Member' option. Adult profile requests only require a name and email address. Teen profiles require name, email, and month/year of birth. If you're inviting a Teen account, an extra layer of security is introduced, requiring a careful review and agreement to the Terms & Conditions before sending the invitation. Recipients will then receive email notifications with the option to either accept or decline the invitation.

What is the process for joining a Lenovo Family Hub?

To become a member of a Lenovo Family Hub, you can only do so through an invitation. The Family Manager for the Lenovo Family Hub must send you an invitation via email. By clicking the link provided in the invitation, you can then choose to either register your Lenovo account or create one under the Lenovo Family Hub. The Family Manager will be notified once you accept the invitation. For a newly created Lenovo ID, a separate confirmation email will be sent to confirm the account creation. For Teens, the Family Manager will have to provide the payment method and shipping address to complete the registration process.

How can I determine whether my invitation has been accepted?

After sending an invitation, you can easily track its status on your My Family Hub page. The status of each invitation, categorized as Recent, Pending, or Invitation Expired, will be prominently displayed alongside the name of the invitee, providing clear visibility into the acceptance process. Additionally, you'll receive email notifications once an invitation has been successfully accepted.

How long is the invitation good for? What happens when an invitation expires?

The invitation to join is valid for 30 days. When an invitation expires, the invitee will no longer have the option to join your Lenovo Family Hub. Nevertheless, the Family Manager retains the flexibility to resend the invitation.

Is it mandatory to upload photos?

Not, it's not mandatory to upload a photo.

Is it possible to transfer the Family Manager role to a different member?

Yes. To appoint a different member within your Family Hub as the Family Manager, follow these steps: Log in and access My Family Hub, then navigate to My Family Details. Click on the Gear icon located in the upper right corner. From the drop-down menu, select Reassign Family Manager and confirm your choice. It's important to ensure that the person you intend to designate as the new Family Manager is already a part of your Lenovo Family Hub before making this assignment. The Family Manager cannot be a Teen account. The newly assigned member will be notified once the change is completed.

How do I remove someone from my Lenovo Family Hub?

To remove a member from your Family Hub, log in to your Lenovo account and access My Family Hub. Locate the member you wish to remove in the My Family Members list, then click on Delete, found in the lower right corner below their name. Confirm the action by clicking Confirm. Alternatively, you can drag and drop the module with their name off the list. Once the removal is complete, a confirmation email will be sent to you. The member being removed will also receive a notification of this change via email. This only removes the account from the family experience, not as an overall Lenovo account.

Can I opt to leave Lenovo Family Hub after joining?

Yes. Regardless of the type of account you possess, you have the freedom to leave at any time. To do so, visit My Profile and locate the Deactivate Account option. Upon confirming your deactivation, both you and the Family Manager will receive a confirmation email.

Can I rejoin a Family Hub after leaving?

Certainly! You can rejoin the Family Hub at any time by accepting an invitation sent by the Family Manager.

What happens after the Teen reaches the age of 18?

Any time after a teen reaches the age of 18, it is up to the Family Manager to decide whether to keep or remove the Teen account from the Lenovo Family Hub. In addition, the teen profile can opt-in to an adult profile.

How can I keep track of all orders placed by members within the Family Hub?

To access your family order history, navigate to My Family Hub within My Account and click on View Order History under My Family Orders. For enhanced convenience, you can streamline your search by filtering results based on date, order owner, and store name.

Does creating a Teen account with a default payment method enable orders to be placed without any restrictions?

It depends. When creating a Teen account, the Family Manager is required to choose whether to allow Teen account orders without review, or to require review of all orders placed by that Teen account. Hence, it is at the discretion of the Family Manager to decide whether to review all orders made by Teens or grant them the freedom to place orders without the need for review.

How can I be aware if a family member has made an order?

When a member places an order, the Family Manager will see the order and its status under My Family Orders. If the order is placed by a Teen member, the Family Manager will promptly receive an email notification requesting approval or notifying of purchase – if the Family Manager selected to manually review all orders. Additionally, you can easily locate pending orders at the top section of the My Family Orders page.

What is the order approval process?

There is only an order approval process if the Family Manager selects to manually review all orders placed by a particular Teen account. For Teen accounts subject to manual review, when a Teen places an order, the Family Manager receives an email notification and can subsequently review the order's particulars, encompassing the product, quantity, payment method, and shipping address. Upon clicking Review Order in the email, the Family Manager is directed to the My Family Orders page, where they can proceed to either approve or reject the order. Furthermore, the Family Manager has the option to leave a comment explaining the rationale behind their decision for the Teen. If no action is taken by the Family Manager within three (3) days, the Teen’s order will be automatically canceled.

If I delete a member, will I still have access to view the order history associated with that member?

Yes. Any orders made by a member through the Family Hub will continue to be displayed in the Family Hub Order History, even after their account has been removed from the Family Hub.

How do I find all devices and related information that have been added to the Lenovo Family Hub?

Navigate to My Family Hub from My Account and select My Family Devices. In this section, you can organize the list by sorting or searching devices using keywords, owner names, or warranty status. Additionally, if you need assistance with a particular device, you can click on Get Support to connect with our Tech Support Team.

How do I add devices to the Lenovo Family Hub?

Adding devices to the Lenovo Family Hub is simple. Access My Family Hub from My Account, and within the My Family Devices section, click on Add a Device. Alternatively, you can click Add Device from the Manage Family Devices page. You also have the option to customize the nickname for each device while assigning it to a family member.

How do I edit devices that are already added to the Lenovo Family Hub?

To edit devices that are already added to the Lenovo Family Hub, access My Family Hub from My Account. Click My Family Devices and then choose Manage Family Devices. Locate the device you want to modify and click Edit. You can make changes to the product, owner, and its nickname. Note that when you change the device owner, the newly assigned person will receive a notification.

How do I remove devices to the Lenovo Family Hub?

Access My Family Hub through My Account, then click My Family Devices. From there, choose Manage Family Devices. Under each device, you'll find the Delete option. Be sure to confirm your selection to finalize this action.

How do I associate or reassign each device to the family member under the Lenovo Family Hub?

To associate or reassign a device to a family member within the Lenovo Family Hub, go to My Family Hub from My Account and locate the My Family Devices section. Click on Manage All Family Devices to view all the devices added to the Family Hub. Simply drag and drop the device to the module with the name of the new owner you wish to associate the device with. Please note that when you change the device owner, the newly assigned person will receive a notification.

How to set up default payment and shipping addresses for a Teen account?

Setting up default payment and shipping addresses for a Teen account is a straightforward process. After the Teen account accepts the invitation to join the Family Hub, a confirmation email is sent to the Family Manager. In the email, the Family Manager is asked to provide the default payment method and shipping address for the Teen's use. It's important to emphasize that Teens do not have the ability to modify this information.

How to change payment method and shipping address for a Teen account?

Updating the payment method and shipping address for a Teen account is a feature reserved for the Family Manager. To initiate these modifications, access My Family Hub within My Account, locate the preferred Teen account in the My Family section, and select Order Preference. From there, you can update the default payment method or shipping address, either by choosing from a drop-down menu or manually entering new information. Be sure to save all changes once you've completed the updates. It is also important to note that changes made after order submission will not apply to pending orders. To reflect updated information, a new order must be placed. If a payment method is shared with a Teen account, it cannot be deleted or removed unless the Family Manager sets a new default payment method for the Teen account.

Can Teens modify the default payment method or shipping address during checkout?

No, Teens can only use the pre-selected default payment and shipping address when placing orders. Any changes to these details must be handled by the Family Manager. If Teens need to request last minute changes, they can do so by leaving a comment for the Family Manager. However, it's important to note that changes made after order submission will not apply to pending orders. To reflect updated information, a new order must be placed.

Does creating a Teen account with a default payment method enable orders to be placed without any restrictions?

No, the decision lies with the Family Manager. The Family Manager can choose to either manually review and approve or reject all orders made by a Teen account, or grant the Teen account the right to place orders without the need for review.

What happens when a Teen Places an order?

When a Teen member initiates an order, the Family Manager will receive an email notification promptly. If approval is required, the Family Manager can approve or reject. Furthermore, all pending orders can be found in the top section of the My Family Orders page for the Family Manager.

What is the order approval process for a Teen account?

There is only an order approval process if the Family Manager selects to manually review all orders placed by a particular Teen account. For Teen accounts subject to manual review, all orders initiated by a Teen account require approval from the Family Manager. Once an order is placed by the Teen account, the Family Manager receives an email notification and can subsequently review the order's particulars, encompassing the product, quantity, payment method, and shipping address. Upon clicking Review Order in the email, the Head of Household is directed to the My Family Orders page, where they can proceed to either approve or reject the order. Furthermore, the Head of Household has the option to leave a comment explaining the rationale behind their decision to the Teen. If no action is taken by the Family Manager within three (3) days, the Teen’s order will be automatically canceled.

How can a Teen member check the status of their placed orders?

The Teen can track the status of their orders by monitoring the Order Details page. After the Family Manager reviews and responds to the order request, the status will be updated on this page and conveyed through an email notification. If the Family Manager leaves a comment, it will also be visible on the order details and included in the email. Once an order is approved, it will proceed automatically with order preparation and shipping. Both the order owner and the Family Manager will be kept informed of the progress.

How to remove a Teen account?

To remove a Teen from your Family Hub, log in to your Lenovo account and access My Family Hub. Locate the Teen you wish to remove in the My Family Members list, then click Delete, located in the lower right corner below their name. Confirm the action by clicking Confirm. Alternatively, you can simply drag and drop the module with their name off the list. Upon completion of the removal, a confirmation email will be sent to you, and the Teen being removed will also receive a notification of this change via email. It is important to note that even though the Teen will no longer be able to use the payment method initially assigned to the account, all previously approved open orders will still be fulfilled.

What happens to a Teen account when the owner reaches the age of 18?

Any time after a teen reaches the age of 18, it is up to the Head of Household to decide whether to keep or remove the Teen account from the Lenovo Family Hub. When removed from the Lenovo Family Hub, the Teen still has the option to create a regular individual account.

How do I create a Wishlist?

You can start a Wishlist by clicking on the heart icon on any page through any device. The heart icon is located on the upper right corner of a product image and next to the “Add to Cart” button on a product detail page. You can also create a Wishlist first from the main menu, then add products as you continue browsing the website.
Please be advised that Wishlist helps you create personalized collections of desired products for later purchases. Adding a product to a Wishlist doesn't hold or reserve the product. It also doesn't lock the price.

Do I need to have a Lenovo account to create a Wishlist?

No, you don't need a Lenovo account to create a Wishlist. However, we strongly recommend that you sign in or create a Lenovo account for free to enjoy more benefits, such as creating multiple Wishlists and sharing Wishlists. You will never have to worry about expiration dates.

Can I have more than one Wishlist at a time?

A Lenovo account holder can create or receive up to 15 lists. Guests are limited to one Wishlist.

Can I have more than one Wishlist at a time?

A Lenovo account holder can create or receive up to 15 lists. Guests are limited to one Wishlist.

How many products can I add to a Wishlist?

You can have up to 30 items per Wishlist.

Will my Wishlist expire?

A Wishlist created under a Lenovo account will never expire. If you create a Wishlist as a guest, your list will only be stored for 30 days. Because of browser cookies, the Wishlist won't be available when using different browsers. Additionally, if you clear cache/browsing history, you will also delete browser cookies along with your Wishlist data.

How do I manage my Wishlist?

To customize your Wishlists, sign into your Lenovo account. Go to My Account and choose Wishlist. You will see all the Wishlists you've created on the Wishlist homepage. You can use sort or search to easily find products you've saved. You can compare the products on your Wishlists or add them directly to cart. You also have the flexibility to move products to a different list, rename Wishlists and remove products. However, when you delete a Wishlist, information will be permanently removed. If the intention is to revoke access to a shared Wishlist, changing the Wishlist setting to “Private” will prevent other people from viewing it.

Can I share my Wishlist?

To share a Wishlist, you must sign in or create a Lenovo account. After logging in, go to Wishlist Homepage under My Account. Select the Wishlist you want to share with others by clicking the email icon.

Make sure the Wishlist is set to be “Public”. A public Wishlist can be shared with up to 15 people. Your recipients will receive an email with a direct link to view and purchase from the shared Wishlist. They won't be able to make changes.

How do I change the setting of a Wishlist?

After logging into your Lenovo account, go to My Account – Wishlist. Click the gear icon on the lower right corner.

You can adjust the setting in the pop-up window. If you change the setting of a Wishlist from Public to Private after sharing with others, your recipients will no longer be able to view the content.

I have problems accessing a Wishlist shared with me.

There could be a couple of reasons why you are having issues accessing a Wishlist that's been shared with you. The owner may have changed the setting to “Private” or deleted it. If the owner changes the name of the Wishlist, it will have no impact on your access. If you believe there are technical issues after verifying with the Wishlist owner, please contact our Customer Care. Our team will be here to assist you.

If someone purchases a product from my shared Wishlist, will I be notified?

No, you will only receive order confirmation on your own purchases.

What happens if a product on a Wishlist becomes unavailable?

When products become unavailable, they will be greyed out, instead of being automatically removed from the Wishlist. A message will be displayed to tell you either the product is temporarily out of stock or permanently discontinued.

How would Lenovo protect the information of my teen?

At Lenovo, safeguarding privacy is our top priority. We employ multiple layers of protection to ensure the security of your teen’s personal information. We offer full transparency through our privacy policy, which is provided (A) to the Family Manager at the creation of the Family Hub account and at the time they. Enrolling a Teen account and (B) to the Teen via the invitation. Family Hub Teen accounts cannot be created without the teen’s consent and teens will not receive marketing communications from Lenovo unless they provide separate consent. We never target content to Teens using criteria that could be considered sensitive.

Will the Teen information be shared or sold to other parties?

No. Lenovo will not share, disclose, or sell information about teen users with third parties for their own direct marketing purposes. See Lenovo’s Website Privacy Statement for more details.